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HJT Log


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#1 mef54

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Posted 10 June 2005 - 08:40 AM

Hi Experts.
I have/had (don't really know yet) the topic infections. I followed the instructions explicitly in the bleepingcomputer.com/tutorials/tutorial85.html document. Please take a look at my HJT log and let me know how it looks and if I have to do further work.
I'm running Windows 2000 SP4.
Thanks very much for your help.

HJT log follows.


Logfile of HijackThis v1.99.1
Scan saved at 9:30:46 AM, on 6/10/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
D:\WINNT\System32\smss.exe
D:\WINNT\system32\winlogon.exe
D:\WINNT\system32\services.exe
D:\WINNT\system32\lsass.exe
D:\WINNT\system32\svchost.exe
D:\WINNT\system32\spoolsv.exe
D:\WINNT\System32\svchost.exe
D:\Program Files\CA\eTrust\Antivirus\InoRpc.exe
D:\Program Files\CA\eTrust\Antivirus\InoRT.exe
D:\Program Files\CA\eTrust\Antivirus\InoTask.exe
D:\WINNT\LogWatNT.exe
D:\WINNT\system32\regsvc.exe
D:\WINNT\system32\MSTask.exe
D:\WINNT\System32\WBEM\WinMgmt.exe
D:\WINNT\system32\svchost.exe
D:\WINNT\Explorer.EXE
D:\WINNT\SYSTEM32\3cmlink.exe
D:\WINNT\SYSTEM32\3cshtdwn.exe
D:\Program Files\CA\eTrust\Antivirus\realmon.exe
D:\WINNT\system32\mslaugh.exe
D:\WINNT\system32\wuamgrd.exe
D:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
D:\WINNT\SYSTEM32\3cmlink.exe
D:\Program Files\AT&T Worldnet Accelerator\PropelAC.exe
D:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.csc.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.csc.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
O4 - HKLM\..\Run: [3c1807pd] D:\WINNT\SYSTEM32\3cmlink.exe RunServices \Device\3cpipe-3c1807pd
O4 - HKLM\..\Run: [Propel Accelerator] "D:\Program Files\AT&T Worldnet Accelerator\trayctl.exe" /STARTUPLAUNCH
O4 - HKLM\..\Run: [Microsoft Update] wuamgrd.exe
O4 - HKLM\..\Run: [Realtime Monitor] "D:\Program Files\CA\eTrust\Antivirus\realmon.exe"
O4 - HKLM\..\Run: [Windows Automation] mslaugh.exe
O4 - HKLM\..\Run: [d3fj32.exe] D:\WINNT\d3fj32.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\RunServices: [Microsoft Update] wuamgrd.exe
O4 - HKCU\..\Run: [Microsoft Update] wuamgrd.exe
O4 - HKCU\..\Run: [SpySweeper] D:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Refresh Pa&ge with Full Quality - D:\Program Files\AT&T Worldnet Accelerator\pac-page.html
O8 - Extra context menu item: Refresh Pi&cture with Full Quality - D:\Program Files\AT&T Worldnet Accelerator\pac-image.html
O9 - Extra button: Microsoft AntiSpyware helper - {0AC55AF2-A31A-4B6C-A19D-65DC7A7BF429} - D:\WINNT\system32\wldr.dll (file missing)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {0AC55AF2-A31A-4B6C-A19D-65DC7A7BF429} - D:\WINNT\system32\wldr.dll (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - D:\Program Files\AIM\aim.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - D:\WINNT\System32\dmadmin.exe
O23 - Service: eTrust Antivirus RPC Server (InoRPC) - Computer Associates International, Inc. - D:\Program Files\CA\eTrust\Antivirus\InoRpc.exe
O23 - Service: eTrust Antivirus Realtime Server (InoRT) - Computer Associates International, Inc. - D:\Program Files\CA\eTrust\Antivirus\InoRT.exe
O23 - Service: eTrust Antivirus Job Server (InoTask) - Computer Associates International, Inc. - D:\Program Files\CA\eTrust\Antivirus\InoTask.exe
O23 - Service: Event Log Watch (LogWatch) - Unknown owner - D:\WINNT\LogWatNT.exe



Have a great day....Mark

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m

#2 OldTimer

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Posted 11 June 2005 - 12:36 AM

Hello Mark and welcome to the BC forums. After reviewing your log I see a few items that require our attention. Please print these directions and then proceed with the following steps in order.

Step #1

Download CCleaner and install it but do not run it yet.

Step #2

Start in Safe Mode Using the F8 method:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
Step #3

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:O4 - HKLM\..\Run: [Microsoft Update] wuamgrd.exe
O4 - HKLM\..\Run: [Windows Automation] mslaugh.exe
O4 - HKLM\..\Run: [d3fj32.exe] D:\WINNT\d3fj32.exe
O4 - HKLM\..\RunServices: [Microsoft Update] wuamgrd.exe
O4 - HKCU\..\Run: [Microsoft Update] wuamgrd.exe
O9 - Extra button: Microsoft AntiSpyware helper - {0AC55AF2-A31A-4B6C-A19D-65DC7A7BF429} - D:\WINNT\system32\wldr.dll (file missing)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {0AC55AF2-A31A-4B6C-A19D-65DC7A7BF429} - D:\WINNT\system32\wldr.dll (file missing)

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #4

We need to make sure all hidden files are showing so please:
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide file extensions for known types option.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Find the following files/folders and delete them (don't worry if they are already gone):D:\WINNT\system32\wuamgrd.exe
D:\WINNT\system32\mslaugh.exe
D:\WINNT\d3fj32.exe
D:\WINNT\system32\wldr.dll

Step #5

Start CCleaner and click on the Run Cleaner button in the lower right-hand corner. When it is finished close CCleaner.

Step #6

Reboot normally and run at least 2 of the following on-line virus scans:Trend Micro Housecall
BitDefender On-Line Virus Scan
Panda ActiveScan
eTrust Antivirus Web Scanner
Make sure that you choose "fix" or "clean".

Step #7

AdAware SE v1.06

Download, install, update, configure and run a scan with Ad-aware SE v1.06:
  • Download and Install AdAware SE Personal, keeping the default options. However, some of the settings will need to be changed before your first scan.
  • Close ALL windows except Ad-Aware SE.
  • Click on the‘world’ icon at the top right of the Ad-Aware SE window and let AdAware SE update the reference list for the adware and malware.
  • Once the update is finished click on the ‘Gear’ icon (second from the left at the top of the window) to access the preferences/settings window:
    • In the ‘General’ window make sure the following are selected in green:
      • Under Safety:
        • Automatically save log-file
      • Automatically quarantine objects prior to removal
      • Safe Mode (always request confirmation)
    • Under Definitions:
      • Prompt to update outdated definitions - set the number of days
  • Click on the ‘Scanning’ button on the left and select in green:
    • Under Driver, Folders & Files:
      • Scan Within Archives
    • Under Select drives & folders to scan:
      • choose all hard drives
    • Under Memory & Registry: all green
      • Scan Active Processes
      • Scan Registry
      • Deep Scan Registry
      • Scan my IE favorites for banned URL’s
      • Scan my Hosts file
  • Click on the ‘Advanced’ button on the left and select in green:
    • Under Shell Integration:
      • Move deleted files to recycle bin
    • Under Logfile Detail Level: all green
      • include addtional object information
      • DESELECT - include negligible objects information
      • include environment information
    • Under Alternate Data Streams:
      • Don't log streams smaller than 0 bytes
      • Don't log ADS with the following names: CA_INOCULATEIT
  • Click the ‘Tweak’ button and select in green:
    • Under ‘Scanning Engine’:
      • Unload recognized processes during scanning
      • Scan registry for all users instead of current user only
    • Under ‘Cleaning Engine’:
      • Let Windows remove files in use at next reboot
    • Under Log Files:
      • Include basic Ad-aware SE settings in logfile
      • Include additional Ad-aware SE settings in logfile
      • Please do not check: Include Module list in logfile
  • Click on ‘Proceed’ to save the settings.
  • Click ‘Start’
  • Choose 'Perform Full System Scan'
  • DESELECT "Search for negligible risk entries", as negligible risk entries (MRU's) are not considered to be a threat.
  • Click ‘Next’ and Ad-Aware SE will scan your hard drive(s) with the options you have selected and clean automatically.
  • If Ad-Aware SE finds bad entries, you will receive a list of what it found in the window
  • Right-click on the list and choose Select All
  • Click the Next button to finish removing the items that were found
  • When finished, REBOOT to complete the removal of what Ad-Aware SE found
Step #8

OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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#3 mef54

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Posted 12 June 2005 - 11:32 AM

Hi OT. Thank you for your help.
I performed the steps you outlined. The only problem I had was bitdefender's scan hung in the middle. It was finding and deleting infections however. I will try running it again later.

Here is my latest HJT log.

Logfile of HijackThis v1.99.1
Scan saved at 12:25:53 PM, on 6/12/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
D:\WINNT\System32\smss.exe
D:\WINNT\system32\winlogon.exe
D:\WINNT\system32\services.exe
D:\WINNT\system32\lsass.exe
D:\WINNT\system32\svchost.exe
D:\WINNT\system32\spoolsv.exe
D:\WINNT\System32\svchost.exe
D:\Program Files\CA\eTrust\Antivirus\InoRpc.exe
D:\Program Files\CA\eTrust\Antivirus\InoRT.exe
D:\Program Files\CA\eTrust\Antivirus\InoTask.exe
D:\WINNT\LogWatNT.exe
D:\WINNT\system32\regsvc.exe
D:\WINNT\system32\MSTask.exe
D:\WINNT\System32\WBEM\WinMgmt.exe
D:\WINNT\system32\svchost.exe
D:\WINNT\Explorer.exe
D:\WINNT\SYSTEM32\3cmlink.exe
D:\Program Files\CA\eTrust\Antivirus\realmon.exe
D:\WINNT\SYSTEM32\3cshtdwn.exe
D:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
D:\WINNT\system32\sysmrk.exe
D:\WINNT\SYSTEM32\3cmlink.exe
D:\Program Files\AT&T Worldnet Accelerator\PropelAC.exe
D:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.csc.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.csc.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
F2 - REG:system.ini: Shell=Explorer.exe mcafee32.exe
O4 - HKLM\..\Run: [3c1807pd] D:\WINNT\SYSTEM32\3cmlink.exe RunServices \Device\3cpipe-3c1807pd
O4 - HKLM\..\Run: [Propel Accelerator] "D:\Program Files\AT&T Worldnet Accelerator\trayctl.exe" /STARTUPLAUNCH
O4 - HKLM\..\Run: [Realtime Monitor] "D:\Program Files\CA\eTrust\Antivirus\realmon.exe"
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [sys mrk32] sysmrk.exe
O4 - HKLM\..\RunServices: [sys mrk32] sysmrk.exe
O4 - HKCU\..\Run: [SpySweeper] D:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - HKCU\..\Run: [sys mrk32] sysmrk.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Refresh Pa&ge with Full Quality - D:\Program Files\AT&T Worldnet Accelerator\pac-page.html
O8 - Extra context menu item: Refresh Pi&cture with Full Quality - D:\Program Files\AT&T Worldnet Accelerator\pac-image.html
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - D:\Program Files\AIM\aim.exe
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - D:\WINNT\System32\dmadmin.exe
O23 - Service: eTrust Antivirus RPC Server (InoRPC) - Computer Associates International, Inc. - D:\Program Files\CA\eTrust\Antivirus\InoRpc.exe
O23 - Service: eTrust Antivirus Realtime Server (InoRT) - Computer Associates International, Inc. - D:\Program Files\CA\eTrust\Antivirus\InoRT.exe
O23 - Service: eTrust Antivirus Job Server (InoTask) - Computer Associates International, Inc. - D:\Program Files\CA\eTrust\Antivirus\InoTask.exe
O23 - Service: Event Log Watch (LogWatch) - Unknown owner - D:\WINNT\LogWatNT.exe


Thanks again for your time and expertise.

Mark

#4 OldTimer

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Posted 12 June 2005 - 05:26 PM

Hi mef54. That looks better but it seems you have picked up a couple of new items we need to remove. Please print these directions and then proceed with the following steps in order.

Step #1

Start in Safe Mode Using the F8 method:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
Step #2

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:F2 - REG:system.ini: Shell=Explorer.exe mcafee32.exe
O4 - HKLM\..\Run: [sys mrk32] sysmrk.exe
O4 - HKLM\..\RunServices: [sys mrk32] sysmrk.exe
O4 - HKCU\..\Run: [sys mrk32] sysmrk.exe

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #3

We need to make sure all hidden files are showing so please:
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide file extensions for known types option.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Find the following files/folders and delete them (don't worry if they are already gone):D:\WINNT\system32\sysmrk.exe
Now perform a search for these files and delete all instances. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.mcafee32.exe
Step #4

Start CCleaner and click on the Run Cleaner button in the lower right-hand corner. When it is finished close CCleaner.

Step #5

OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#5 mef54

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Posted 13 June 2005 - 05:59 PM

Hi Again OT.
I followed your directions in order. My latest HJT log follows.



Logfile of HijackThis v1.99.1
Scan saved at 6:55:15 PM, on 6/13/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
D:\WINNT\System32\smss.exe
D:\WINNT\system32\winlogon.exe
D:\WINNT\system32\services.exe
D:\WINNT\system32\lsass.exe
D:\WINNT\system32\svchost.exe
D:\WINNT\system32\spoolsv.exe
D:\WINNT\System32\svchost.exe
D:\Program Files\CA\eTrust\Antivirus\InoRpc.exe
D:\Program Files\CA\eTrust\Antivirus\InoRT.exe
D:\Program Files\CA\eTrust\Antivirus\InoTask.exe
D:\WINNT\LogWatNT.exe
D:\WINNT\system32\regsvc.exe
D:\WINNT\system32\MSTask.exe
D:\WINNT\System32\WBEM\WinMgmt.exe
D:\WINNT\system32\svchost.exe
D:\WINNT\Explorer.EXE
D:\WINNT\SYSTEM32\3cmlink.exe
D:\Program Files\CA\eTrust\Antivirus\realmon.exe
D:\WINNT\SYSTEM32\3cshtdwn.exe
D:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
D:\WINNT\SYSTEM32\3cmlink.exe
D:\Program Files\AT&T Worldnet Accelerator\PropelAC.exe
D:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.csc.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.csc.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
O4 - HKLM\..\Run: [3c1807pd] D:\WINNT\SYSTEM32\3cmlink.exe RunServices \Device\3cpipe-3c1807pd
O4 - HKLM\..\Run: [Propel Accelerator] "D:\Program Files\AT&T Worldnet Accelerator\trayctl.exe" /STARTUPLAUNCH
O4 - HKLM\..\Run: [Realtime Monitor] "D:\Program Files\CA\eTrust\Antivirus\realmon.exe"
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKCU\..\Run: [SpySweeper] D:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Refresh Pa&ge with Full Quality - D:\Program Files\AT&T Worldnet Accelerator\pac-page.html
O8 - Extra context menu item: Refresh Pi&cture with Full Quality - D:\Program Files\AT&T Worldnet Accelerator\pac-image.html
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - D:\Program Files\AIM\aim.exe
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - D:\WINNT\System32\dmadmin.exe
O23 - Service: eTrust Antivirus RPC Server (InoRPC) - Computer Associates International, Inc. - D:\Program Files\CA\eTrust\Antivirus\InoRpc.exe
O23 - Service: eTrust Antivirus Realtime Server (InoRT) - Computer Associates International, Inc. - D:\Program Files\CA\eTrust\Antivirus\InoRT.exe
O23 - Service: eTrust Antivirus Job Server (InoTask) - Computer Associates International, Inc. - D:\Program Files\CA\eTrust\Antivirus\InoTask.exe
O23 - Service: Event Log Watch (LogWatch) - Unknown owner - D:\WINNT\LogWatNT.exe
O23 - Service: Mouse Hardware Sync (mousehs) - Unknown owner - D:\WINNT\system32\mousehs.exe (file missing)



Thank you for your attention.

Mark

#6 OldTimer

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Posted 13 June 2005 - 11:02 PM

Hi mef54. That is looking better. We have 1 new infection that we picked up so let's get rid of that.

Now we need to remove a service.

Part 1
  • Click Start>Run, type services.msc into the Open editbox and click the Ok button.
  • Locate the Mouse Hardware Sync service and double-click on it to open the Properties dialog.
  • Click the Stop button.
  • In the Startup type dropdown select Disabled.
  • Click the Apply button and then the Ok button.
  • Close the Services window
Part 2
  • Click Start>Run, type cmd into the Open editbox and click the Ok button.
  • Copy/paste the line below into the Command Prompt window and press the Enter key:
    • sc delete mousehs
  • Close the Command Prompt window
We need to make sure all hidden files are showing so please:
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide file extensions for known types option.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Find the following files/folders and delete them (don't worry if they are already gone):D:\WINNT\system32\mousehs.exe
Note: If you receive any error messages while trying to delete any of the above files/folders then reboot into Safe Mode and try to delete them again. See the instructions below on how to boot into Safe Mode.
  • Restart the computer.
  • As soon as BIOS is loaded begin tapping the F8 key until the Advanced Options menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#7 mef54

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Posted 15 June 2005 - 05:57 AM

Hi OT.
Had an issue with this one. When I went to run "sc delete mousehs",
I got a message in the command window: "'sc' is not recognized as an
internal or external command, operable program or batch file".
I was able to Disable the service and it was not running upon reboot.
At this point I was able to delete the file "mousehs.exe" from the
system32 folder. But the service still exists. Do you know of another way
to delete the service itself?
I do not think it is showing up on this HJT log file.
Please let me know if I need to do more.


Logfile of HijackThis v1.99.1
Scan saved at 8:00:08 PM, on 6/14/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
D:\WINNT\System32\smss.exe
D:\WINNT\system32\winlogon.exe
D:\WINNT\system32\services.exe
D:\WINNT\system32\lsass.exe
D:\WINNT\system32\svchost.exe
D:\WINNT\system32\spoolsv.exe
D:\WINNT\System32\svchost.exe
D:\Program Files\CA\eTrust\Antivirus\InoRpc.exe
D:\Program Files\CA\eTrust\Antivirus\InoRT.exe
D:\Program Files\CA\eTrust\Antivirus\InoTask.exe
D:\WINNT\LogWatNT.exe
D:\WINNT\system32\regsvc.exe
D:\WINNT\system32\MSTask.exe
D:\WINNT\System32\WBEM\WinMgmt.exe
D:\WINNT\system32\svchost.exe
D:\WINNT\Explorer.EXE
D:\WINNT\SYSTEM32\3cmlink.exe
D:\Program Files\CA\eTrust\Antivirus\realmon.exe
D:\WINNT\SYSTEM32\3cshtdwn.exe
D:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
D:\WINNT\SYSTEM32\3cmlink.exe
D:\Program Files\AT&T Worldnet Accelerator\PropelAC.exe
D:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.csc.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.csc.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
O4 - HKLM\..\Run: [3c1807pd] D:\WINNT\SYSTEM32\3cmlink.exe RunServices \Device\3cpipe-3c1807pd
O4 - HKLM\..\Run: [Propel Accelerator] "D:\Program Files\AT&T Worldnet Accelerator\trayctl.exe" /STARTUPLAUNCH
O4 - HKLM\..\Run: [Realtime Monitor] "D:\Program Files\CA\eTrust\Antivirus\realmon.exe"
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKCU\..\Run: [SpySweeper] D:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Refresh Pa&ge with Full Quality - D:\Program Files\AT&T Worldnet Accelerator\pac-page.html
O8 - Extra context menu item: Refresh Pi&cture with Full Quality - D:\Program Files\AT&T Worldnet Accelerator\pac-image.html
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - D:\Program Files\AIM\aim.exe
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - D:\WINNT\System32\dmadmin.exe
O23 - Service: eTrust Antivirus RPC Server (InoRPC) - Computer Associates International, Inc. - D:\Program Files\CA\eTrust\Antivirus\InoRpc.exe
O23 - Service: eTrust Antivirus Realtime Server (InoRT) - Computer Associates International, Inc. - D:\Program Files\CA\eTrust\Antivirus\InoRT.exe
O23 - Service: eTrust Antivirus Job Server (InoTask) - Computer Associates International, Inc. - D:\Program Files\CA\eTrust\Antivirus\InoTask.exe
O23 - Service: Event Log Watch (LogWatch) - Unknown owner - D:\WINNT\LogWatNT.exe


Thank you very much for your assistance.
Mark

#8 OldTimer

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Posted 15 June 2005 - 11:23 AM

Hi mef54. Your log looks clean. Good job! How are things running? Any problems?

We have a couple of last steps to perform and then you're all set.

First, let's reset your hidden/system files and folders. System files are hidden for a reason and we don't want to have them openly available and susceptible to accidental deletion.* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View tab.
* Under the Hidden files and folders heading UNSELECT Show hidden files and folders.
* CHECK the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:
  • SpywareBlaster to help prevent spyware from installing in the first place.
  • SpywareGuard to catch and block spyware before it can execute.
  • IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email.
You should also have a good firewall. Here are 3 free ones available for personal use:and a good antivirus like the one you are currently using. It is critical to have both a firewall and an anti-virus application and to keep them updated.

To keep your operating system up to date visit monthly. And to keep your system clean run these free malware scanners
weekly, and be aware of what emails you open and websites you visit.

To learn more about how to protect yourself while on the internet read this article by Tony Klien: So how did I get infected in the first place?

Have a safe and happy computing day!

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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#9 mef54

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Posted 15 June 2005 - 12:44 PM

Hi OT. This is indeed good news. No problems so far.
I did discover however, that I had to run HJT on every user's
login. (every family member has their own login, along with
the Administrastor's login). At each user login I ran HJT and
had to remove the entries for sysmrk.exe and wuamgrd.exe.
After that was completed, each users HJT log looked like the
one in my previous post. So it does look like each user is now clean.

Last night I also installed SpywareBlaster and SpywareGuard on
all profiles and configured them according to the tutorial published
on this site.
I also love CCleaner. I will have everyone run that before
they shut down the pc for the day.

I took out a 90 day trial subscription to McAfee Firewall and will
install that tonight. Also tonight I will go back in and Hide the
protected OS files as you instructed. And do the Windows Update.

I copied sc.exe from my XP system at work and tested it on a
Win 2000 box to see if it will run correctly. That test was successful.
So I will take that home and put it in my system32 folder and run
it to get rid of that mousehs service as you described above.

I'm hoping that taking all these steps, educating my family on the
Brave New World of security on the internet and constantly staying
on top of security updates, I'll not have to go through this exercise
again any time soon.

OT, you are my HERO for the month of June. No one has
ever risen to that status before.
I thank you for your prompt responses and your knowledge
and helpfullness.

Live Long and Prosper. :thumbsup:

Mark

#10 OldTimer

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Posted 15 June 2005 - 04:35 PM

You're very welcome mef54. I'm glad that we could help.

Before going out and purchasing a firewall I would try one of the free ones I listed. I have used all 3 on various machines and they all do a fantastic job. And the best part is that they are free. I like Sygate the best because it is the most configurable.

Now that your issues have been resolved I will close this topic. If you need it reopened for this same issue then please PM me. If you have any new issues in the future then please start a new topic.

Cheers.

Keep on computing!

OT :thumbsup:
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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