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Help- I think i've been hijacked


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1 reply to this topic

#1 growler8

growler8

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Posted 11 June 2005 - 02:30 PM

hi, i think i've been hijacked by a trojan virus. i've tried a few things that my friends have advised me to do but othings worked. my problem is that my homepage has been changed to "about: blank" and i also am getting lots of pop ups and also i've had some inappropriate sites listed in my favourites. someone said that my problem might be coming from the fact my computer is quite old and i havent been able to get any updates and now i've hooked up to the net i'm open to loads of virus! Any help is welcomed

here's my log

Logfile of HijackThis v1.99.1
Scan saved at 20:30:16, on 11/06/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\BT Voyager Wireless Adapter\PRISMCFG.EXE
C:\Program Files\Hercules\Audio\Gamesurround Muse Pocket CPL\SnxUACP.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\WINDOWS\System32\PRISMSVR.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\javalb32.exe
C:\WINDOWS\system32\mfcfs.exe
C:\PROGRA~1\WinZip\winzip32.exe
C:\DOCUME~1\Si\LOCALS~1\Temp\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\vuvmp.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\vuvmp.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\vuvmp.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\vuvmp.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\vuvmp.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\vuvmp.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\vuvmp.dll/sp.html#37049
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Class - {830AA2F8-C8EB-24B1-C5F4-64095BDA680E} - C:\WINDOWS\system32\msob32.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [javalb32.exe] C:\WINDOWS\javalb32.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: BT Voyager Wireless Utility.lnk = ?
O4 - Global Startup: Gamesurround Muse Pocket CPL.lnk = ?
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.medion.co.uk
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/pote_x.cab
O16 - DPF: {11111111-1111-1111-1111-111111111111} - ms-its:mhtml:file://C:\foo.mht!http://20x2p.com/statpath3/mstlb.chm::/1/e.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {CE69F98F-2AF3-4306-BAC6-A79070EDA1B4} (Zylom Loader Object) - http://eu.download.games.yahoo.com/zylom/a...zylomloader.cab
O16 - DPF: {F3802EE9-E77F-43DF-A170-DB2E0F643E48} (BlueSquareBigHorsesViewer Control) - file://C:\BlueSquareHorsesInstallation\BlueSquareBigHorsesViewer.ocx
O23 - Service: Network Security Service (NSS) ( 11F#`I) - Unknown owner - C:\WINDOWS\system32\mfcfs.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

thanks
simon

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#2 SirJon

SirJon

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Posted 12 June 2005 - 02:08 PM

Hello growler8 and Welcome! :thumbsup:
Sorry you're having malware trouble.

PLEASE PRINT OUT THESE INSTRUCTIONS BEFORE PROCEEDING.
PLEASE FOLLOW ALL THE STEPS SLOWLY AND CAREFULLY.

First, we need to move HijackThis from:
C:\DOCUME~1\Si\LOCALS~1\Temp\HijackThis.exe
Please do the following:
Move hijackthis to the root of your C:\drive. Double-click on My Computer; double-click on your hard drive, (usually the C:\drive) right-click on a blank area, choose New, choose Folder, name the folder hijackthis. Now, place Hijackthis.exe in this folder.

STEP 1:
Please make sure that you can view all hidden files.
Instructions can be found here.

STEP 2:
Please download CWShredder™ Version 2.1 here.
Save it to its own folder named CWShredder and place it at the root of your C:\drive along with HijackThis.
Don't run it yet, we will use it later.

STEP 3:
Download AboutBuster by RubbeR DuckY here
Save it to its own folder named AboutBuster and place it at the root of your C:\drive along with HijackThis.
Don't run it yet, we will use it later.

STEP 4:
Download and install the latest version of Ad-Aware SE here
NOTE: If you are still using Ad-Aware 6, go to Add/Remove Programs in the Control Panel and uninstall it now before installing Ad-Aware SE.
Please configure the program by following these instructions here.
Before scanning click on "Check for updates now" to make sure you have the latest reference file.
Don't run it yet, we will use it later.

STEP 5:
Download the eScan Antivirus Toolkit here.
Save it to the desktop. This program is 10MB in size.
Don't run it yet, we will use it later.

STEP 6:
Download and install the Ewido Security Suite 3.0 1.) Download and install the Ewido Security Suite 3.0 here
2.) Double-click on the new e Ewido shortcut on the desktop to open the program.
3.) On the upper LH side column, click on the Update button.
(This will update the program with all the latest signature files.)
Don't run it yet, we will use it later.
STEP 7:
Go to Start, Run and type in services.msc and click OK. 1.) Scroll down and find the service called Network Security Service (NSS)
2.) When you find it, double-click on it.
3.) In the next window that opens, click the Stop button, then click on Properties and under the General Tab, change the Startup Type to Disabled.
4.) Now hit Apply and then Ok and close any open windows.
STEP 8:
Copy the contents of the Quote Box below to Notepad. Name the file as cwsfix.reg. Change the Save as Type to All Files, Save this file on the desktop.
Please DO NOT include the word QUOTE when saving the file.

Windows Registry Editor Version 5.00

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\HSA]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SE]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SW]

[-HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\HSA]

[-HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SE]

[-HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SW]

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_11F#`I] 

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\11F#`I] 

[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_11F#`I]

[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\11F#`I]

[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_11F#`I]

[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\11F#`I]

[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Enum\Root\LEGACY_11F#`I]

[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\11F#`I]

[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Enum\Root\LEGACY_11F#`I]

[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\11F#`I]


STEP 9:
Please reboot into Safe Mode. For instructions click here
Get into Safe Mode using the F8 Key on your keyboard:1.) Locate the F8 key on your keyboard and then reboot your PC. (Start, Shutdown, Restart)
2.) As soon as the monitor screen goes black, immediately start tapping the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
3.) Select the option for Safe Mode using the up down arrow keys.
4.) Then press Enter on your keyboard to boot into Safe Mode.
5.) Perform all the cleaning tasks here and when you are done, reboot PC back into normal mode (Windows).
STEP 10:
From Safe Mode, double-click on CWShredder.exe to open it, click the 'Fix->' button (not 'Scan Only') and you'll be prompted that CWShredder will shutdown any Internet Explorer and Windows Media Player windows, click OK to continue and let it run completely to delete anything it finds. After its scan, click Next, then Exit.

STEP 11:
From Safe Mode, browse to C:\AboutBuster and double click on aboutbuster.exe. When the tool is open press the OK button, then the Start button, then the OK button, and then finally the Yes button. It will start scanning your computer for rogue files and automatically run a second time.

STEP 12:
From Safe Mode, run the eScan Antivirus Toolkit. Please follow these instructions:1.) Double-click on the mwav.exe file saved to the desktop. A WinZip Self-Extractor will appear.
2.) Click Unzip, by default it will extract all the program files to new folder called Kaspersky at the root of the C:\drive. (C:\Kaspersky).
3.) A dialog box stating "168 file(s) unzipped successfully" will appear, click OK. After clicking ok, the eScan AntiVirus Toolkit Utility interface will appear.
4.) With the eScan interface on your desktop, make sure that the boxes under Scan Option, Memory, Registry, Startup Folders, System Folders, Services, are all checked.
5.) Check the Drive box, this will create a another Drive box below it, check this second Drive box as well, now a large window across from the second Drive box appears. In this window use the drop-down arrow and choose the drive letter of your hard drive, usually C:\.
6.) Below these boxes, make sure the box Scan All Files is checked, not Program Files.
7.) Click the Scan Clean button and let the utility run until it completes a thorough scan of your hard drive. eScan will delete any viruses or trojans it finds.
8.) When the scan has finished, the top window will read Scan Completed. To close the interface, click OK, click Exit, then click Exit again.
STEP 13:
From Safe Mode, run the Ewido Security Suite 3.0. 1.) Double-click on the e Ewido shortcut on the desktop to open the program.
2.) On the upper LH side column, click on Scanner.
3.) Click on the + Everything button.
4.) Click on the Start button.
5.) Have the program delete everything it finds.
STEP 14:
From Safe Mode, run the Ad-Aware SE program you downloaded and configured earlier.
Make sure "Perform full system scan" is checked, let it scan the hard drive and delete all entries it finds.
Be sure to run the program again a second time.

STEP 15:
Now double-click on the cwsfix.reg file, and when it prompts to merge say yes, and this will clear some registry entries left behind by the process.

STEP 16:
From Safe Mode, please delete the following files and/or folders:
Go to Start, Search, For Files or Folders, and type in each file or folder name.
Scroll down and find "More Advanced Options". Make sure "Search System Folders" and "Search hidden files and folders" and "Search system subfolders" are all checked.

C:\WINDOWS\javalb32.exe <----Delete this file.
C:\WINDOWS\system32\mfcfs.exe <----Delete this file.
C:\WINDOWS\system32\msob32.dll <----Delete this file.

STEP 17:
Now reboot the PC back into Normal Mode (Windows), open HijackThis, click "Do a system scan and save a logfile", copy and paste the contents of the new logfile here for review.




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