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Chinese Virus redirected to Zhaodao123.com


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#1 bigapple100

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Posted 20 March 2009 - 05:35 PM

Hi All,

I've got a client/friend who had old virus protection software and not really a responsible surfer and now when he starts Internet Explorer he is immediately redirected to a Chinese Website zhaodao123.com. His McAfee that I downloaded and installed after the fact goes crazy and detects viruses but can only quarantine them.

When I first noticed saw this his old old McAfee found some infected dll's which I removed and also removed from the registry. In addition, mscfonfig/services showed about 8 "services" that were stopped but the service names all had chinese symbols. I went into the registry and removed those.

I thought I had it licked - and I downloaded an installed McAfee Internet security suite for future protection.

Well, it turns out now every time he starts IE he get redirected back to that site so I fear his machine is infected again.

I saw one post on these forums about using "combofix" removal utility. Please advise and help asap, I am supposed to see my client tomorrow noon EST Sat 3/21.

thanks all in advance!

Operating system is Windows XP.

Chris in NYC

Edited by bigapple100, 20 March 2009 - 06:29 PM.


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#2 bigapple100

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Posted 21 March 2009 - 08:38 AM

Can anyone help me out here? I would really appreciate it.

#3 DaChew

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Posted 21 March 2009 - 09:07 AM

I am supposed to see my client tomorrow noon EST Sat 3/21.


We provide a free service to the internet community and are all volunteers who donate our time without any financial compensation. Your deadlines are irrelevant and many forums don't even like to support techs. Our priority has to be the
user w/o advanced knowledge who really needs our help.

McAfee is a poor choice of a tool for malware cleanup.

There's a wealth of knowledge here in this community, but it takes a lot of effort and time.

You could start with Cureit

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

Chewy

No. Try not. Do... or do not. There is no try.




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