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Cant log on to secure site


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#1 morriswil32

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Posted 15 March 2009 - 01:04 PM

I am unable to Log on to a secure site (credit card). I enter username and password, and then thee page just refreshes without any messages. I recently installed and ran OTmoveit and SPybot, and did a disable enable system restore. Could these have anything to do with it?
It's a site that Ive never used before and I added it to the trusted sites list. I called customer service and they troubleshooted with me but gave up, telling me there must be security program blocking access to the site... I tried turning off windows firewall, but same problem. This happens on IE and Firefox. I'm using XP.
Also run Kaspersky.

Edited by morriswil32, 15 March 2009 - 01:09 PM.


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#2 tg1911

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Posted 15 March 2009 - 01:16 PM

Have you read this topic:
Can't Access Secure Sites
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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#3 morriswil32

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Posted 15 March 2009 - 01:54 PM

I cant find my problem here. Don't get a "page cannot be displayed" error. the page just refreshes. Also, I can access other https sites, just not this one.




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