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Important system files I deleted due to infection by virus


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#1 scarletknights

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Posted 18 March 2009 - 04:57 PM

Hi, I have a Dell laptop Inspiron E1405 that unfortunately was infected with a virus. My cpu got infected because my virus protection McAfee expired. (Prior to that McAfee always blocked such threats to my cpu... I had my cpu for 3 yrs roughly) Anyways I scanned the latest McAfee virus scan I had which picked up alot of the infected files and quarantined them however there were about 6 files that could not be quarantined. These files were windows system 32 files and perhaps something else. Well being that McAfee located where the files were I went and located the file and simply deleted them by sending them each to the McAfee Shredder... which was a huge mistake in my fault because now my cpu turns on and I can log in but when I do that all I get is my screensaver background with no icons or anything else. Obviously I deleted some important system files and now I dont know where or how I can even recover such files. Moreover, I don't remember the files' names sad.gif and I don't even know if the virus is gone and my cpu is acting like that because of the files I deleted or because the virus got worse. I think it was the deleted files... can anybody please help?

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#2 hamluis

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Posted 18 March 2009 - 05:02 PM

Hi :thumbsup:.

Sounds to me like a clean install would eliminate two problems: the malware and the missing system files.

Anything short of a clean install seems like it is likely to very hit-and-miss for an extended period of time.

If you have a Dell...don't you have restore/recovery capability of some sort?

Louis

#3 scarletknights

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Posted 18 March 2009 - 05:09 PM

Yes I do have system restore but no restore points and I dont know why. I tried that BEFORE I had deleted the files and there were no available restore points. Now I cant do pretty much anything... my cpu doesnt do nothin but show me my desktop screensaver. Not even safe mode works! After i log in it stays blank or again with my desktop screen saver showing

#4 hamluis

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Posted 18 March 2009 - 05:24 PM

I guess that I wasn't clear...I am NOT referring to the Windows system restore function. I am referring to whatever system that manufacturer (Dell) incorporates so that a user can start over with a blank, clean sheet.

I've never owned a Dell system, so I'm not quite sure what that mechanism is. But fellow boxmakers like HP, Gateway, etc...all seem to have this covered by what they term "restore/recovery partitions/disks."

Have you read the documentation provided you by Dell...for repairing your system?

Louis

#5 scarletknights

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Posted 18 March 2009 - 05:33 PM

Ohhhh no I don't know how to do that... I havent read any documents for that... where can I get that?

#6 scarletknights

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Posted 18 March 2009 - 05:34 PM

Are you referring to the booklets when I first purchased it?




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