Posted 15 March 2009 - 11:49 AM
I have some type of malware that I cannot get rid of. I am using Symantec Endpoint, which finds the problem, reports it, asks for a restart for removal, but cannot remove the threat. I have also used Spybot and Malwarebytes with the same results. All programs tell me they fixed the problem, but they pop back up. The threats are identified as trojan horses.
I downloaded the dds.scr file, but my computer will not run the file. It asks for a program to use to run the file, but I can't run it. I also downloaded Hijackthis, and performed a scan and generated a log file.
Can anyone help me out?