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External Harddrive not recognized! please help


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#1 Roadblock

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Posted 18 March 2009 - 05:47 PM

Hello

I just purchased a Cavalry 500gb external harddrive and received it today. I plugged in the esata to the back esata port on my P5k-e motherboard and it does not respond what so ever
Pulled from Microsoft's site, this explains it all.

"When you connect an external SATA (eSATA) device to a computer that is running Windows Vista with Service Pack 1 (SP1), Windows Vista does not discover the newly connected device. Therefore, the device does not work as expected."

Its under the hotfix KB 950186.... Yet its not available to download. What a joke Microsoft really is. The operating system they make is a mess, and then the few problems that can be fixed with a hotfix is not supported with download links. Great service Microsoft.

I could use any help. The usb works fine, but I got this harddrive for the sole purpose of transferring data via e-sata. If I wanted to use a USB External HDD. I would have gotten one, half as expensive

Thanks in advance

P.S Using Windows Vista 64 Ultimate.
External Harddrive: CAXA37500 by Cavalry

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#2 Budapest

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Posted 18 March 2009 - 06:05 PM

You might want to check for an updated driver for the P5k-e motherboard.

Also, have you tried plugging in and switching on the drive, then reboot Windows.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Roadblock

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Posted 18 March 2009 - 11:09 PM

Ty sir. It was freezing when I tried it last time, So I figured it wasn't that. tried it again and this time it works. Good day

#4 HitSquad

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Posted 19 March 2009 - 06:48 AM

Hotfix is available here for download should you wish to install it anyway.

#5 Roadblock

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Posted 19 March 2009 - 09:50 AM

Thanks so much HitSquad and Buda. You guys are great. Much respect. Have a great day!




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