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McAfee: Userinit.exe virus, and firefox google results redirected


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9 replies to this topic

#1 yesvegi

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Posted 18 March 2009 - 08:58 PM

Hello,
McAfee keeps telling me that I have a virus in either the windows/system32 folder, default user/local settings/temporary internet setting/ or in my user temporary internet settings folder. It always cites userinit.exe (in the past McAfee has said that userinit.exe was a trojan, now it says it is a fake alert)

Similarly, everytime I scan my system with Malwarebytes' Anti-Malware, it also identifies userinit.exe as a virus (it says rootkit)

McAfee's warning has started popping up all the time.

In addition to this, when I use firefox to search for something I'm redirected to another page (I can't see what page it takes me to because Web Of Trust add-on blocks it.

I'm on a Windows XP Service Pack 3 box.

Steps I've taken:
I've done full scans of the system w/ adaware, McAfee, and Malwarebytes Anti-Malware. I've also tried to make space on my computer using ccleaner.

Thank you for your time.

- YV

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#2 garmanma

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Posted 19 March 2009 - 06:19 PM

Try Panda Software's rootkit scanner
http://research.pandasoftware.com/blogs/im...AntiRootkit.zip
Post back with the results

Edited by garmanma, 19 March 2009 - 06:19 PM.

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#3 yesvegi

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Posted 20 March 2009 - 01:18 AM

Garmanma,
Thank you for replying.

I've run the Panda Anti-Rootkit software and it returned saying that "no rootkits have been found"

McAfee keeps popping up saying On-Access scan has protected me from things.

Here are the different things its detected:
Generic FakeAlert!htm
Vundo.gen.aj (or .ai, I can't tell)
Generic Downloader.x

It says they're all Trojans

It says the application is userinit.exe, and svchost.exe.

- YV

#4 garmanma

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Posted 20 March 2009 - 02:31 PM

Please download Dr.Web CureIt, the free version & save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#5 yesvegi

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Posted 24 March 2009 - 10:34 PM

Garmanma,
I've tried running this twice. Both times it made it through the expess scan, but failed in the complete scan.

Below is an excerpt from the log file:




-------------------
=============================================================================
Dr.Web Scanner for Windows v5.00.3 (5.00.3.03180)
© 1992-2009 Igor Daniloff. All rights reserved.
Log generated on: 2009-03-24, 22:11:57 [DOLE][Student 2]
Command line: "C:\DOCUME~1\STUDEN~1\LOCALS~1\Temp\RarSFX0\setup.exe" /lng /ini:setup_XP.ini
Operating system: Windows XP Professional x86 (Build 2600), Service Pack 3
=============================================================================
DwShield started
Engine version: 5.00 (5.00.0.12182)
Engine API version: 2.02
[Virus database] C:\DOCUME~1\STUDEN~1\LOCALS~1\Temp\RarSFX0\c15b4bea - 7319 virus records
[Virus database] C:\DOCUME~1\STUDEN~1\LOCALS~1\Temp\RarSFX0\b295dc80 - 5310 virus records
[Virus database] C:\DOCUME~1\STUDEN~1\LOCALS~1\Temp\RarSFX0\b073e165 - 5947 virus records
[Virus database] C:\DOCUME~1\STUDEN~1\LOCALS~1\Temp\RarSFX0\8404b4b4 - 6039 virus records
[Virus database] C:\DOCUME~1\STUDEN~1\LOCALS~1\Temp\RarSFX0\9c13376a - 5309 virus records
[Virus database] C:\DOCUME~1\STUDEN~1\LOCALS~1\Temp\RarSFX0\8b660980 - 3511 virus records
[Virus database] C:\DOCUME~1\STUDEN~1\LOCALS~1\Temp\RarSFX0\467dc6e2 - 2495 virus records
[Virus database] C:\DOCUME~1\STUDEN~1\LOCALS~1\Temp\RarSFX0\d8525222 - 4565 virus records
[Virus database] C:\DOCUME~1\STUDEN~1\LOCALS~1\Temp\RarSFX0\bdb4432f - 4467 virus records
[Virus database] C:\DOCUME~1\STUDEN~1\LOCALS~1\Temp\RarSFX0\060ebd49 - 5196 virus records
[Virus database] C:\DOCUME~1\STUDEN~1\LOCALS~1\Temp\RarSFX0\42feb41f - 2359 virus records
[Virus database] C:\DOCUME~1\STUDEN~1\LOCALS~1\Temp\RarSFX0\4e41f356 - 1938 virus records
[Virus database] C:\DOCUME~1\STUDEN~1\LOCALS~1\Temp\RarSFX0\9bfc03b5 - 3335 virus records
[Virus database] C:\DOCUME~1\STUDEN~1\LOCALS~1\Temp\RarSFX0\6c541f3d - 3185 virus records
[Virus database] C:\DOCUME~1\STUDEN~1\LOCALS~1\Temp\RarSFX0\8f125018 - 1468 virus records
[Virus database] C:\DOCUME~1\STUDEN~1\LOCALS~1\Temp\RarSFX0\223c6fbd - 280 virus records
[Virus database] C:\DOCUME~1\STUDEN~1\LOCALS~1\Temp\RarSFX0\29d748e4 - 567 virus records
[Virus database] C:\DOCUME~1\STUDEN~1\LOCALS~1\Temp\RarSFX0\708cae1c - 1194 virus records
[Virus database] C:\DOCUME~1\STUDEN~1\LOCALS~1\Temp\RarSFX0\9f0d43bf - 423328 virus records
[Virus database] C:\DOCUME~1\STUDEN~1\LOCALS~1\Temp\RarSFX0\27cb852b - 210 virus records
[Virus database] C:\DOCUME~1\STUDEN~1\LOCALS~1\Temp\RarSFX0\b3855687 - 626 virus records
[Virus database] C:\DOCUME~1\STUDEN~1\LOCALS~1\Temp\RarSFX0\4fd6c442 - 36 virus records
[Virus database] C:\DOCUME~1\STUDEN~1\LOCALS~1\Temp\RarSFX0\9091c859 - 925 virus records
[Virus database] C:\DOCUME~1\STUDEN~1\LOCALS~1\Temp\RarSFX0\87d757dd - 840 virus records
[Virus database] C:\DOCUME~1\STUDEN~1\LOCALS~1\Temp\RarSFX0\7edf205c - 3316 virus records
[Virus database] C:\DOCUME~1\STUDEN~1\LOCALS~1\Temp\RarSFX0\b3cc9ede - 19303 virus records
Total virus records: 513068
[Self-checking] C:\DOCUME~1\STUDEN~1\LOCALS~1\Temp\RarSFX0\setup.exe
Key file: C:\DOCUME~1\STUDEN~1\LOCALS~1\Temp\RarSFX0\setup.key
License key number: 0010537607
Registered to: A User
License key activates on: 2008-12-05
License key expires on: 2009-06-07
Process in memory: System:4 - OK
Process in memory: C:\windows\stsystra.exe:204 - OK
Process in memory: C:\windows\System32\alg.exe:268 - OK
Process in memory: C:\windows\System32\WLTRYSVC.EXE:324 - OK
Process in memory: C:\windows\System32\bcmwltry.exe:336 - OK
Process in memory: C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe:344 - OK
[Memory scanning] No viruses found

-----------------------------------------------------------------------------
Scan statistics
-----------------------------------------------------------------------------
Scanned: 6
Infected: 0
Modifications: 0
Suspicious: 0
Adware: 0
Dialers: 0
Jokes: 0
Riskware: 0
Hacktools: 0
Cured: 0
Deleted: 0
Renamed: 0
Moved: 0
Ignored: 0
Scan speed: 0 Kb/s
Scan time: 00:00:04
-----------------------------------------------------------------------------

#6 garmanma

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Posted 25 March 2009 - 05:32 PM

I've also tried to make space on my computer using ccleaner.


You did??
-------------------------------------------

ATF
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

------------------------------------

SAS,may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#7 Guest_beernjamieson_*

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Posted 31 March 2009 - 04:25 PM

Garmanma,
Thank you for the help.

Yes, I've used CCleaner. When I ran ATF cleaner it didn't show any option to clean Firefox even though I've got it installed. I had it clean as much as it could, but it didn't clean Firefox.

I ran SuperAnytiSpyware twice at home (with my external drive attached) and had to end it before it finished both times, since then I re-ran it, without the external drive attached and it finished.

The first two times I ran it, the software found something (on my C: drive) and quarantined or fixed it, the third time, when it completed the scan on my C: drive only, it didn't.

Below are the respective log files.

Thanks.

First scan:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/26/2009 at 07:36 AM

Application Version : 4.25.1014

Core Rules Database Version : 3815
Trace Rules Database Version: 1769

Scan type : Complete Scan
Total Scan Time : 04:39:15

Memory items scanned : 222
Memory threats detected : 0
Registry items scanned : 5911
Registry threats detected : 6
File items scanned : 66308
File threats detected : 0

Rogue.Component/Trace
HKLM\Software\Microsoft\78E87EFB
HKLM\Software\Microsoft\78E87EFB#78e87efb
HKLM\Software\Microsoft\78E87EFB#Version
HKLM\Software\Microsoft\78E87EFB#78e8d37b
HKLM\Software\Microsoft\78E87EFB#78e8ba9e
HKU\S-1-5-21-1229272821-920026266-839522115-1006\Software\Microsoft\FIAS4018

Second scan:
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/29/2009 at 06:36 AM

Application Version : 4.25.1014

Core Rules Database Version : 3815
Trace Rules Database Version: 1769

Scan type : Complete Scan
Total Scan Time : 02:10:49

Memory items scanned : 238
Memory threats detected : 0
Registry items scanned : 5919
Registry threats detected : 0
File items scanned : 28845
File threats detected : 1

Trojan.Dropper/UserInit-Fake
C:\SYSTEM VOLUME INFORMATION\_RESTORE{E6E6E587-E8D3-4548-AECE-E705E050A152}\RP92\A0050471.EXE

Third scan:
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/31/2009 at 11:34 AM

Application Version : 4.25.1014

Core Rules Database Version : 3815
Trace Rules Database Version: 1769

Scan type : Complete Scan
Total Scan Time : 07:55:19

Memory items scanned : 215
Memory threats detected : 0
Registry items scanned : 5911
Registry threats detected : 0
File items scanned : 125449
File threats detected : 0

Edited by beernjamieson, 31 March 2009 - 04:27 PM.


#8 garmanma

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Posted 01 April 2009 - 02:07 PM

Just so I do not get confused are you the original poster using a different screen name?

How is it running now?

Edited by garmanma, 01 April 2009 - 02:10 PM.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#9 yesvegi

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Posted 01 April 2009 - 03:23 PM

Garmanma,
Yes, sorry, same person. I was having some problems & didn't realize I made two accounts.

Current status:
* McAfee isn't popping up with virus warnings all the time
* Firefox is still redirecting on google results sometimes. (but very infrequently) (this doesn't happen in google chrome)
* Every so often my comptuer will make a boop sound like a program crashed, but nothing that I see that is running crashed
* When I start up it says invalid boot.ini file, booting from C:\windows\
* Every so often I get errors in flash with both chrome and firefox I think it says IO error, sometimes the page will still work, sometimes it won't

#10 garmanma

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Posted 02 April 2009 - 05:48 PM

When I start up it says invalid boot.ini file, booting from C:\windows\

To repair the boot.ini file you need a retail XP CD
http://support.microsoft.com/kb/330184
If you don't have a Windows CD
http://forums.pcpitstop.com/index.php?showtopic=150212

Every so often I get errors in flash with both chrome and firefox I think it says IO error, sometimes the page will still work, sometimes it won't


I would uninstall Flash and install the latest version

--------------------------------------------

Let's try a different scan tool

Full tutorial:
http://www.bleepingcomputer.com/forums/t/131299/how-to-use-sdfix/


Please print out and follow these instructions: "How to use SDFix".
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • Please be patient as the scan may take up to 20 minutes to complete.
  • When the process is complete, the SDFix report log will open in Notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • The SDFix report log (Report.txt) will open in Notepad and automatically be saved in the SDFix folder.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to re-enable you anti-virus and and other security programs before connecting to the Internet.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter




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