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Infected- Smitfraud-C.gp, etc..... Help with removal


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3 replies to this topic

#1 Houston15

Houston15

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  • Local time:04:53 AM

Posted 18 March 2009 - 12:35 PM

I got infected recently. Been reading about these different removal options and this website seems like the best. I appreciate the help.

Spybot S&D detected Smitfraud-C.gp, Virtumonde, virtumonde.prx, virtumonde.sdn.

These seem to be causing pop ups and a slow computer.


I followed the instructions for this forum and here is what I got from the DDS scan.

DDS (Ver_09-03-16.01) - NTFSx86
Run by Derek at 12:26:11.73 on Wed 03/18/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_02
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.198 [GMT -5:00]

AV: AVG Anti-Virus *On-access scanning enabled* (Updated)
AV: avast! antivirus 4.8.1335 [VPS 090317-0] *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
svchost.exe
svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\WISPTIS.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Documents and Settings\Derek\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\reader\activex\AcroIEHelper.dll
BHO: {6b0d707a-c5c7-b27b-7144-ecbd018a9c82}: {28c9a810-dbce-4417-b72b-7c5ca707d0b6} - c:\windows\system32\wpkhow.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_02\bin\ssv.dll
BHO: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: {ae5cc466-137f-4b8e-9f2b-623bf176b095} - c:\windows\system32\bipikozu.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.0.926.3450\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll
BHO: {ef2de635-e463-4d7c-b168-a2c38a4368cb} - c:\windows\system32\awvtq.dll
BHO: {fcddc8a7-7418-4514-b48b-5ae1f4996b2d} - c:\windows\system32\gebyy.dll
TB: {37B85A29-692B-4205-9CAD-2626E4993404} - No File
TB: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\ahead\lib\NMBgMonitor.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\isuspm.exe" -scheduler
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRunOnce: [SpybotDeletingB4152] command.com /c del "c:\documents and settings\all users\application data\zangosa\ZangoSAAbout.mht"
uRunOnce: [SpybotDeletingD4164] cmd.exe /c del "c:\documents and settings\all users\application data\zangosa\ZangoSAAbout.mht"
uRunOnce: [SpybotDeletingB1638] command.com /c del "c:\documents and settings\all users\application data\zangosa\ZangoSAEULA.mht"
uRunOnce: [SpybotDeletingD1653] cmd.exe /c del "c:\documents and settings\all users\application data\zangosa\ZangoSAEULA.mht"
uRunOnce: [SpybotDeletingB982] command.com /c del "c:\windows\system32\zakubigu.dll_old"
uRunOnce: [SpybotDeletingD9851] cmd.exe /c del "c:\windows\system32\zakubigu.dll_old"
uRunOnce: [SpybotDeletingB4957] command.com /c del "c:\windows\system32\jeyomadi.dll_old"
uRunOnce: [SpybotDeletingD5131] cmd.exe /c del "c:\windows\system32\jeyomadi.dll_old"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /installquiet
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [ShowLOMControl] 1 (0x1)
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [<NO NAME>]
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [zifigemoji] Rundll32.exe "c:\windows\system32\bamukitu.dll",s
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [CPMebcfabda] Rundll32.exe "c:\windows\system32\fakubija.dll",a
mRun: [e8fc9846] rundll32.exe "c:\windows\system32\diteriga.dll",b
mRunOnce: [Spybot - Search & Destroy] "c:\program files\spybot - search & destroy\SpybotSD.exe" /autocheck
mRunOnce: [SpybotDeletingA7666] command.com /c del "c:\documents and settings\all users\application data\zangosa\ZangoSAAbout.mht"
mRunOnce: [SpybotDeletingC889] cmd.exe /c del "c:\documents and settings\all users\application data\zangosa\ZangoSAAbout.mht"
mRunOnce: [SpybotDeletingA240] command.com /c del "c:\documents and settings\all users\application data\zangosa\ZangoSAEULA.mht"
mRunOnce: [SpybotDeletingC3208] cmd.exe /c del "c:\documents and settings\all users\application data\zangosa\ZangoSAEULA.mht"
mRunOnce: [SpybotDeletingA4972] command.com /c del "c:\windows\system32\zakubigu.dll_old"
mRunOnce: [SpybotDeletingC202] cmd.exe /c del "c:\windows\system32\zakubigu.dll_old"
mRunOnce: [SpybotDeletingA1284] command.com /c del "c:\windows\system32\jeyomadi.dll_old"
mRunOnce: [SpybotDeletingC4660] cmd.exe /c del "c:\windows\system32\jeyomadi.dll_old"
mRunOnce: [SpybotSnD] "c:\program files\spybot - search & destroy\SpybotSD.exe" /autocheck
uExplorerRun: [{E8FC98E9-067E-1033-0317-061201050001}] "c:\program files\common files\{e8fc98e9-067e-1033-0317-061201050001}\Update.exe" mc-110-12-0000272
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - c:\program files\bodog poker\BPGame.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_02\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
Trusted Zone: musicmatch.com\online
DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.dell.com/systemprofiler/SysPro.CAB
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.3.cab
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {C26027F5-C7EF-4CC1-9637-B514BCF8BF4E} - hxxp://www.arcadetown.com/swf/scorchanisland/saionline.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} - hxxp://a532.g.akamai.net/f/532/6712/5m/virtools.download.akamai.com/6712/player/install/installer.exe
DPF: {DA80E089-4648-43D5-93B4-7F37917084E6} - hxxp://www.candystand.com/assets/activex/virtools/CacheManager.CAB
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: awvtq - c:\windows\system32\awvtq.dll
Notify: gebyy - c:\windows\system32\gebyy.dll
AppInit_DLLs: c:\windows\system32\jirohowu.dll wpkhow.dll c:\windows\system32\fakubija.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SSODL: SSODL - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\fakubija.dll
STS: STS: {ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} - c:\windows\system32\fakubija.dll
LSA: Notification Packages = scecli c:\windows\system32\jirohowu.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\derek\applic~1\mozilla\firefox\profiles\oqw4sobs.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - component: c:\program files\avg\avg8\toolbarff\components\vmAVGConnector.dll
FF - plugin: c:\documents and settings\derek\application data\mozilla\firefox\profiles\oqw4sobs.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp07076007.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npclntax_ZangoSA.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

============= SERVICES / DRIVERS ===============

R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [2009-3-17 12552]
R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-3-17 114768]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-3-17 325640]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-3-17 27656]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-3-17 107912]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-3-17 20560]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2009-3-17 138680]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-3-17 298264]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2009-3-17 254040]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2009-3-17 352920]

=============== Created Last 30 ================

2009-03-18 00:50 1,742,200 ---sh--- c:\windows\system32\agiretid.ini
2009-03-18 00:50 122,880 a--sh--- c:\windows\system32\wpkhow.dll
2009-03-17 23:38 <DIR> --d----- c:\program files\TeaTimer (Spybot - Search & Destroy)
2009-03-17 23:38 <DIR> --d----- c:\program files\Misc. Support Library (Spybot - Search & Destroy)
2009-03-17 23:38 <DIR> --d----- c:\program files\SDHelper (Spybot - Search & Destroy)
2009-03-17 23:38 <DIR> --d----- c:\program files\File Scanner Library (Spybot - Search & Destroy)
2009-03-17 20:03 10,520 a------- c:\windows\system32\avgrsstx.dll
2009-03-17 20:03 12,552 a------- c:\windows\system32\drivers\avgrkx86.sys
2009-03-17 20:03 107,912 a------- c:\windows\system32\drivers\avgtdix.sys
2009-03-17 20:03 325,640 a------- c:\windows\system32\drivers\avgldx86.sys
2009-03-17 20:03 <DIR> --d----- c:\windows\system32\drivers\Avg
2009-03-17 20:02 <DIR> --d----- c:\docume~1\derek\applic~1\AVGTOOLBAR
2009-03-17 20:02 <DIR> --d----- c:\program files\AVG
2009-03-17 20:02 <DIR> --d----- c:\docume~1\alluse~1\applic~1\avg8
2009-03-17 11:49 123,392 a--sh--- c:\windows\system32\juuqeq.dll
2009-03-16 23:48 121 ---sh--- c:\windows\system32\uwigaruz.ini
2009-03-16 23:48 122,880 a--sh--- c:\windows\system32\nfpvoh.dll

==================== Find3M ====================

2009-03-18 00:50 81,408 a--sh--- c:\windows\system32\diteriga.dll
2009-03-18 00:50 122,880 a--sh--- c:\windows\system32\ruvoyenu.dll
2009-03-18 00:50 86,016 a--sh--- c:\windows\system32\fakubija.dll
2009-03-17 11:49 123,392 a--sh--- c:\windows\system32\lapanuga.dll
2009-03-17 09:27 11,289 a------- c:\windows\system32\nvModes.dat
2009-03-16 23:48 86,016 a--sh--- c:\windows\system32\kemuzike.dll
2009-03-16 23:48 122,880 a--sh--- c:\windows\system32\fayawidu.dll
2009-02-09 06:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-09 06:13 1,846,784 -------- c:\windows\system32\dllcache\win32k.sys
2009-01-16 22:35 3,594,752 -------- c:\windows\system32\dllcache\mshtml.dll
2009-01-14 17:11 88,923 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2008-12-19 04:10 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
2008-12-19 04:10 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2008-12-19 00:25 634,024 -------- c:\windows\system32\dllcache\iexplore.exe
2008-12-19 00:23 161,792 -------- c:\windows\system32\dllcache\ieakui.dll
2008-04-08 12:50 56 ---shr-- c:\windows\system32\6A4B86170B.sys
0000-00-00 00:00 48,640 a--sh--- c:\windows\system32\bamukitu.dll
0000-00-00 00:00 48,640 a--sh--- c:\windows\system32\bipikozu.dll
0000-00-00 00:00 48,640 a--sh--- c:\windows\system32\jirohowu.dll
2006-08-01 10:23 411,062 a--sh--- c:\windows\system32\qtvwa.bak1
2006-08-02 19:45 265,412 a--sh--- c:\windows\system32\qtvwa.bak2
0000-00-00 00:00 62,464 a--sh--- c:\windows\system32\woyobopo.dll
2006-08-24 10:32 922,523 ---sh--- c:\windows\system32\yybeg.bak1
2006-08-02 21:06 43 a--sh--- c:\windows\temp\removalfile.bat

============= FINISH: 12:28:40.50 ===============

Attached Files



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#2 extremeboy

extremeboy

  • Malware Response Team
  • 12,975 posts
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  • Gender:Male
  • Local time:05:53 AM

Posted 28 March 2009 - 02:36 PM

Hello.

There's a lot of vundos on your machine.

You have 2 Anti-virus Programs installed. This is not recommeneded as it can cause system failure and crashes but also fasle-positives between them. I suggest you remove either AVG or Avast from add/remove.

Make sure you disable Spybot's Tea-Timer and any other real-time protection (your AV) you have enabled before running the tool below.

Install Recovery Console and Run ComboFix

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2
Link 3
  • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
  • Close any open windows, including this one.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • If you did not have it installed, you will see the prompt below. Choose YES.
  • Posted Image
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Note:The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you
should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    Posted Image
  • Click on Yes, to continue scanning for malware.
  • When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).
Leave your computer alone while ComboFix is running.
ComboFix will restart your computer if malware is found; allow it to do so.


Note: Please Do NOT mouseclick combofix's window while its running because it may call it to stall.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#3 extremeboy

extremeboy

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Posted 31 March 2009 - 03:28 PM

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 5-7 days the topic will need to be closed.

Thanks for understanding. :thumbup2:

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

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#4 extremeboy

extremeboy

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Posted 02 April 2009 - 02:58 PM

Hello.

Due to Lack of feedback, this topic is now Closed.

If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic in the Hijackthis-Malware Removal forum.

With Regards,
Extremeboy

Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.




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