Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Hotmail & "Antivirus 360" pop-up


  • Please log in to reply
8 replies to this topic

#1 northbanker

northbanker

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:09:52 AM

Posted 18 March 2009 - 05:40 PM

I noticed another post in here that was almost identical to me, but that OP has gone AWOL. So here's a new topic on this from me...

It started 3/15/09 while a user was in Hotmail. They got a pop-up trying to trick user into downloading/running "Antivirus 360" which I end-tasked.

I thought laptop (WinXPpro-sp2) was infected, so I did several scans... all basically clean. (Norton AV, WinDefender, Spybot, Malwarebytes)

Two days later 3/17/09 user reported a weird URL redirect. While they were again using Hotmail, the URL got redirected to something like www.antispywareonlinescane.com (I didn't write it down exactly). They wouldn't have even known except that it failed to connect and then they noticed the suspicous URL.

I then ran a different scan for kicks (LiveOneCare)... also clean.

Now I'm really wondering if it's not the laptop which is infected, but rather the Hotmail website itself? Yikes. Anyone heard anything like that in the last week?

Thanks for any feedback!

p.s. Laptop's OS crashed today 3/18/09 with "nonpaged pool... was empty" and "not enough storage" errors. Maybe a coincidence.

BC AdBot (Login to Remove)

 


#2 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:52 PM

Posted 18 March 2009 - 05:57 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 northbanker

northbanker
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:09:52 AM

Posted 18 March 2009 - 07:48 PM

Budapest, perhaps you didn't read my original post too carefully. I already ran MBAM along with 4 other scanning tools, all of which came back clean.

#4 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:52 PM

Posted 18 March 2009 - 07:51 PM

Sorry, must not have had enough coffee! Try this scan:

Please print out and follow these instructions: "How to use SDFix". This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 northbanker

northbanker
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:09:52 AM

Posted 18 March 2009 - 08:55 PM

I'm not sure how I feel about running another scan (SDfix) right now since:
A. all 5 different scans have come back negative
B. the "Antivirus 360" pop-up was never clicked on
C. SDfix isn't exactly from a major security software company

At this stage, what I was hoping for was some feedback to my bolded question in the original post about Hotmail's website being a possible culprit.

Or maybe some insight from malware expert(s) as to whether our 2-3 slightly scary symptoms, even though all scans have been negative, would cause them to think the laptop is already infected.

Thanks.

#6 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:52 PM

Posted 18 March 2009 - 10:05 PM

I suspect that you may have bogus entries in your HOSTS file, so you might want to check that.

SDFix will reset the HOSTS file as part of it's scanning process.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 northbanker

northbanker
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:09:52 AM

Posted 19 March 2009 - 07:24 AM

Nope HOSTS is just the same as it's been for 3 years. And good thing I'm not inclined to run SDfix and have it nuke my hosts file. ;)

Anyone else care to weigh in on my topic & previous questions?

#8 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:52 PM

Posted 19 March 2009 - 04:16 PM

Seems like this might be a problem with the Hotmail website as others are reporting similar problems.

http://windowslivehelp.com/community/t/197...spx?PageIndex=1
http://msmvps.com/blogs/spywaresucks/archi...30/1369920.aspx

Edited by Budapest, 19 March 2009 - 04:18 PM.

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#9 northbanker

northbanker
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:09:52 AM

Posted 19 March 2009 - 04:34 PM

Seems like this might be a problem with the Hotmail website as others are reporting similar problems.

http://windowslivehelp.com/community/t/197...spx?PageIndex=1
http://msmvps.com/blogs/spywaresucks/archi...30/1369920.aspx


Great find Budapest! Not sure why my previous Google searches didn't come up with that thread.

This all but confirms my hunch that it is triggered by Hotmail site. As I said before... Yikes! What next?!




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users