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searchalligator.com


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11 replies to this topic

#1 FeO2E

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Posted 18 March 2009 - 08:57 PM

I need some assistance in running down this issue. when connected wirelessly, I get redirected to searchalligator.com for a unresolved site in the address bar for all Firefox and IE and Chrome . For example typing "dsgflkjsdhSJHDS" into the address bar of the browser should return the search results from the search provider - but instead redirects to searchalligator.com


I have ran Sophos antivirus,clam antivirus, Spybot, Adaware, MalwareBytes and any other malware - adware cleaner that I could find. No virus or malware was found.


I am running a Dell D620 on XP Professional. The problem only occurs when I am connected via a wireless connection. The problem seems tied directly to my wireless card. The issue is the same on whatever wireless point I connect to. The problem does not exist when I connect via a wired connection.

I have now totally wiped and shredded my hard drive and reinstalled XP Pro. I just checked and the redirect to searchalligator.com is still present. The wireless card is an Intel 3945abg

Edited by FeO2E, 18 March 2009 - 10:17 PM.


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#2 hamluis

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Posted 18 March 2009 - 09:04 PM

What is your default search engine?

Do you have Alexa toolbar installed?

Louis

#3 Romeo29

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Posted 18 March 2009 - 09:15 PM

It appears that DNS Nameservers of your wireless connection are redirecting you to searchalligator.com. Try using some different DNS servers for your wireless connection.

Try OpenDNS : 208.67.222.222 / 208.67.220.220

Warning: Note down your current DNS servers first

To change, rightclick on My NetWork Places and click Properties in the menu. It will open Network Connections. Your wireless connection should be listed there something like "Wireless network connection". Right click on it, select Properties. Select TCP/IP and select Properties. Change values.

Please tell what happens.

#4 FeO2E

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Posted 18 March 2009 - 09:43 PM

Microsoft "live"search for IE
Google for Firefox
and no Alexa toolbar installed.

I just tried opendns and the problem remains

#5 FeO2E

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Posted 18 March 2009 - 10:05 PM

apparantly - this is an issue that other people are looking to resolve - and its not just a windows issue

http://support.mozilla.com/tiki-view_forum...8&forumId=1

#6 garmanma

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Posted 19 March 2009 - 09:43 AM

You're not using Messenger Plus! Live, are you?
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#7 FeO2E

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Posted 19 March 2009 - 10:29 AM

No - I use Pidgen Portable on a usb stick for my IM client. This problem occurs independently of having an IM client installed on the laptop

#8 FeO2E

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Posted 25 March 2009 - 08:50 AM

Update - I contacted an Antivirus vendor about this issue - They are looking into it but stated that they had seen this before and believe that this is adware included with DELL wireless products.

I contacted DELL and they say its a Windows software issue. Those of you out there who are curious to see if you are affected by this anomaly do the following :

connect to the internet via hard wired connection - open your browser and type a search term or a bad url into the address bar - The browser should take you to the search engine that you defined in your browsers options.

Now connect to a wireless point and disconnect from your hard wired connection - open your browser and type a search term or a bad url into the address bar - The browser should take you to the search engine that you defined in your browsers options but will take you to searchalligator.com.

I have at least one other colleague at work that has the same issue with his DELL laptop

#9 FeO2E

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Posted 07 April 2009 - 10:07 AM

More - Updates - The problem still remains. I have definitely linked this issue to the Intel 3945abg card and its driver. The redirect only occurs when using the Intel 3945abg. The redirect does not occur when using a hard wired ethernet connection or another wireless connection. I have submitted my 4th request to DELL and ,at the sarcastic recommendation of the third Dell support specialist, submitted a support request directly to Intel.

#10 FeO2E

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Posted 20 April 2009 - 09:20 AM

Intel suggested that I install the latest driver - and then referred me back to DELL. It appears that neither DELL nor INTEL care that a piece of malware exists in or infiltrates the Intel driver and redirects their customer's browser to searchalligator.com. I have submitted this issue to MICHAEL@DELL.COM (The DELL escalation group) and am waiting on their actions.

:thumbsup:

#11 FeO2E

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Posted 20 April 2009 - 09:23 AM

MODERATOR:

This thread may be better suited in the HIJACK THIS or AM I INFECTED forums

#12 FeO2E

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Posted 29 April 2009 - 04:59 PM

UPDATE -

DELL sent out an imaged drive and a wireless card. I cannot duplicate the redirect with the new drive. I downloaded the intel drivers from the DELL Support site and still could not duplicate the issue. The redirect is not found in the driver from the factory but certainly has a vulnerability to malware.


I will start a thread in the "AM I infected" forum to run down the root cause of this redirect

Many Thanks to Dell for their assistance.




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