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Question about Internet Connection

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#1 marynmarty


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Posted 17 March 2009 - 07:52 PM

I have an Internet Question. Yesterday I was able to get on the Internet like usual. Today I click the "e" button and it just sits there. Eventually, it comes back with the page that states "The Page Cannot be found" with the HTTP Error 404 code. I haven't changed anything on the computer and it worked fine yesterday. I still can get on the Network Neighborhood and to my home folder on the server, but the Internet is down. Anyone know the cause or what I could do to fix it? BTW it's my work computer. Any help is greatly appreciated

Edited by marynmarty, 17 March 2009 - 07:54 PM.

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#2 JJ2K


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Posted 18 March 2009 - 10:24 AM

With my limited knowledge i'd probably go through some of these questions:

When you click the E button does it freeze the whole computer before it says the page cannot be found, or is it just trying to load the page?

Are there other computers connecting to the same network fine? Can other programs connect to the Internet fine if you have any? This will help distinguish if it's a connection problem.

Have you tried browsing the web using a different browser, e.g Firefox. This will help distinguish if it's a browser specific problem.

And obviously if you have any anti malware tools do a scan to check that this isn't the cause of the problem.

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