Posted 15 March 2009 - 02:57 PM
I believe I have a malware problem but have been unsuccessful in attempting some of the fixes I'm seeing in this forum.
Problem: In addition to the internet explorer/google redirect issues I've seen others discuss, I am unable to open almost any file or application. When I do try to open, Firefox for example, a message appears saying "The specified path does not exist." This message appears for most applications including Malwarebytes. I can open Explorer but when I try some of the Malwarebytes download workarounds I've seen suggested on this site they don't work.
For example, I can download the mbam-setup doc, rename it and get it to almost fully install--including the message to reboot. However, when I try to then open the application I get the "path does not exist" message. When I try to go in and right-click to rename the ".exe" file extension, I don't have access to the ".exe" portion of the filename. Thus, when I rename, I get a "C:\Program Files\Malwarebytes\mbam.bat.exe" "The specified path does not exist" message.
I had Malwarebytes on the machine when this problem arose and I've tried downloading the "updates" file for Mbam only but it too has not worked. I also cannot uninstall old versions of Malwarebytes because I get the "path does not exist" message when I try to open "Add or Remove Programs". Finally, I also have Symantec Antivirus on the machine but it's been of no help.
Any assistance would be greatly appreciated.