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Computer slowing down. Downloaded several softwares. Help


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#1 akdom

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Posted 19 March 2009 - 10:34 AM

Hi everyone.

I am new to this forum.

First of all, I would like to excuse myself if this post is not where it should be... I am not sure where to post it.

I read all the pre-posting recos and it seems that this might be the place.

Anyway, first, you have to understand that I am a rookie when it comes to using computers for something else than basic office usage.

Here is my problem:

My computer started being slower and slower recently. I decided to install and run a couple of softs in order to check what can be wrong and if I have some infections.

I then used RegRun and Superantispyware after reading a few threads recommending to do so.

These softs are quite easy to understand. Now, with Hijackthis, it's a different ball game... I am absolutely not familiar with the register and I am aware of the major disasters one can cause by messing with it.

I run XP on a Toshiba....

PS: Since English is not my first language, I want to apologize for any grammatical mistakes and other errors I can make in my posts.

Thanks in advance.

D

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#2 quietman7

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Posted 19 March 2009 - 11:26 AM

Welcome to BC.

DDS/HijackThis logs are not permitted in this forum. The HJT Team members are all volunteers who contribute to helping members as time permits but currently there is a backup and you may have to wait for assistance. Referrals are made to the HJT forum if we cannot assist you here or the infection returning and we need to use more powerful tools. What specific issues are you having besides slowness?

See Slow Computer/Browser? Check here first; it may not be malware. There are reasons for slowness besides malware - i.e. disk fragmentation, disk errors, corrupt system files, too many startup programs, unnecessary services running, not enough RAM, dirty hardware components, etc. As your system gets older it becomes filled with more files/programs and has a natural tendency to slow down so cleaning and regular maintenance is essential.
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#3 akdom

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Posted 19 March 2009 - 01:48 PM

Hi quiet

thanks for your reply.

When I run Hij, it gives me a long list of entries that seem to be only "bad" entries.

For the symptoms: The computer freezes for a few seconds every minute or so. Especially when running video. The cpu usage has picks to 100% at these times.

I will follow your link, thanks.

Why can't we post logs?


Thanks


PS: when the CPU freezes, the hourglass comes on. So I guess that something is running in the background and slowing down the computer.
D

Edited by akdom, 19 March 2009 - 02:03 PM.


#4 quietman7

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Posted 19 March 2009 - 04:41 PM

Why can't we post logs?

I did not say you can't post a HJT log. I said logs are not permitted in this forum. If you want to post a log and don't mind waiting for assistance, read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". If you cannot complete a step, then skip it and continue with the next. In Step 6 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.
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