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Transfering my external hardware data


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#1 kamador451

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Posted 16 March 2009 - 03:14 PM

My external hardware is defective and my computer and any computer is unable to access the information inside my external harddrive. I received a new one with my warranty but I want to transfer all my information from my defective one to the new one.

I was wondering how I'm able to do that? One person said to use the "Ca backup and Migration software" to transfer it. Will it work? And how does it do it?Do I like need a USB connecting the 2 harddrive? And can it work if my computer can't recognize my defective drive?

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#2 dpunisher

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Posted 16 March 2009 - 04:07 PM

And can it work if my computer can't recognize my defective drive?


No.

Options: Remove the old hard drive from it's enclosure, install it in your present system and see if it is recognized, or get another compatable enclosure, or USB-IDE/SATA adapter and see if it is recognized. If the drive isn't recognized, data retrieval software is useless. Best case, your enclosure hardware is shot but the hard drive itself is still functional.

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