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Malware - maybe - can't sign on


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#1 momgbb

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Posted 15 March 2009 - 04:32 PM

I have some variation of MS Antispyware 2009. I have been working through this forum trying different things. I have it cleaned up some, but the last solution I tried included booting in safe Mode. I selected Administrator as the user and as it was loading the desktop, I decided I should have signed on with the user we usually use (not Administrator), so I did Alt-Ctl-Del and shutdown.

Now, after I select either user, the desktop starts to load - I see the background - but before the icons or anything, it logs off and saves settings and goes back to the screen with the users to select for logon.

Safe mode does the same thing.

I have restarted, shut down more than once with the same results.

Because this problem started on the Safe Mode startup, I'm not sure it has anything to do with the MS Antispyware 2009, but I posted to Windows XP forum and they said to try here..

I hope somebody can help me. I really don't want to reload windows.

Windows XP Pro, SP3
2.5 Ghz, 512 MB ram, 80 gig hard drive

I don't know if it has anything to do with it, but it has a virus that is variations of MS antispyware2009 - removespyware-threats - online-antimalware-scanner - got it cleaned up some, but was still getting boxes/pages popping up - usually not when I first booted up, logged on - before I messed up the sign on process.

Thx, Cynda

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#2 garmanma

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Posted 16 March 2009 - 10:14 PM

I hope somebody can help me. I really don't want to reload windows.

I'm afraid that it might be your best option. You're going to need an original retail XP disk and try a repair install, Which should leave everything intact.
Then after that, you will have to deal with the infection
My main concern is how the infection might affect the repair install
http://www.michaelstevenstech.com/XPrepairinstall.htm

Before the computer was acting up, was System Restore turned on? If so, you can try this:
http://www.bleepingcomputer.com/forums/t/204418/how-to-perform-system-restore-for-unbootable-xp-machines/
http://www.bleepingcomputer.com/forums/t/201611/how-to-burn-an-iso-file/
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#3 momgbb

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Posted 23 March 2009 - 03:54 PM

OK. I repaired windows and am right back where I was - starts to load desktop, but before icons show or start menu, it logs back off. I can't try system restore or anything because I can't get on at all.

Now what?

#4 momgbb

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Posted 23 March 2009 - 04:01 PM

I did get a couple of errors:

Error ocurred loading C:\windows\system32\inetcomm.dll. The file nay not have been installed or it has been corrupted.

and

same error for file C:\Program Files\Outlook Express\msoe.dll




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