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LaCie external hard drive


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#1 richshy

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Posted 18 March 2009 - 09:36 AM

Recently I had a problem with Microsoft OneLive Care,after contacting their support,their staff worked on my computer remotly and since that my G drive is not opening and I get request to format it.
I was watching them working on my computer and didn't see them erasing anything.How can I recover the staff on this drive-its very important staff.
Any one can help?

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#2 hamluis

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Posted 18 March 2009 - 09:45 AM

How many partitions on the system?

Have you contacted the persons who worked on your system?

You are having trouble only with the G: partition?

You can go to disk management (Start/Run...type diskmgmt.msc and hit Enter) and see what status (if any) is displayed there for your G: partition. Post the details here, please.

You can also check Event Viewer for errors. You are interested in any error referencing a disk or drive (e.g., Disk 0). If you have any, post those details here.

How To Use Event Viewer - http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/

Louis




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