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Malware removal and dds.scr help


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#1 6doublefive321

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Posted 15 March 2009 - 11:49 AM

I have some type of malware that I cannot get rid of. I am using Symantec Endpoint, which finds the problem, reports it, asks for a restart for removal, but cannot remove the threat. I have also used Spybot and Malwarebytes with the same results. All programs tell me they fixed the problem, but they pop back up. The threats are identified as trojan horses.

I downloaded the dds.scr file, but my computer will not run the file. It asks for a program to use to run the file, but I can't run it. I also downloaded Hijackthis, and performed a scan and generated a log file.

Can anyone help me out?

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#2 DaChew

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Posted 15 March 2009 - 12:14 PM

Go ahead and post the HJT log in that forum, just tell them about the problem with DDS
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#3 6doublefive321

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Posted 15 March 2009 - 12:30 PM

Ok. Thanks for the quick response.




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