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Unknown Problem


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#1 malinboy

malinboy

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Posted 15 March 2009 - 08:20 AM

DDS (Ver_09-02-01.01) - NTFSx86
Run by Owner at 13:16:02.87 on 15/03/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.254.50 [GMT 0:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Documents and Settings\Owner\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearchMigratedDefaultURL = hxxp://search.live.com/results.aspx?q={searchTerms}&src={referrer:source?}
mSearch Bar = hxxp://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sb/*http://uk.docs.yahoo.com/info/bt_side.html
uInternet Settings,ProxyOverride = 127.0.0.1
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: UberButton Class: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: YahooTaggedBM Class: {65d886a2-7ca7-479b-bb95-14d1efb7946a} - c:\program files\yahoo!\common\YIeTagBm.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.0.926.3450\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SidebarAutoLaunch Class: {f2aa9440-6328-4933-b7c9-a6ccdf9cbf6d} - c:\program files\yahoo!\browser\YSidebarIEBHO.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1204130663828
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
Notify: igfxcui - igfxdev.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\owner\applic~1\mozilla\firefox\profiles\652i0kav.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/
FF - plugin: c:\program files\google\google updater\2.4.1487.6512\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.141.5\npGoogleOneClick7.dll

============= SERVICES / DRIVERS ===============

S2 gupdate1c99b4ba5dd6fd8;Google Update Service (gupdate1c99b4ba5dd6fd8);c:\program files\google\update\GoogleUpdate.exe [2009-3-2 133104]

=============== Created Last 30 ================

2009-03-08 16:17 60,032 ac------ c:\windows\system32\dllcache\usbaudio.sys
2009-03-08 16:17 60,032 a------- c:\windows\system32\drivers\USBAUDIO.sys
2009-02-13 20:31 <DIR> --d----- c:\documents and settings\owner\Tracing
2009-02-13 20:25 <DIR> --d----- c:\program files\Microsoft
2009-02-13 20:24 <DIR> --d----- c:\program files\Windows Live SkyDrive
2009-02-13 20:16 <DIR> --d----- c:\program files\common files\Windows Live

==================== Find3M ====================

2009-02-09 11:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-06 18:52 49,504 a------- c:\windows\system32\sirenacm.dll
2008-12-29 20:37 77,423 ac------ c:\windows\pchealth\helpctr\offlinecache\index.dat
2008-12-29 20:08 410,984 a------- c:\windows\system32\deploytk.dll
2008-12-20 23:15 826,368 a------- c:\windows\system32\wininet.dll
2008-02-28 11:25 16,384 ac-sh--- c:\windows\temp\cookies\index.dat
2008-02-28 11:25 32,768 ac-sh--- c:\windows\temp\history\history.ie5\index.dat
2008-02-28 11:25 32,768 ac-sh--- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 13:16:43.65 ===============


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-02-01.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 27/02/2008 14:44:05
System Uptime: 03/11/2009 17:08:10 (-5596 hours ago)

Motherboard: Dell Computer Corp. | | 0N6381
Processor: Intel® Celeron® CPU 2.66GHz | Microprocessor | 2660/533mhz

==== Disk Partitions =========================

A: is Removable
C: is FIXED (NTFS) - 34 GiB total, 27.664 GiB free.
D: is CDROM (UDF)
E: is Removable

==== Disabled Device Manager Items =============

Class GUID:
Description: Live! Cam Voice
Device ID: USB\VID_041E&PID_4045\6&4C63645&0&2
Manufacturer:
Name: Live! Cam Voice
PNP Device ID: USB\VID_041E&PID_4045\6&4C63645&0&2
Service:

==== System Restore Points ===================

RP227: 30/12/2008 17:00:59 - Software Distribution Service 3.0
RP228: 31/12/2008 17:26:48 - System Checkpoint
RP229: 01/01/2009 18:09:30 - System Checkpoint
RP230: 02/01/2009 18:25:51 - System Checkpoint
RP231: 03/01/2009 18:38:03 - System Checkpoint
RP232: 04/01/2009 19:07:06 - System Checkpoint
RP233: 05/01/2009 19:19:36 - System Checkpoint
RP234: 06/01/2009 19:48:15 - System Checkpoint
RP235: 07/01/2009 20:29:20 - System Checkpoint
RP236: 08/01/2009 21:47:12 - System Checkpoint
RP237: 09/01/2009 22:07:06 - System Checkpoint
RP238: 10/01/2009 23:07:06 - System Checkpoint
RP239: 11/01/2009 23:31:25 - System Checkpoint
RP240: 13/01/2009 00:28:13 - System Checkpoint
RP241: 14/01/2009 00:58:24 - System Checkpoint
RP242: 14/01/2009 17:00:55 - Software Distribution Service 3.0
RP243: 15/01/2009 17:07:04 - System Checkpoint
RP244: 19/01/2009 12:35:27 - System Checkpoint
RP245: 20/01/2009 17:31:52 - System Checkpoint
RP246: 21/01/2009 17:55:48 - System Checkpoint
RP247: 22/01/2009 18:55:46 - System Checkpoint
RP248: 23/01/2009 19:56:52 - System Checkpoint
RP249: 24/01/2009 20:55:47 - System Checkpoint
RP250: 25/01/2009 21:55:50 - System Checkpoint
RP251: 26/01/2009 22:55:46 - System Checkpoint
RP252: 27/01/2009 23:55:44 - System Checkpoint
RP253: 29/01/2009 00:55:45 - System Checkpoint
RP254: 30/01/2009 01:55:45 - System Checkpoint
RP255: 31/01/2009 02:55:47 - System Checkpoint
RP256: 01/02/2009 03:55:45 - System Checkpoint
RP257: 02/02/2009 05:19:51 - System Checkpoint
RP258: 03/02/2009 05:55:47 - System Checkpoint
RP259: 04/02/2009 07:07:38 - System Checkpoint
RP260: 05/02/2009 07:55:40 - System Checkpoint
RP261: 06/02/2009 08:32:41 - System Checkpoint
RP262: 07/02/2009 08:55:41 - System Checkpoint
RP263: 08/02/2009 09:56:46 - System Checkpoint
RP264: 09/02/2009 10:58:56 - System Checkpoint
RP265: 10/02/2009 11:55:45 - System Checkpoint
RP266: 11/02/2009 12:22:06 - System Checkpoint
RP267: 11/02/2009 17:01:41 - Software Distribution Service 3.0
RP268: 12/02/2009 17:41:09 - System Checkpoint
RP269: 13/02/2009 22:40:31 - System Checkpoint
RP270: 14/02/2009 23:03:37 - System Checkpoint
RP271: 15/02/2009 23:21:44 - System Checkpoint
RP272: 17/02/2009 00:03:42 - System Checkpoint
RP273: 18/02/2009 09:01:55 - System Checkpoint
RP274: 19/02/2009 09:45:04 - System Checkpoint
RP275: 20/02/2009 10:04:56 - System Checkpoint
RP276: 21/02/2009 11:04:57 - System Checkpoint
RP277: 22/02/2009 12:18:02 - System Checkpoint
RP278: 23/02/2009 13:03:51 - System Checkpoint
RP279: 24/02/2009 14:06:17 - System Checkpoint
RP280: 25/02/2009 15:01:48 - System Checkpoint
RP281: 25/02/2009 17:00:27 - Software Distribution Service 3.0
RP282: 26/02/2009 17:13:46 - System Checkpoint
RP283: 27/02/2009 18:33:47 - System Checkpoint
RP284: 28/02/2009 18:34:07 - System Checkpoint
RP285: 01/03/2009 19:56:56 - System Checkpoint
RP286: 02/03/2009 20:00:29 - System Checkpoint
RP287: 03/03/2009 20:08:42 - System Checkpoint
RP288: 04/03/2009 20:26:25 - System Checkpoint
RP289: 05/03/2009 22:01:26 - System Checkpoint
RP290: 06/03/2009 22:19:26 - System Checkpoint
RP291: 07/03/2009 22:33:18 - System Checkpoint
RP292: 08/03/2009 23:22:06 - System Checkpoint
RP293: 09/03/2009 23:29:38 - System Checkpoint
RP294: 10/03/2009 23:47:11 - System Checkpoint
RP295: 11/03/2009 17:00:32 - Software Distribution Service 3.0
RP296: 12/03/2009 17:53:21 - System Checkpoint
RP297: 13/03/2009 17:00:24 - Software Distribution Service 3.0
RP298: 14/03/2009 20:01:26 - System Checkpoint

==== Installed Programs ======================

Adobe Flash Player ActiveX
Adobe Reader 8.1.3
AiO_Scan_CDA
AiOSoftwareNPI
B57Inst
Broadcom Driver Installer
BT Broadband Desktop Help
BT Yahoo! Applications
BufferChm
C4100
c4100_Help
Choice Guard
CP_CalendarTemplates1
cp_OnlineProjectsConfig
CP_Package_Basic1
CP_Panorama1Config
cp_PosterPrintConfig
CueTour
CustomerResearchQFolder
Dell ResourceCD
Destinations
DeviceManagementQFolder
DocProc
DocProcQFolder
DocumentViewer
DocumentViewerQFolder
eSupportQFolder
Fax_CDA
FullDPAppQFolder
Google Chrome
Google Earth
Google Update Helper
Google Updater
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows XP (KB952287)
HP Customer Participation Program 7.0
HP Document Viewer 7.0
HP Imaging Device Functions 7.0
HP Photosmart Premier Software 6.5
HP Photosmart, Officejet and Deskjet 7.0.A
HP Software Update
HP Solution Center 7.0
HPPhotoSmartExpress
HPProductAssistant
InstantShareDevices
InstantShareDevicesMFC
Intel® 537EP V9x DF PCI Modem
Intel® Extreme Graphics 2 Driver
Intel® PRO Network Adapters and Drivers
Java 2 Runtime Environment, SE v1.4.2_03
Java™ 6 Update 11
Java™ 6 Update 5
MarketResearch
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Application Error Reporting
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft Works 7.0
Mozilla Firefox (3.0.7)
MSN
MSVCRT
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
NewCopy_CDA
OCR Software by I.R.I.S 7.0
PanoStandAlone
PhotoGallery
ProductContextNPI
RandMap
Readme
Scan
ScannerCopy
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Segoe UI
SkinsHP1
SlideShow
SolutionCenter
Sonic_PrimoSDK
SoundMAX
Status
Toolbox
TrayApp
Unload
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
WebFldrs XP
WebReg
Windows Internet Explorer 7
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Live Upload Tool
Windows XP Service Pack 3
WinRAR archiver
Yahoo! Toolbar

==== Event Viewer Messages From Past Week ========

08/03/2009 16:14:14, error: Service Control Manager [7001] - The MBAMService service depends on the MBAMProtector service which failed to start because of the following error: The specified driver is invalid.
08/03/2009 16:14:14, error: Service Control Manager [7000] - The MBAMProtector service failed to start due to the following error: The specified driver is invalid.
08/03/2009 16:13:32, error: Dhcp [1002] - The IP address lease 192.168.1.2 for the Network Card with network address 001111BA9E76 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).

==== End Of File ===========================

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#2 KoanYorel

KoanYorel

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Posted 27 March 2009 - 01:29 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

KoanYorel

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Posted 31 March 2009 - 12:36 AM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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