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I really mean this I need help..


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#1 jordanhornby

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Posted 19 March 2009 - 03:26 PM

Please help me someone, I have had this problem over a year now were i load up.

Everytime i load up I get a Black Screen/prompt Before Welcome Screen. The System hangs on until i click ok.

This window's prompt is always a different title with the name of a location. Inside this pop-up window are square charaters(usually two square characters). It is square because my system cannot read that type of character(I think thats why the are square characters). So to get passed it to reach the "Welcome" screen, I must click "OK". After I click "OK", the "Welcome" window comes up, and then everything is ok as I am on my "desktop screen".


I think it may have to do with reg key or something...but ive run checks on it with no difference Please help me fix this error so my computer can start up normaly without this weird pop-up window.












DDS (Ver_09-03-16.01) - NTFSx86
Run by Jordan at 20:09:50.29 on 19/03/2009
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_07
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.3070.2428 [GMT -7:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)
FW: COMODO Firewall Pro *disabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Comodo\Firewall\cmdagent.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Xfire\Xfire.exe
C:\Program Files\Ventrilo\Ventrilo.exe
C:\Documents and Settings\Jordan\My Documents\dds.scr

============== Pseudo HJT Report ===============

uWindow Title = Windows Internet Explorer provided by Yahoo! UK & Ireland
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearch Bar = hxxp://www.google.com/ie
uSearch Page = hxxp://www.google.com
uStart Page = hxxp://www.google.com/
mDefault_Search_URL = hxxp://www.google.com/ie
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
uURLSearchHooks: H - No File
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: BitComet Helper: {39f7e362-828a-4b5a-bcaf-5b79bfdfea60} - c:\program files\bitcomet\tools\BitCometBHO_1.2.2.28.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar4.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\3.0.1225.9868\swg.dll
BHO: FDMIECookiesBHO Class: {cc59e0f9-7e43-44fa-9faa-8377850bf205} - c:\program files\free download manager\iefdm2.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar4.dll
TB: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
TB: {144A6B24-0EBC-4D89-BF09-A06A718E57B5} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [SpeedTouch USB Diagnostics] "c:\program files\thomson\speedtouch usb\Dragdiag.exe" /icon
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRunOnce: [RunNarrator] Narrator.exe
StartupFolder: c:\docume~1\jordan\startm~1\programs\startup\speedt~1.lnk - c:\program files\thomson\speedtouch usb\stdialup.exe
StartupFolder: c:\docume~1\jordan\startm~1\programs\startup\stardo~1.lnk - c:\program files\stardock\objectdock\ObjectDock.exe
IE: &D&ownload &with BitComet - c:\program files\bitcomet\BitComet.exe/AddLink.htm
IE: &D&ownload all video with BitComet - c:\program files\bitcomet\BitComet.exe/AddVideo.htm
IE: &D&ownload all with BitComet - c:\program files\bitcomet\BitComet.exe/AddAllLink.htm
IE: Download all with Free Download Manager - file://c:\program files\free download manager\dlall.htm
IE: Download selected with Free Download Manager - file://c:\program files\free download manager\dlselected.htm
IE: Download video with Free Download Manager - file://c:\program files\free download manager\dlfvideo.htm
IE: Download with Free Download Manager - file://c:\program files\free download manager\dllink.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: Open with BitPump
IE: {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://c:\program files\bitcomet\tools\BitCometBHO_1.2.2.28.dll/206
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\yinsthelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
TCP: {5A231C6B-E952-46D6-A33B-4EDAE41F6E25} = 212.50.160.100 213.249.130.100
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

Edited by jordanhornby, 19 March 2009 - 03:32 PM.


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#2 Buckeye_Sam

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Posted 19 March 2009 - 05:04 PM

Hello! :thumbup2:
My name is Sam and I will be helping you.

It's hard to tell for sure because the log is not complete, but I don't think this is related to malware. An error that occurs at that time in the boot sequence could be hardware related, possibly a corrupt driver. Once you get past the error does everything seem to work normally?
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


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#3 jordanhornby

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Posted 19 March 2009 - 06:00 PM

Hi Sam

Thanks for your assistance...yes once i press ok i go pass the windows welcome screen and it loads up to my desktop..its just this little thing...everytime i start up the comp...this box appears behind a black screen i will try and show u a picture of it

Edited by jordanhornby, 19 March 2009 - 07:06 PM.


#4 jordanhornby

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Posted 19 March 2009 - 07:10 PM

picture

This is what it looks like behind a black screen or sometimes as showm...soon as u press k its loads up like normal

Edited by jordanhornby, 19 March 2009 - 07:12 PM.


#5 Buckeye_Sam

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Posted 20 March 2009 - 09:15 AM

Not a very helpful error message is it? :thumbup2:

I'm still thinking you've got a bad driver somewhere. There's a couple different things you can do to see if you can track it down.
First click Start -> Run -> devmgmt.msc
Click Ok.
Look for anything with a red or yellow mark that might indicate a hardware issue.


Something else you may want to try is the Driver scan over at PC Pitstop.
http://www.pcpitstop.com/store/driveralert.asp

It will at least let you know which drivers you have that are outdated.


If no luck there, I'd recommend that you post into the XP forum here for more qualified assistance.

http://www.bleepingcomputer.com/forums/ind...amp;s=&f=56
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


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#6 jordanhornby

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Posted 20 March 2009 - 12:40 PM

Ive checked and ran the devmgmt.msc no concerns noted or flagged up..the pcstop did not find anything either...please help me...can u move this topic to Windows XP Home and Professional forum...

can anyone else u know help

Edited by jordanhornby, 20 March 2009 - 12:42 PM.


#7 Buckeye_Sam

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Posted 20 March 2009 - 02:52 PM

You'll need to start a new topic there, but you can post the link back to this topic.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


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#8 Buckeye_Sam

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Posted 10 April 2009 - 11:21 AM

this thread will now be closed.

If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you.
Include the address of this thread in your request.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


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