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Can't access some websites

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4 replies to this topic

#1 chayolle


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Posted 21 March 2009 - 03:36 AM

Hi everyone,

I really hope you can help me, I have a new HP Compaq computer and I can't access some websites, that are accessible by other computers! For example I can't access comodo.com or avg.com, this is quite weird as everything else seems to be working fnie. I connect to the internet through an USB Adsl Modem and I am under Windows XP SP2.

Here is the dds log:

DDS (Ver_09-03-16.01) - NTFSx86
Run by Administrator at 13:28:42.03 on Sat 03/21/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2013.1628 [GMT 5:00]

AV: COMODO Antivirus *On-access scanning enabled* (Updated)
FW: COMODO Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\PDF Complete\pdfsvc.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.mu/
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=all&pf=cmdt
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=all&pf=cmdt
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=all&pf=cmdt
uInternet Connection Wizard,ShellNext = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=all&pf=cmdt
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: FDMIECookiesBHO Class: {cc59e0f9-7e43-44fa-9faa-8377850bf205} - c:\program files\free download manager\iefdm2.dll
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [PDF Complete] c:\program files\pdf complete\pdfsty.exe
mRun: [SetRefresh] c:\program files\compaq\setrefresh\SetRefresh.exe
mRun: [Recguard] c:\windows\sminst\Recguard.exe
mRun: [Reminder] c:\windows\creator\Remind_XP.exe
mRun: [Scheduler] c:\windows\sminst\Scheduler.exe
mRun: [COMODO Internet Security] "c:\program files\comodo\comodo internet security\cfp.exe" -h
IE: Download all with Free Download Manager - file://c:\program files\free download manager\dlall.htm
IE: Download selected with Free Download Manager - file://c:\program files\free download manager\dlselected.htm
IE: Download video with Free Download Manager - file://c:\program files\free download manager\dlfvideo.htm
IE: Download with Free Download Manager - file://c:\program files\free download manager\dllink.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
Notify: igfxcui - igfxdev.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\wq0ez8zs.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.mu/

============= SERVICES / DRIVERS ===============

R1 cmdGuard;COMODO Internet Security Sandbox Driver;c:\windows\system32\drivers\cmdguard.sys [2009-3-21 110992]
R1 cmdHlp;COMODO Internet Security Helper Driver;c:\windows\system32\drivers\cmdhlp.sys [2009-3-21 24336]
R2 cmdAgent;COMODO Internet Security Helper Service;c:\program files\comodo\comodo internet security\cmdagent.exe [2009-3-21 700152]
R2 MSSQL$MSSMLBIZ;SQL Server (MSSMLBIZ);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2007-2-10 29178224]
R2 pdfcDispatcher;PDF Document Manager;c:\program files\pdf complete\pdfsvc.exe [2008-11-26 576024]
R3 e1yexpress;Intel® Gigabit Network Connections Driver;c:\windows\system32\drivers\e1y5132.sys [2008-11-26 243856]
S2 0109071237621315mcinstcleanup;McAfee Application Installer Cleanup (0109071237621315);c:\docume~1\admini~1\locals~1\temp\010907~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service --> c:\docume~1\admini~1\locals~1\temp\010907~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service [?]
S2 yyhef;Microsoft Shell;c:\windows\system32\svchost.exe -k netsvcs [2006-2-28 14336]

=============== Created Last 30 ================

2009-03-21 13:21 <DIR> --d----- C:\RegistryBackUp
2009-03-21 13:11 155,384 a------- c:\windows\system32\guard32.dll
2009-03-21 13:11 110,992 a------- c:\windows\system32\drivers\cmdguard.sys
2009-03-21 13:11 24,336 a------- c:\windows\system32\drivers\cmdhlp.sys
2009-03-21 13:11 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Comodo
2009-03-21 13:11 <DIR> --d----- c:\program files\COMODO
2009-03-21 13:03 <DIR> --d----- c:\program files\Trend Micro
2009-03-21 12:43 434 a------- c:\windows\myClean.bat
2009-03-21 12:37 <DIR> --d----- C:\Downloads
2009-03-21 12:31 <DIR> --d----- c:\docume~1\admini~1\applic~1\Free Download Manager
2009-03-21 12:31 <DIR> --d----- c:\program files\Free Download Manager
2009-03-21 12:31 <DIR> --d----- c:\docume~1\alluse~1\applic~1\FreeDownloadManager.ORG
2009-03-21 12:28 11 a------- c:\windows\VSWizard.ini
2009-03-21 12:16 <DIR> --d----- C:\ViewSonic
2009-03-21 12:11 7,794 a------- c:\windows\vp171b-2.cat
2009-03-21 12:11 7,786 a------- c:\windows\g90f-3.cat
2009-03-21 12:11 7,782 a------- c:\windows\q51-9.cat
2009-03-21 12:11 1,224 a------- c:\windows\VP171b-2.inf
2009-03-21 12:11 1,204 a------- c:\windows\Q51-9.inf
2009-03-21 12:11 1,164 a------- c:\windows\G90f-3.inf
2009-03-21 12:11 512 a------- c:\windows\VP171b-2.icm
2009-03-21 12:11 512 a------- c:\windows\Q51-9.icm
2009-03-21 12:11 512 a------- c:\windows\G90f-3.icm
2009-03-21 12:08 4,096 a------- c:\windows\system32\01.tmp
2009-03-20 13:28 <DIR> --d----- c:\windows\system32\CatRoot_bak
2009-03-19 22:20 <DIR> --d----- c:\windows\system32\PreInstall
2009-03-19 21:10 <DIR> --d----- c:\windows\system32\SoftwareDistribution
2009-03-19 21:10 21,504 a----r-- c:\windows\system32\drivers\bcmndis.sys
2009-03-19 21:05 <DIR> --d----- c:\program files\ADSL Router
2009-03-19 16:20 <DIR> --d----- c:\program files\Program Shortcuts
2009-03-19 16:18 12,160 a------- c:\windows\system32\drivers\mouhid.sys
2009-03-19 16:18 9,600 a------- c:\windows\system32\drivers\hidusb.sys
2009-03-19 13:13 59,264 a------- c:\windows\system32\drivers\USBAUDIO.sys
2009-03-19 13:13 59,264 a------- c:\windows\system32\dllcache\usbaudio.sys
2009-03-19 13:11 31,616 a------- c:\windows\system32\drivers\usbccgp.sys
2009-03-19 13:11 31,616 a------- c:\windows\system32\dllcache\usbccgp.sys
2009-03-19 04:28 <DIR> --d----- c:\program files\VideoLAN
2009-03-19 04:27 <DIR> --d----- c:\program files\MSECache
2009-03-19 04:26 87,552 a------- c:\windows\system32\cpwmon2k.dll
2009-03-19 04:26 <DIR> --d----- c:\program files\Acro Software
2009-03-19 04:26 <DIR> --d----- c:\program files\GPLGS
2009-03-19 04:24 26,496 a------- c:\windows\system32\dllcache\usbstor.sys
2009-03-19 04:21 221,184 a------- c:\windows\system32\wmpns.dll

==================== Find3M ====================

2006-02-28 07:00 162,793 a--shr-- c:\windows\system32\gjmvq.dll

============= FINISH: 13:29:01.67 ===============

Attached Files

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#2 chayolle

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Posted 22 March 2009 - 07:51 AM

No one can help? :thumbup2:

#3 chayolle

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Posted 27 March 2009 - 12:24 AM

Great forum...

#4 KoanYorel


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Posted 30 March 2009 - 01:33 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#5 KoanYorel


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Posted 02 April 2009 - 01:32 PM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

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