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Win32Rootkit.TDSS infection


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6 replies to this topic

#1 ledchemiker

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Posted 16 March 2009 - 07:07 PM

I'm helping a friend clean her computer of what seems to be a spyware infection. I've installed Ad-Aware, scanned and had the Win32Rootkit.TDSS turn up. I tried booting into safe mode to try to run scans there, but it didn't help. I then downloaded and installed Malwarebytes, and scanned in safe mode. That found Vundo, some Trojans, and a downloader, I then restarted, and ran an Ad-Aware scan in 'regular' mode, and the rootkit turned up again. I booted into safe mode again, but Malwarebytes didn't start that time, and I scanned with AVG instead. It came up empty, but when I booted back into regular mode, Ad-Aware picked up the rootkit again. I ran DDS in safe mode, if that affects anything. I've also have a Hijack This log from safe mode, and I can post that if needed. I'll be returning to the computer on Friday, any help is appreciated.

Thanks


DDS (Ver_09-03-16.01) - NTFSx86 NETWORK
Run by Administrator at 18:52:18.79 on Mon 03/16/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.958.663 [GMT -7:00]

AV: AVG 7.5.557 *On-access scanning enabled* (Updated)
FW: Norton Internet Worm Protection *disabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=presario&pf=desktop
uInternet Connection Wizard,ShellNext = hxxp://www.fulldotfind.com/pubac/ac.php?aid=100&sid=v300
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: hpWebHelper Class: {aaae832a-5fff-4661-9c8f-369692d1dcb9} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\plugin\WebHelper.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.0.926.3450\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [AlwaysReady Power Message APP] ARPWRMSG.EXE
mRun: [DISCover] c:\program files\disc\DISCover.exe
mRun: [DiscUpdateManager] c:\program files\disc\DiscUpdateMgr.exe
mRun: [DMAScheduler] c:\program files\sonic\digitalmedia plus\digitalmedia archive\DMAScheduler.exe
mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE
mRun: [<NO NAME>]
mRun: [PCDrProfiler]
mRun: [HPBootOp] "c:\program files\hewlett-packard\hp boot optimizer\HPBootOp.exe" /run
mRun: [HP Software Update] c:\program files\hp\hp software update\HPwuSchd2.exe
mRun: [AVG7_CC] c:\progra~1\grisoft\avgfre~1\avgcc.exe /STARTUP
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [BJCFD] c:\program files\broadjump\client foundation\CFD.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [KBD] c:\hp\kbd\KBD.EXE
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
dRun: [AVG7_Run] c:\progra~1\grisoft\avgfre~1\avgw.exe /RUNONCE
dRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodaks~1.lnk - c:\program files\kodak\kodak software updater\7288971\program\Kodak Software Updater.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: &Google Search - c:\program files\google\GoogleToolbar1.dll/cmsearch.html
IE: &Translate English Word - c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
IE: Backward Links - c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\google\GoogleToolbar1.dll/cmcache.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: Similar Pages - c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate Page into English - c:\program files\google\GoogleToolbar1.dll/cmtrans.html
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_05\bin\npjpi150_05.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
Trusted Zone: trymedia.com
DPF: Microsoft XML Parser for Java - file:///C:/WINDOWS/Java/classes/xmldso.cab
DPF: {0C92900E-4D5A-4F04-ACC9-729E1767BBAE} - hxxp://woodmansdigitalphoto.lifepics.com/net/Uploader/LPUploader45.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\bk5yxj37.default\
FF - plugin: c:\program files\java\jre1.5.0_05\bin\NPJava11.dll
FF - plugin: c:\program files\java\jre1.5.0_05\bin\NPJava12.dll
FF - plugin: c:\program files\java\jre1.5.0_05\bin\NPJava13.dll
FF - plugin: c:\program files\java\jre1.5.0_05\bin\NPJava14.dll
FF - plugin: c:\program files\java\jre1.5.0_05\bin\NPJava32.dll
FF - plugin: c:\program files\java\jre1.5.0_05\bin\NPJPI150_05.dll
FF - plugin: c:\program files\java\jre1.5.0_05\bin\NPOJI610.dll

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-3-16 64160]
R1 AvgClean;AVG7 Clean Driver;c:\windows\system32\drivers\avgclean.sys [2007-1-20 10760]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-9 951632]
S1 Avg7Core;AVG7 Kernel;c:\windows\system32\drivers\avg7core.sys [2006-9-4 821856]
S1 Avg7RsW;AVG7 Wrap Driver;c:\windows\system32\drivers\avg7rsw.sys [2006-9-4 4224]
S1 Avg7RsXP;AVG7 Resident Driver XP;c:\windows\system32\drivers\avg7rsxp.sys [2006-9-4 27776]
S2 Avg7Alrt;AVG7 Alert Manager Server;c:\progra~1\grisoft\avgfre~1\avgamsvr.exe [2006-9-4 418816]
S2 Avg7UpdSvc;AVG7 Update Service;c:\progra~1\grisoft\avgfre~1\avgupsvc.exe [2006-9-4 49664]
S2 AVGEMS;AVG E-mail Scanner;c:\progra~1\grisoft\avgfre~1\avgemc.exe [2006-9-4 406528]
S2 AvgTdi;AVG Network Redirector;c:\windows\system32\drivers\avgtdi.sys [2006-9-4 4960]
S2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]

=============== Created Last 30 ================

2009-03-16 18:47 <DIR> --d----- c:\program files\Trend Micro
2009-03-16 18:42 12,160 a------- c:\windows\system32\drivers\mouhid.sys
2009-03-16 18:42 12,160 a------- c:\windows\system32\dllcache\mouhid.sys
2009-03-16 18:42 21,504 a------- c:\windows\system32\hidserv.dll
2009-03-16 18:42 21,504 a------- c:\windows\system32\dllcache\hidserv.dll
2009-03-16 18:42 9,600 a------- c:\windows\system32\drivers\hidusb.sys
2009-03-16 18:42 9,600 a------- c:\windows\system32\dllcache\hidusb.sys
2009-03-16 17:35 <DIR> --d----- C:\VundoFix Backups
2009-03-16 16:48 <DIR> --d----- c:\docume~1\admini~1\applic~1\Malwarebytes
2009-03-16 16:48 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-03-16 16:48 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-03-16 16:48 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-03-16 16:48 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-03-16 16:46 <DIR> --d----- c:\docume~1\admini~1\applic~1\Windows Search
2009-03-16 16:33 <DIR> --d----- c:\docume~1\admini~1\applic~1\AVG7
2009-03-16 12:37 15,688 a------- c:\windows\system32\lsdelete.exe
2009-03-16 12:17 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-03-16 12:12 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-03-16 12:12 <DIR> --d----- c:\program files\Lavasoft
2009-03-16 12:09 <DIR> --d----- c:\program files\CCleaner

==================== Find3M ====================

2009-03-16 13:24 2,678 a------- c:\windows\java\packages\data\WQ437L71.DAT
2009-03-16 13:24 2,678 a------- c:\windows\java\packages\data\P3XBJFVB.DAT
2009-03-16 13:24 2,678 a------- c:\windows\java\packages\data\TF53VJHN.DAT
2009-03-16 13:24 2,678 a------- c:\windows\java\packages\data\J57DBDVT.DAT
2009-03-16 13:24 2,678 a------- c:\windows\java\packages\data\7L3DBZ5V.DAT
2009-03-10 16:23 94,208 a------- c:\windows\DUMP6784.tmp
2009-02-09 03:19 1,846,272 a------- c:\windows\system32\win32k.sys
2009-02-09 03:19 1,846,272 -------- c:\windows\system32\dllcache\win32k.sys
2009-01-16 22:35 3,594,752 a------- c:\windows\system32\dllcache\mshtml.dll
2008-12-19 02:10 70,656 a------- c:\windows\system32\dllcache\ie4uinit.exe
2008-12-19 02:10 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2008-12-18 22:25 634,024 a------- c:\windows\system32\dllcache\iexplore.exe
2008-12-18 22:23 161,792 a------- c:\windows\system32\dllcache\ieakui.dll
2006-07-17 16:25 22 a--sh--- c:\windows\sminst\HPCD.sys

============= FINISH: 18:53:22.25 ===============

Attached Files



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#2 extremeboy

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Posted 20 March 2009 - 07:32 PM

Hello.

TDSSserv is a nasty rootkit like any other rootkits. Let me know if you decide to format or not. If not, we will continue next post.

Posted ImageRootkit Threat

Unfortunatly One or more of the identified infections is a Rootkit/backdoor trojan.

IMPORTANT NOTE: Rootkits and backdoor Trojans are very dangerous because they use advanced techniques (backdoors) as a means of accessing a computer system that bypasses security mechanisms and steal sensitive information which they send back to the hacker. Many rootkits can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. Remote attackers use backdoor Trojans and rootkits as part of an exploit to gain unauthorized access to a computer and take control of it without your knowledge.

If your computer was used for online banking, has credit card information or other sensitive data on it, you should immediately disconnect from the Internet until your system is cleaned. All passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised. You should change each password by using a different computer and not the infected one. If not, an attacker may get the new passwords and transaction information. If using a router, you need to reset it with a strong logon/password so the malware cannot gain control before connect again. Banking and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

Although the rootkit has been identified and may be removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume that because this malware has been removed the computer is now secure. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired. The malware may leave so many remnants behind that security tools cannot find them. Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read:Should you decide not to follow that advice, we will do our best to help clean the computer of any infections but we cannot guarantee it to be trustworthy or that the removal will be successful. Tell me what you want to do.

With Regards,
Extremeboy
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#3 ledchemiker

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Posted 21 March 2009 - 06:27 PM

I managed to run ComboFix in safemode, and that seemed to clean TDSS out. I booted back into regular mode, and scanned with malwarebytes and Ad-aware, and they picked up more spyware. I rebooted and scanned with malwarebytes and Ad-aware again, and then rebooted and scanned with combofix too. All three scans came up empty (except for some cookies). I rebooted once more, updated the anti-virus (AVG Free) and did a full scan with that. That also came up with nothing.

I know it won't ever be completely trustworthy, but I think I managed to get her a stable system. I'll give her a call and talk to her about getting ready to reformat, but I won't be around to help her with that for a while.

#4 extremeboy

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Posted 21 March 2009 - 06:30 PM

Hello.

That's fine. Below are some prevention tips for her in this case. Let me know if there is anything else you want to ask before the topic gets closed.

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Increase System Performance

You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve preformance.
If that does not work, you can try the steps mentioned in Slow Computer/browser? Check Here First; It May Not Be Malware.

Install an AntiVirus Software

It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

See this link for a listing of some online & their stand-alone antivirus programs:
Virus, Spyware, and Malware Protection and Removal Resources

Some Free Anti-Virus software I recommend are: Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

Install a Firewall

I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

For a tutorial on Firewalls and a listing of some available ones see the link below:
Understanding and Using Firewalls

Some Firewall programs I recommend to others are:
Update your Firewall Program - It is imperitive that you update your Firewall at least once a week (Even more if you wish). If you do not update your firewall then it will not be able to catch any of the new variants that may come out.

Preventing Infections in the Future

Please also have a look at the following links, giving some advice and Tips to protect yourself against malware and reduce the potential for re-infection:
  • Avoid gaming sites, underground web pages, pirated software sites, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users.
Disable Autorun on Flash-Drive/Removable Drives

When is AUTORUN.INF really an AUTORUN.INF?

USB worms work by creating a file called AUTORUN.INF on the root of USB drives. These INF files then use Autorun or Autoplay (not the same thing!) to execute themselves either when the stick is inserted, or more commonly, when the user double-clicks on the USB drive icon from My Computer (Windows Explorer)...


Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. Read USB-Based Malware Attacks and Please disable Autorun asap!.

If using Windows Vista, please refer to:
"Disable AutoPlay in Windows Vista"
"Preventing AutoPlay with Local Group Policy Editor or AutoPlay options panel"

Note: When Autorun is disabled, double-clicking a drive which has autorun.inf in its root directory may still activate Autorun so be careful.

Vist the WindowsUpdate Site Regularly

I recommend you regularly visit the Windows Update Site!
  • Lots of Hacking/Trojans use the methods found (plugged by the updates) that have not been stopped by people not updating.
  • Update ALL Critical updates and any other Windows updates for services/programs that you use.
  • If you wish to turn on automatic updates then you will find here is a nice little article about turning on automatic updates.
  • Note that it will download them for you, but you still have to actually click install.
Update Non-Microsoft Programs

It is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.

Update all programs regularly - Make sure you update all the programs you have installed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.
Finally, and definitely the MOST IMPORTANT step, click on the following tutorial and follow each step listed there:

Simple and easy ways to keep your computer safe and secure on the Internet


Glad I was able to help and thank you for choosing Bleeping Computer as you malware removal source.
Don't forget to tell your friends about us and Good luck :thumbup2:


If you have no more questions, comments or problems please tell us, so we can close off the topic.

Thanks :)

With Regards,
Extremeboy

Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#5 ledchemiker

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Posted 22 March 2009 - 11:01 AM

Thanks for all your help, I don't have any more questions.

#6 extremeboy

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Posted 22 March 2009 - 05:20 PM

You're welcome.

I will close thist topic now. Happy surfing and good luck next time!

With Regards,
Extremeboy
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#7 extremeboy

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Posted 22 March 2009 - 05:23 PM

Hello.

Since the problem appears to be resolved, this topic is now Closed. Glad I could help :thumbup2:
If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.

This applies only to the original topic starter.

Everyone else please start a new topic in the Hijackthis-Malware Removal Forum.

With Regards,
Extremeboy

Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.




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