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Unknown Virus - explorer.exe flashing


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4 replies to this topic

#1 NotTheNorm

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Posted 19 March 2009 - 12:52 AM

My sister-in-law brought me her laptop to fix - the desktop icons and start bar were flashing on and off every 10 seconds, continuously. I was unable to do much of anything and finally decided to try a windows repair (WinXP home edition). That did not resolve the problem. After more searching, I stumbled upon this forum. Having nothing to lose, I ran ComboFix (I have the log file), then I found the directions where I was supposed to run DDS.scr first. Whoops. ComboFix has stopped the flashing and has made the computer usable again.

To make a long story short, I ran the DDS.scr after the ComboFix. I have posted it here to see if there is anything else I should do with this computer. I have also attached the Attach.txt file in .zip format. Your help is very much appreciated!

DDS.txt

DDS (Ver_09-03-16.01) - NTFSx86
Run by sue conway at 21:22:41.51 on Wed 03/18/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1406.1004 [GMT -5:00]


============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\hgcheck.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Documents and Settings\sue conway\Application Data\cogad\cogad.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\SolidWorks\swScheduler\swBOEngine.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Documents and Settings\sue conway\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://startpage.bluefrog.com
uSearch Page = hxxp://www.google.com
uDefault_Search_URL = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
mDefault_Search_URL = hxxp://www.google.com/ie
mSearch Bar = hxxp://www.google.com
uInternet Settings,ProxyOverride = <local>
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar2.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [cogad] "c:\documents and settings\sue conway\application data\cogad\cogad.exe" 61A847B5BBF72813329B38557AFA01F0B3E35B6638993F4661AA4EBD86D67C56389B284534F310
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ModemOnHold] c:\program files\netwaiting\netWaiting.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [serviceload] c:\windows\service32.exe
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [hgcheck] c:\windows\system32\hgcheck.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\CLIStart.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [687055e6] rundll32.exe "c:\windows\system32\esihdqka.dll",b
dRunOnce: [RunNarrator] Narrator.exe
dRunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe
StartupFolder: c:\docume~1\suecon~1\startm~1\programs\startup\solidw~1.lnk - c:\program files\solidworks\swscheduler\swBOEngine.exe
StartupFolder: c:\docume~1\suecon~1\startm~1\programs\startup\wkcalrem.lnk - c:\program files\common files\microsoft shared\works shared\WkCalRem.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\dlbcserv.lnk - c:\program files\dell photo printer 720\dlbcserv.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~3.lnk - c:\msoffice\office\FASTBOOT.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~2.lnk - c:\msoffice\office\MSOFFICE.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
Notify: AtiExtEvent - Ati2evxx.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\480\G2AWinLogon.dll

============= SERVICES / DRIVERS ===============

S3 NWUSBPort2;Novatel Wireless USB Status2 Port Driver;c:\windows\system32\drivers\nwusbser2.sys [2008-5-27 174336]

=============== Created Last 30 ================

2009-03-18 21:11 120 ---sh--- c:\windows\system32\akqdhise.ini
2009-03-18 21:11 47,616 a------- c:\windows\sqlserver.dll
2009-03-18 20:26 161,792 a------- c:\windows\SWREG.exe
2009-03-18 20:26 98,816 a------- c:\windows\sed.exe
2009-03-18 19:06 143,422 ac------ c:\windows\system32\dllcache\softkey.dll
2009-03-18 19:05 10,129,408 ac------ c:\windows\system32\dllcache\hwxkor.dll
2009-03-18 19:04 598,071 ac------ c:\windows\system32\dllcache\fpmmc.dll
2009-03-18 19:00 488 a---hr-- c:\windows\system32\logonui.exe.manifest
2009-03-18 18:59 749 a---hr-- c:\windows\WindowsShell.Manifest
2009-03-18 18:59 749 a---hr-- c:\windows\system32\wuaucpl.cpl.manifest
2009-03-18 18:59 749 a---hr-- c:\windows\system32\sapi.cpl.manifest
2009-03-18 18:59 749 a---hr-- c:\windows\system32\ncpa.cpl.manifest
2009-03-18 18:59 16,384 ac------ c:\windows\system32\dllcache\isignup.exe
2009-03-18 18:43 13,312 ac------ c:\windows\system32\dllcache\irclass.dll
2009-03-18 18:43 13,312 a------- c:\windows\system32\irclass.dll
2009-03-18 18:43 24,661 ac------ c:\windows\system32\dllcache\spxcoins.dll
2009-03-18 18:43 24,661 a------- c:\windows\system32\spxcoins.dll
2009-03-18 14:30 <DIR> --d----- c:\windows\dell
2009-03-15 18:26 <DIR> --d----- c:\program files\common files\eDrawings2008
2009-03-15 17:37 <DIR> --d----- c:\docume~1\suecon~1\applic~1\MSNInstaller
2009-03-15 17:20 2 a------- c:\windows\msoffice.ini

==================== Find3M ====================

2009-03-18 19:51 77,859 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-03-18 18:58 23,444 a------- c:\windows\system32\emptyregdb.dat
2009-01-18 00:29 68,096 a------- c:\windows\system32\esihdqka.dll
2009-01-18 00:27 102,912 a------- c:\windows\system32\vkafrfnx.dll
2009-01-15 12:32 8,704 a------- C:\vmfxpqt.exe
2009-01-15 12:31 125,429 a------- C:\pccc.exe
2009-01-15 12:31 313,329 a------- c:\windows\system32\hguest.exe
2009-01-15 12:31 107,732 a------- c:\windows\system32\hgcheck.exe
2009-01-15 12:31 37,376 a------- C:\asgp.exe
2009-01-15 12:31 46,592 a------- c:\windows\system32\vtUKbyvu.dll
2009-01-14 00:37 8,192 a------- C:\yomhmnd.exe
2009-01-14 00:13 131,072 a------- C:\vgxgu.exe
2009-01-14 00:13 0 a------- C:\bdxpho.exe
2009-01-14 00:13 121,856 a------- C:\uvvlc.exe
2009-01-04 18:13 194,570 a------- c:\windows\service32.exe
2008-03-06 20:50 1,052 a------- c:\docume~1\suecon~1\applic~1\wklnhst.dat
2008-02-18 18:46 60,968 a------- c:\documents and settings\sue conway\GoToAssistDownloadHelper.exe

============= FINISH: 21:23:04.78 ===============

Attached Files



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#2 extremeboy

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Posted 27 March 2009 - 06:06 PM

Hi

My name is Extremeboy (or EB for short), and I will be helping you with your log.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

If you do not make a reply in 5 days, we will need to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the Posted Image button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the Posted Image button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.


Install Recovery Console and Run ComboFix

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2
Link 3
  • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
  • Close any open windows, including this one.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • If you did not have it installed, you will see the prompt below. Choose YES.
  • Posted Image
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Note:The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you
should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    Posted Image
  • Click on Yes, to continue scanning for malware.
  • When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).
Leave your computer alone while ComboFix is running.
ComboFix will restart your computer if malware is found; allow it to do so.


Note: Please Do NOT mouseclick combofix's window while its running because it may call it to stall.

Post back with:
-Combofix log
-New Hijackthis log
-Description of any problem you still have


With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#3 NotTheNorm

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Posted 28 March 2009 - 12:17 AM

Thanks EB for the reply.

I was able to get the hard drive cleaned off with a combination of ComboFix and Malwarebytes. It's been a while now, but if my memory serves (and it doesn't always!) there were 11-15 infected files after running Combofix, with three or four different trojans and viruses listed. I really didn't think I'd be able to clean the files without doing a complete reformat, but persistence and digging through these boards saved the day.

Thanks for the offer of help, but I've got it cleaned up now. :thumbup2:

#4 extremeboy

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Posted 28 March 2009 - 11:49 AM

Hello.

Glad you managed to fix it. Below are just some prevention tips. I will close this topic afterwards.

Preventing Infections in the Future

Please also have a look at the following links, giving some advice and Tips to protect yourself against malware and reduce the potential for re-infection:
  • Avoid gaming sites, underground web pages, pirated software sites, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users.
Disable Autorun on Flash-Drive/Removable Drives

When is AUTORUN.INF really an AUTORUN.INF?

USB worms work by creating a file called AUTORUN.INF on the root of USB drives. These INF files then use Autorun or Autoplay (not the same thing!) to execute themselves either when the stick is inserted, or more commonly, when the user double-clicks on the USB drive icon from My Computer (Windows Explorer)...


Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. Read USB-Based Malware Attacks and Please disable Autorun asap!.

If using Windows Vista, please refer to:
"Disable AutoPlay in Windows Vista"
"Preventing AutoPlay with Local Group Policy Editor or AutoPlay options panel"

Note: When Autorun is disabled, double-clicking a drive which has autorun.inf in its root directory may still activate Autorun so be careful.

Vist the WindowsUpdate Site Regularly

I recommend you regularly visit the Windows Update Site!
  • Lots of Hacking/Trojans use the methods found (plugged by the updates) that have not been stopped by people not updating.
  • Update ALL Critical updates and any other Windows updates for services/programs that you use.
  • If you wish to turn on automatic updates then you will find here is a nice little article about turning on automatic updates.
  • Note that it will download them for you, but you still have to actually click install.
Update Non-Microsoft Programs

It is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.

Update all programs regularly - Make sure you update all the programs you have installed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.
Finally, and definitely the MOST IMPORTANT step, click on the following tutorial and follow each step listed there:

Simple and easy ways to keep your computer safe and secure on the Internet


Glad I was able to help and thank you for choosing Bleeping Computer as you malware removal source.
Don't forget to tell your friends about us and Good luck :thumbup2:

With Regards,
Extremeboy

Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#5 extremeboy

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Posted 28 March 2009 - 11:59 AM

Hello.

Since the problem appears to be resolved, this topic is now Closed. Glad I could help :thumbup2:
If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.

This applies only to the original topic starter.

Everyone else please start a new topic in the Hijackthis-Malware Removal Forum.

With Regards,
Extremeboy

Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.




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