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Windows Explorer Constant Failure


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#1 JonnyC421

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Posted 14 March 2009 - 09:59 PM

Hello Everyone!
I'm having some trouble here....After I start windows XP Professional SP3 (Safemode, or regular) Windows Explorer likes to quit on me...
So I've had this problem with my old computer, so I knew a few things to do...
In fear I somehow obtained some nasty Malaware I ran MalawareBytes, but it did not pick anything up...
So I then ran AdAware and Spybot - Search and Destroy in slim hope it could just be some bad spyware, but AdAware picked up 31 infected files 30 being just some "Tracking Cookies" but 1 which was supposedly Malaware.
I updated and ran Malawarebytes again, and regrettably found nothing. Next I downloaded ComboFix but, still that could not clean this problem up....
Thank you all very much for any help!!! :thumbup2:

Error received from Windows Explorer:
EventType : InPageError P1 : c000009c P2 : 00000003
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WER184a.dir00\explorer.exe.mdmp
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\WER184a.dir00\appcompat.txt






DDS (Ver_09-02-01.01) - NTFSx86
Run by Administrator at 21:35:52.07 on 2009-03-14
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3326.2705 [GMT -5:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\IOGEAR\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\TVersity\Media Server\MediaServer.exe
C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Pidgin\pidgin.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {1c75b89a-9795-481c-972e-e969c916ac44} - c:\windows\system32\jkkJdDuv.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\ahead\lib\NMBgMonitor.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [cdloader] "c:\documents and settings\administrator\application data\mjusbsp\cdloader2.exe" MAGICJACK
uRun: [CurseClient] c:\program files\curse\CurseClient.exe -silent
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mExplorerRun: [xccinit] c:\windows\system32\inf\rundll33.exe c:\windows\xccdf16_081229a.dll xccd16
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\windows\installer\{06b2b442-19fe-4398-bd4b-f5c00928dd8e}\_18be6784.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\iogear\bluetooth software\btsendto_ie_ctx.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\iogear\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1229896557354
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1233430003062
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\progra~1\micros~2\office12\GR99D3~1.DLL
Notify: LMIinit - LMIinit.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\2azlpnzd.default\
FF - plugin: c:\documents and settings\administrator\application data\mozilla\firefox\profiles\2azlpnzd.default\extensions\logmeinclient@logmein.com\plugins\npRACtrl.dll
FF - plugin: c:\documents and settings\administrator\application data\mozilla\firefox\profiles\2azlpnzd.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071101000055.dll

---- FIREFOX POLICIES ----
FF - user.js: dom.disable_open_during_load - true // Popupblocker control handled by McAfee Privacy Service

============= SERVICES / DRIVERS ===============

R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-5-12 611664]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2008-7-24 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2009-1-31 47640]
R3 X10Hid;X10 Hid Device;c:\windows\system32\drivers\x10hid.sys [2009-1-23 7040]
S2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe --> c:\progra~1\mcafee\viruss~1\mcshield.exe [?]
S3 Adobe Version Cue CS4;Adobe Version Cue CS4;c:\program files\common files\adobe\adobe version cue cs4\server\bin\VersionCueCS4.exe [2008-8-15 284016]
S3 DigiCellDriver;DigiCellDriver;c:\program files\msi\digicell\NTGLM7X.sys [2006-6-7 28672]
S3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe --> c:\progra~1\mcafee\viruss~1\mcsysmon.exe [?]
S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\drivers\motccgp.sys [2009-2-13 18688]
S3 motccgpfl;MotCcgpFlService;c:\windows\system32\drivers\motccgpfl.sys [2009-2-13 8320]
S3 MotDev;Motorola Inc. USB Device;c:\windows\system32\drivers\motodrv.sys [2009-2-13 42112]
S3 motport;Motorola USB Diagnostic Port;c:\windows\system32\drivers\motport.sys [2009-2-13 23680]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]

=============== Created Last 30 ================

2009-03-14 19:01 <DIR> --d----- C:\cmdcons
2009-03-14 18:59 161,792 a------- c:\windows\SWREG.exe
2009-03-14 18:59 98,816 a------- c:\windows\sed.exe
2009-03-14 17:23 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-03-14 17:23 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-03-14 16:46 <DIR> --d----- c:\program files\Lavasoft
2009-03-10 01:01 <DIR> --d----- c:\program files\Curse
2009-03-09 21:17 <DIR> --d----- C:\Logs
2009-03-09 20:26 <DIR> --d----- c:\program files\World of Warcraft
2009-03-09 19:50 <DIR> --d----- c:\program files\World of Warcraft.040c7c7a.temp
2009-03-09 19:18 <DIR> --d----- c:\program files\World of Warcraft.temp
2009-03-07 12:26 15,104 ac------ c:\windows\system32\dllcache\usbscan.sys
2009-03-07 12:26 15,104 a------- c:\windows\system32\drivers\usbscan.sys
2009-03-07 12:26 5,632 a------- c:\windows\system32\ptpusb.dll
2009-03-07 12:26 159,232 a------- c:\windows\system32\ptpusd.dll
2009-03-06 17:24 <DIR> --d----- c:\program files\FLAC
2009-03-06 17:04 <DIR> --d----- c:\program files\Xiph.Org
2009-03-05 22:37 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Blizzard
2009-03-05 22:35 <DIR> --d----- c:\program files\common files\Blizzard Entertainment
2009-02-14 22:41 <DIR> --d----- C:\divx
2009-02-13 09:14 <DIR> --d----- c:\program files\Avanquest update
2009-02-13 09:10 24,192 a----r-- c:\windows\system32\drivers\OLDEBE.tmp
2009-02-13 09:10 26,112 ac------ c:\windows\system32\dllcache\usbser.sys
2009-02-13 09:10 26,112 a------- c:\windows\system32\drivers\usbser.sys
2009-02-13 09:10 <DIR> --d----- c:\program files\Motorola Phone Tools
2009-02-13 08:51 23,680 a------- c:\windows\system32\drivers\motport.sys
2009-02-13 08:51 1,419,232 a------- c:\windows\system32\wdfcoinstaller01005.dll
2009-02-13 08:51 23,680 a------- c:\windows\system32\drivers\motmodem.sys
2009-02-13 08:51 18,688 a------- c:\windows\system32\drivers\motccgp.sys
2009-02-13 08:51 8,320 a------- c:\windows\system32\drivers\motccgpfl.sys
2009-02-13 08:51 6,400 a------- c:\windows\system32\drivers\motswch.sys
2009-02-13 08:51 42,112 a------- c:\windows\system32\drivers\motodrv.sys
2009-02-13 08:35 <DIR> --d----- c:\documents and settings\administrator\Bluetooth Software
2009-02-13 08:31 <DIR> --d----- c:\program files\IOGEAR
2009-02-12 22:21 0 a---h--- c:\windows\system32\drivers\Msft_Kernel_motport_01005.Wdf
2009-02-12 22:21 0 a---h--- c:\windows\system32\drivers\Msft_Kernel_motmodem_01005.Wdf
2009-02-12 22:21 0 a---h--- c:\windows\system32\drivers\Msft_Kernel_motccgpfl_01005.Wdf
2009-02-12 22:21 0 a---h--- c:\windows\system32\drivers\Msft_Kernel_motccgp_01005.Wdf
2009-02-12 22:21 0 a---h--- c:\windows\system32\drivers\MsftWdf_Kernel_01005_Coinstaller_Critical.Wdf
2009-02-12 22:21 <DIR> --d----- c:\program files\common files\Motorola Shared

==================== Find3M ====================

2009-02-17 03:34 138,512 a------- c:\windows\system32\drivers\PnkBstrK.sys
2009-02-17 03:34 201,440 a------- c:\windows\system32\PnkBstrB.exe
2009-02-11 10:19 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-11 10:19 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-02-05 15:50 42,320 a------- c:\windows\system32\xfcodec.dll
2009-01-28 13:14 66,872 a------- c:\windows\system32\PnkBstrA.exe
2009-01-28 11:16 3,340 a------- c:\program files\uninstal.log
2009-01-02 11:06 4,707 a------- c:\windows\system32\aidb.dat
2009-01-02 11:06 15,000 a------- c:\windows\system32\hs7hjdj37.dll
2008-12-26 01:08 453,152 a------- c:\windows\system32\nvudisp.exe
2008-12-25 12:41 86,327 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2008-12-23 22:58 453,152 a------- c:\windows\system32\NVUNINST.EXE
2008-12-22 00:54 107,888 a------- c:\windows\system32\CmdLineExt.dll
2008-12-22 00:47 410,984 a------- c:\windows\system32\deploytk.dll
2008-12-21 23:59 25,312 a------- c:\windows\system32\DivXVfWCodec.dll
2008-12-21 23:59 25,312 a------- c:\windows\system32\SamsungVfWCodec.dll
2008-12-21 23:59 447,200 a------- c:\windows\system32\OpenQuicktimeLib.dll
2008-12-21 23:59 332,512 a------- c:\windows\system32\3ivxVfWCodec.dll
2008-12-21 23:58 1,155,808 a------- c:\windows\system32\3ivx.dll
2008-12-21 23:52 66,272 a------- c:\windows\system32\libfaac.dll
2008-12-21 22:27 2,678 a------- c:\windows\java\packages\data\UVP77V53.DAT
2008-12-21 22:27 2,678 a------- c:\windows\java\packages\data\BFPNH7JX.DAT
2008-12-21 22:27 2,678 a------- c:\windows\java\packages\data\WCPV93TV.DAT
2008-12-21 22:27 2,678 a------- c:\windows\java\packages\data\6INJ33PN.DAT
2008-12-21 22:27 2,678 a------- c:\windows\java\packages\data\26DBJ1RN.DAT
2008-12-21 22:23 558,142 a------- c:\windows\java\packages\BHF1Z535.ZIP
2008-12-21 22:23 155,995 a------- c:\windows\java\packages\AFP3L7F1.ZIP
2008-12-21 22:21 21,640 a------- c:\windows\system32\emptyregdb.dat
2008-12-21 16:50 315,392 a------- c:\windows\HideWin.exe

============= FINISH: 21:36:14.37 ===============

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#2 JonnyC421

JonnyC421
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Posted 15 March 2009 - 05:43 AM

UPDATE:
I was told my a good friend that if I go to Local Disk C >> Properties >> Error Tacking and enable both boxes. Since Windows Explorer was not functional, I couldn't open My Computer to get to Local Disk C, I could not use search to find it because that shut down, but I right clicked my computer and clicked management and from there was able to right click it. From there it did a good 6 hour scan and fix. But I'm operational again! That seemed to have done it!

#3 KoanYorel

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Posted 15 March 2009 - 12:03 PM

Thanks for telling us what you have done.
Good luck.

This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

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...some do, some don't; some will, some won't (WR)




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