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bo:heap issue please help to analyse HJT report


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4 replies to this topic

#1 monkeymix

monkeymix

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Posted 15 March 2009 - 04:14 AM

hello i have a problem with a bo:heap thing that seems to overflow my memory (that's what Mc Afee says)
my computer get frozen when i play for example (even an old game like blitzkrieg) and i have to reboot
so i installed hijack this and here is the report.
i have no idea what to do next, but i want tro remove this virus
thank you for your help
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 09:48:30, on 15/03/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\drivers\services.exe
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Fichiers communs\Network Associates\TalkBack\TBMon.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\WINDOWS\Philips\SPC230NC\Monitor.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\DOCUME~1\Adrien\LOCALS~1\Temp\winlogqn.exe
C:\WINDOWS\system32\drivers\services.exe
C:\Documents and Settings\Adrien\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Fichiers communs\Nero\Lib\NMIndexStoreSvr.exe
C:\Documents and Settings\Adrien\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\DOCUME~1\Adrien\LOCALS~1\Temp\csrssc.exe
C:\WINDOWS\system32\drivers\services.exe
C:\Documents and Settings\Adrien\svchost.exe
C:\Program Files\Adobe\Acrobat 7.0\Acrobat\Acrobat_sl.exe
C:\Documents and Settings\Adrien\Menu Démarrer\Programmes\Démarrage\userinit.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\HijackThis\HijackThis.exe
C:\Program Files\Fichiers communs\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\dBpowerAMP\GetPopupInfo.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wanadoo.fr
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = runcache.univ-reunion.fr:8080
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\drivers\services.exe
O2 - BHO: C:\WINDOWS\system32\kjr3iorojdnbfi43unjfd.dll - {c5bf40a2-94f3-42bd-f434-1604812c8955} - C:\WINDOWS\system32\kjr3iorojdnbfi43unjfd.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Fichiers communs\Network Associates\TalkBack\TBMon.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Fichiers communs\Nero\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [SPC230NC_Monitor] C:\WINDOWS\Philips\SPC230NC\Monitor.exe
O4 - HKLM\..\Run: [SPC_Monitor] C:\WINDOWS\Philips\SPC230NC\Monitor.exe
O4 - HKLM\..\Run: [kjahrfoi37rljanfaw3il7fhjd3f] C:\DOCUME~1\Adrien\LOCALS~1\Temp\winlogqn.exe
O4 - HKLM\..\Run: [[system]] C:\WINDOWS\system32\drivers\services.exe
O4 - HKLM\..\Run: [winlogon] C:\Documents and Settings\Adrien\svchost.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Fichiers communs\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Adrien\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [kjahrfoi37rljanfaw3il7fhjd3f] C:\DOCUME~1\Adrien\LOCALS~1\Temp\winlogqn.exe
O4 - HKCU\..\Run: [Jnskdfmf9eldfd] C:\DOCUME~1\Adrien\LOCALS~1\Temp\csrssc.exe
O4 - HKCU\..\Run: [[system]] C:\WINDOWS\system32\drivers\services.exe
O4 - HKCU\..\Run: [winlogon] C:\Documents and Settings\Adrien\svchost.exe
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\Run: [[system]] C:\WINDOWS\system32\drivers\services.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\Run: [winlogon] C:\Documents and Settings\LocalService\svchost.exe (User 'Default user')
O4 - Startup: userinit.exe
O4 - Global Startup: Lancement rapide d'Adobe Acrobat.lnk = ?
O4 - Global Startup: TrayMin230.lnk = ?
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: Convertir en Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convertir en un fichier PDF existant - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convertir la cible du lien en Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convertir la cible du lien en un fichier PDF existant - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convertir la sélection en Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convertir la sélection en un fichier PDF existant - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convertir les liens sélectionnés en fichier Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convertir les liens sélectionnés en un fichier PDF existant - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/FR-FR/a-UNO1/GAME_UNO1.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1190100719922
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab56907.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FICHIE~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: byxwvut - C:\WINDOWS\
O20 - Winlogon Notify: crypt - crypts.dll (file missing)
O20 - Winlogon Notify: tuvww - C:\WINDOWS\system32\tuvww.dll (file missing)
O20 - Winlogon Notify: winrpc32 - C:\WINDOWS\
O22 - SharedTaskScheduler: klj3r93iorkemnfaja93riemef - {C5BF40A2-94F3-42BD-F434-1604812C8955} - C:\WINDOWS\system32\kjr3iorojdnbfi43unjfd.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Fichiers communs\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Fichiers communs\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Service de transfert intelligent en arrière-plan (BITS) - Unknown owner - C:\WINDOWS\
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Fichiers communs\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Service de l'iPod (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Service Framework McAfee (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: MS Common Service - Unknown owner - C:\WINDOWS\system32\mscomserv.exe (file missing)
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Fichiers communs\Nero\Lib\NMIndexingService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPZipm12.exe
O23 - Service: Planificateur de tâches (Schedule) - Unknown owner - C:\WINDOWS\system32\drivers\services.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software GmbH - C:\WINDOWS\System32\TuneUpDefragService.exe
O23 - Service: Mises à jour automatiques (wuauserv) - Unknown owner - C:\WINDOWS\

--
End of file - 12684 bytes

if you need any other info feel free to contact me
thank you very much for any help!!!!!

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#2 monkeymix

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Posted 15 March 2009 - 04:30 AM

i also did a clean zip scan
here is the report

15/03/2009 a 10:25:48.90

*** Recherche des fichiers dans C:

*** Recherche des fichiers dans C:\WINDOWS\

*** Recherche des fichiers dans C:\WINDOWS\system32
C:\WINDOWS\system32\SpoonUninstall.exe FOUND
C:\WINDOWS\Temp\win????.tmp.exe FOUND

*** Recherche des fichiers dans C:\Program Files
"C:\Program Files\Fichiers communs\Yazzle????OinAdmin.exe" FOUND

(yeah it's in french sorry)

and before doing the hijack report i also did a vundofix
here is the report too


VundoFix V7.0.6

Scan started at 02:14:48 14/03/2009

Listing files found while scanning....


Beginning removal...

VundoFix V7.0.6

Scan started at 09:29:10 15/03/2009

Listing files found while scanning....

C:\Windows\system32\gcmgqsrd.dll
C:\Windows\system32\oougemit.ini
C:\Windows\system32\timeguoo.dll
C:\windows\system32\vddrpksw.dll

Beginning removal...

Attempting to delete C:\Windows\system32\gcmgqsrd.dll
C:\Windows\system32\gcmgqsrd.dll Has been deleted!

Attempting to delete C:\Windows\system32\oougemit.ini
C:\Windows\system32\oougemit.ini Has been deleted!

Attempting to delete C:\Windows\system32\timeguoo.dll
C:\Windows\system32\timeguoo.dll Has been deleted!

Attempting to delete C:\windows\system32\vddrpksw.dll
C:\windows\system32\vddrpksw.dll Has been deleted!

Performing Repairs to the registry.
Done!


after doing that , i did the hijack this scan and reported it to you.
i thought that maybe this extra info could be useful.
thank you again.

#3 extremeboy

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Posted 26 March 2009 - 07:36 PM

Hello.

Install Recovery Console and Run ComboFix

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2
Link 3
  • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
  • Close any open windows, including this one.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • If you did not have it installed, you will see the prompt below. Choose YES.
  • Posted Image
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Note:The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you
should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    Posted Image
  • Click on Yes, to continue scanning for malware.
  • When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).
Leave your computer alone while ComboFix is running.
ComboFix will restart your computer if malware is found; allow it to do so.


Note: Please Do NOT mouseclick combofix's window while its running because it may call it to stall.

Download and Run Scan with GMER

We will use GMER to scan for rootkits.
  • Double-click on Gmer.exe to start the program.
  • Allow the gmer.sys driver to load if asked.
    If it detects rootkit activity, you will receive a prompt to run a full scan. Click Yes..
  • When it's done scanning, you may receive another notice. Click OK if prompted.
  • Click on Save ... to save the log on your desktop.
    Save the log as GMER.txt when you save it on your desktop.
  • Close Gmer and copy and paste the contents of GMER.txt in your next reply.
  • If you receive no notice, click on the Scan button near the bottom.
  • It will start scanning again like before.
  • When it is done, Click on Save ... to save the log on your desktop.
    Save the log as GMER.txt when you save it on your desktop.
  • Close Gmer and copy and paste the contents of GMER.txt in your next reply.If GMER doesn't work in Normal Mode try running it in Safe Mode
Note: Do Not run any program while GMER is running

Important!:Please do not select the Show all checkbox during the scan.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#4 extremeboy

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Posted 29 March 2009 - 10:59 AM

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 5-7 days the topic will need to be closed.

Thanks for understanding. :thumbup2:

With Regards,
Extremeboy
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If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

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#5 extremeboy

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Posted 31 March 2009 - 03:28 PM

Hello.

Due to Lack of feedback, this topic is now Closed.

If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic in the Hijackthis-Malware Removal forum.

With Regards,
Extremeboy

Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.




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