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"system security" rouge


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3 replies to this topic

#1 loaderboy

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Posted 14 March 2009 - 11:11 PM

Working on a friends computer. I can't run HJT or any other scan/repair programs.
I have tried to run malwarebytes and avast and they blink and close before I can use them.
If I try to go to any web site like trend micro the browser will close immediately.
A google search with hijackthis in the search box will close the browser also. This is with IE and FF.
When I first started to work on this I found the System security file in C:/documents and setting/all users/application data/system security.
I deleted that file and the "scan" quit running on boot.
The "program" was never in the /program folder and did not show up in add/remove programs.
The only thing that I can run as far as a scanner is RSIT.
All other malware/spyware programs do not run even in safe mode or Run as...admin.
I have even tried to check the system in PE mode but to no avail.

Win XPpro ver 2002 sp2

Any thoughts on this or help would be greatly appreciated.

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#2 garmanma

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Posted 15 March 2009 - 07:25 PM

The only thing that I can run as far as a scanner is RSIT.


In our preparation guide there are instructions to download DDS
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
See if you have any luck with that
If you do not, just start a new post in the Hijack This forum posting the RSIT scan wiyh an explanation of what is going on
Good luck
Mark
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#3 loaderboy

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Posted 15 March 2009 - 10:05 PM

Thanx Mark. That worked and I moved the thread over to the HJT log forum.

Mark (Loaderboy)

#4 Orange Blossom

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Posted 16 March 2009 - 09:52 PM

Hello loaderboy,

Now that you have a log posted here: http://www.bleepingcomputer.com/forums/t/211487/system-security-infection/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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