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Malware infection - multiple symptoms


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#1 rmventresca

rmventresca

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Posted 20 March 2009 - 08:21 PM

I've been experiencing a number of problems on my pc. First, I noticed that my internet browsers (Firefox, Safari, AND Internet Explorer) redirect me to a page before opening my Google search result. Second, I cannot run Malwarebytes' Anti-Malware. Third, my audio driver is not loading properly, leaving my computer without sound. I'm completely exasperated and don't know what to do! Will somebody please help??? Here is a copy of my log file:

DDS (Ver_09-03-16.01) - NTFSx86 NETWORK
Run by Administrator at 21:14:26.43 on Fri 03/20/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_12
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2558.1943 [GMT -4:00]

AV: ZoneAlarm Security Suite Antivirus *On-access scanning enabled* (Updated)
FW: ZoneAlarm Security Suite Firewall *disabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\PRISMSVR.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\ehome\EHTray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Zone Labs\ZoneAlarm\MailFrontier\mantispm.exe
C:\Program Files\Mozilla Firefox\firefox.exe
D:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = www.google.com/
mStart Page = hxxp://www.comcast.net/
mWindow Title = Windows Internet Explorer provided by Comcast
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - d:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - d:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - d:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [SetDefaultMIDI] MIDIDef.exe
uRun: [Creative Detector] "c:\program files\creative\mediasource\detector\CTDetect.exe" /R
uRun: [Creative MediaSource Go] "c:\program files\creative\mediasource\go\CTCMSGo.exe" /SCB
uRun: [OE_OEM] "c:\program files\trend micro\internet security 12\tmas_oe\TMAS_OEMon.exe"
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRunOnce: [NeroHomeFirstStart] c:\program files\common files\ahead\lib\NMFirstStart.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [CTSysVol] c:\program files\creative\sbaudigy\surround mixer\CTSysVol.exe /r
mRun: [MBMon] Rundll32 CTMBHA.DLL,MBMon
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [VoiceCenter] "c:\program files\creative\voicecenter\AndreaVC.exe" /tray
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Name of App] c:\program files\samsung\fw liveupdate\FWManager.exe r
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [Acrobat Assistant 8.0] "d:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [Adobe_ID0EYTHM] c:\progra~1\common~1\adobe\adobev~1\server\bin\VERSIO~2.EXE
mRun: [Adobe Reader Speed Launcher] "d:\program files\adobe\reader 8\reader\Reader_sl.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [ddoctorv2] "c:\program files\comcast\desktop doctor\bin\sprtcmd.exe" /P ddoctorv2
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [iTunesHelper] "d:\program files\itunes\iTunesHelper.exe"
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [SpyHunter Security Suite] c:\program files\enigma software group\spyhunter\SpyHunter3.exe
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /auto
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpimag~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\wirele~1.lnk - c:\program files\dell wireless\PRISMCFG.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {7F9DB11C-E358-4ca6-A83D-ACC663939424} - {9999A076-A9E2-4C99-8A2B-632FC9429223} - c:\program files\bonjour\ExplorerPlugin.dll
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} - hxxp://dc-exchange.wdgarch.com/TSWEB/msrdp.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Notify: efcDUkJD - efcDUkJD.dll
Notify: PRISMAPI.DLL - PRISMAPI.DLL
AppInit_DLLs: rrtesa.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\b1zzqc3k.default\
FF - plugin: c:\program files\mozilla firefox\plugins\npdbplug.dll
FF - plugin: c:\program files\mozilla firefox\plugins\nppopcaploader.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - plugin: d:\program files\adobe\reader 8\reader\browser\nppdf32.dll
FF - plugin: d:\program files\itunes\mozilla plugins\npitunes.dll

============= SERVICES / DRIVERS ===============

R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2009-2-5 353672]
R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?]
S1 KLIF;KLIF;c:\windows\system32\drivers\klif.sys [2009-3-12 148496]
S2 Hard Disk Tune-Up;Hard Disk Tune-Up;c:\program files\hard disk tune-up\HDTuneUpSrv.exe [2009-2-8 448272]
S2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
S2 Nero BackItUp Scheduler 4.0;Nero BackItUp Scheduler 4.0;c:\program files\common files\nero\nero backitup 4\NBService.exe [2008-9-24 935208]
S2 PRISMSVC;PRISMSVC;c:\windows\system32\PRISMSVC.exe [2006-4-20 61526]

=============== Created Last 30 ================

2009-03-20 20:53 <DIR> --d----- c:\docume~1\admini~1\applic~1\MailFrontier
2009-03-19 22:01 409 a------- C:\autorun.inf
2009-03-19 19:08 <DIR> --d----- c:\windows\pss
2009-03-18 21:41 <DIR> --d----- c:\program files\Enigma Software Group
2009-03-18 19:28 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-03-18 19:28 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-03-18 19:27 73,728 a------- c:\windows\system32\javacpl.cpl
2009-02-22 00:16 <DIR> --d----- c:\program files\common files\Mobipocket Shared

==================== Find3M ====================

2009-03-18 19:27 410,984 a------- c:\windows\system32\deploytk.dll
2009-03-18 18:09 4,212 a---h--- c:\windows\system32\zllictbl.dat
2009-03-14 23:18 16,975,648 a--sh--- c:\windows\system32\drivers\fidbox.dat
2009-03-14 23:18 229,472 a--sh--- c:\windows\system32\drivers\fidbox.idx
2009-02-21 18:03 55,692 a---h--- c:\windows\system32\mlfcache.dat
2009-02-15 23:10 72,584 a------- c:\windows\zllsputility.exe
2009-02-15 23:10 1,221,512 a------- c:\windows\system32\zpeng25.dll
2009-02-09 07:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-09 07:13 1,846,784 -------- c:\windows\system32\dllcache\win32k.sys
2009-01-16 22:35 3,594,752 -------- c:\windows\system32\dllcache\mshtml.dll
2007-06-28 21:15 56 ---shr-- c:\windows\system32\8FDB2040B9.sys
2007-02-10 00:14 88 ---shr-- c:\windows\system32\B94020DB8F.sys
2007-06-28 21:15 5,224 a--sh--- c:\windows\system32\KGyGaAvL.sys
2008-08-28 03:09 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082820080829\index.dat

============= FINISH: 21:15:30.67 ===============

Attached Files



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#2 KoanYorel

KoanYorel

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Posted 29 March 2009 - 08:13 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

KoanYorel

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Posted 01 April 2009 - 06:15 PM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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