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FileFix Professional 2009


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#1 tom5683

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Posted 17 March 2009 - 07:21 PM

Last week I was infected with some sort of nasty virus / malware / or browswer hijack. After running many rounds of Malware Bytes, Supert Anti-Spyware, and Adaware, I was able to get rid of all known infections. However, one thing that has been consistent and I that I have been unable to get rid of, is a notification that pops up on my system tray showing saying that my Office, picture and music files have been corrupted. If you click on the pop up system tray it takes you to a website www.filefixpro.com and wants you to download FileFix Professional 2009 and register the program for $80 to fix the files. It has actually corrupted all my word, excel, powerpoint, jpg, and pdf files. This infection has also corrupts anything that comes in as an e-mail attachment. I am assuming that this infection has applied some sort on encryption on my files and that their program will un-encrypt them. I have been searching the web all week and have only found a handful of other users on another forum with this issue. Anybody, please help, I would love to get all my files back!

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#2 garmanma

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Posted 18 March 2009 - 07:19 PM

Download Process Explorer and Autoruns
http://technet.microsoft.com/en-us/sysinte...s/bb896653.aspx
http://technet.microsoft.com/en-us/sysinte...s/bb963902.aspx
Open each and see if you can find filefix.exe and disable what you find
Then update Malwarebytes and run a full scan
Post back with the results

Update: tutorial just added for Filefix
Unfortunately, It will not fix any files already encrypted by Filefix
http://www.bleepingcomputer.com/forums/top...ml#entry1184170

Edited by garmanma, 19 March 2009 - 06:02 PM.

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