I purchesed the Office 2007, part No. x13-51177-03,and followed the directions. Well, when the download completed, I was directed to call the 866-452-4755, and that man directed me to 800-936-5700...thats when Kaspersky bleeped, said that he detected a malicious web site, and then when the man "told me" he was on my computer, without my permission, #%$^@&*^%. and I was beyond %^&$#*(. So, now I have a bug, and seversl other problems, and I feel that should any other problems arise with ANY technical problems, Microsoft should pay for the repairs, yah thats what I said, NEVER HAPPEN right ? Well, you and they can be assured...I will do way beyond my very best to avoid calling them until the next ice age!!!