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I really mean this I need help.., Xp Black Screen/prompt Before Welcome Screen!, System hangs on pro


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8 replies to this topic

#1 jordanhornby

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Posted 20 March 2009 - 12:47 PM

Hi can anyone help me ive posted on another forum but have not been able to get any luck...ive now been directed here...This was my post....any ideas on my problem...


http://www.bleepingcomputer.com/forums/top...ml#entry1185424


Brief overview:

Everytime i load up I get a Black Screen/prompt Before Welcome Screen. The System hangs on until i click ok.

This window's prompt is always a different title with the name of a location. Inside this pop-up window are square charaters(usually two square characters). It is square because my system cannot read that type of character(I think thats why the are square characters). So to get passed it to reach the "Welcome" screen, I must click "OK". After I click "OK", the "Welcome" window comes up, and then everything is ok as I am on my "desktop screen".

http://img23.imageshack.us/img23/7449/omnk...64q7cp667d0.jpg

This is what it kind of looks like..

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#2 garmanma

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Posted 20 March 2009 - 04:54 PM

Black screen = Master Boot Record
Somethings not loading correctly
http://support.microsoft.com/?scid=kb;en-us;314503
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why won't my laptop work?

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#3 jordanhornby

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Posted 23 March 2009 - 08:52 AM

it appears pretty high tech is their no other way i can do this without having to create a window xp boot disk or without the windows xp cdrom

i dont want to reinstall windows as i have lots of stuff i dont want to loose

Edited by jordanhornby, 23 March 2009 - 08:53 AM.


#4 OldGrumpyBastard

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Posted 23 March 2009 - 11:10 AM

A Repair Installation of XP will not cause you to lose any data...You must have a valid XP CD to accomplish this ...

Attached Files


Does this look like an OldGrumpyBastard or what?

#5 jordanhornby

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Posted 31 March 2009 - 06:18 AM

cheers crumpy...ive got a reinstallation cd windows xp service pack2 is this the one..

#6 jordanhornby

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Posted 08 April 2009 - 11:47 AM

anyone their???

#7 hamluis

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Posted 08 April 2009 - 03:38 PM

Who provided this "reinstallation CD"?

Generally, a CD which is not a Microsoft XP install CD...cannot be used for procedures which refer to being accomplished by use of a Microsoft XP install CD.

I don't have any "reinstall/restore/recovery" CDs...but my understanding is that some may be close enough akin to a MS XP install CD to allow various repair procedures.

One way to find out is to try such with that CD. A better way, IMO, would be to read any and all instructions which came with using said CD.

Louis

#8 jordanhornby

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Posted 09 April 2009 - 06:14 AM

Thanks for replying...i have the reinstallation cd which i got some years ago when i had to reinstall xp...(wont go into that)...anyway Dell said they would send me the cd which they did...it never came with any instructions

#9 hamluis

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Posted 09 April 2009 - 08:55 AM

In that case...I would check the Dell site for info on how to use the disk issued for your particular model system. The following links may be useful:

Dell - Technical Support-Restore Your System - http://support.dell.com/support/topics/glo...ntenttype=&

Restore, Reinstall Windows On Dell Computer - http://support.dell.com/support/topics/glo...lang=en&cs=

Use Dell System Restore CD (SRCD) - http://support.dell.com/support/topics/glo...lang=en&cs=

Louis




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