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Windows Live Messenger


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#1 Sherry Lynn

Sherry Lynn

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Posted 16 March 2009 - 08:58 AM

Good Morning,, I sure hope that you can help me with this,, I have used Windows Live Messenger for about 2 years now. It helps me stay in touch with friends that are in other cities. Two weeks ago, I started receiving notifications that a friend was online, then the conversation box came on with a web site, and also started that my friend was off line.. the post was that she had posted pictures for me to see. I tried it,, no pictures, just a quiz that required my cell #.. while beening one of the few who does not own a cell phone .. that was it for me.. so never did get to the site, thank goodness. She never sent it to me anyway.. Then my other friends started receiving the same thing from me. I never sent it to them.. Now, they keep popping up all the time.. as I have sat here, typing, I have received three more,, and they are getting very insistent and more porn related. As I am certainly not interested in any of that, I have been just deleting them.. How did they start and How can I please get rid of them.

Thank you for your help..
Sherry Lynn

(Moderator edit: moved post to more appropriate forum. jgw)

Edited by jgweed, 16 March 2009 - 10:33 AM.


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#2 boopme

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Posted 16 March 2009 - 05:01 PM

Hello Sherry Lynn and welcome. i am going on the notion you have XP installed.
Please download MsnCleaner.zip and save to you Desktop. (in addition to removing infected files, it will remove certain restrictions on your system often disabled by malware.)

Extract (unzip) the file to your desktop. (click HERE if your not sure how to do this) but DO NOT use it yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click MsnCleaner.exe to run the tool.
Click the "Analyze" button.
A report will be created after the scan and will be saved to C:\MsnCleaner.txt.
If it finds an infection, click the "Deleted" button.
Reboot normally and post the contents of MsnCleaner.txt in your next reply.


Follow with SDFix:
Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.
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