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NsAnti virus on Everex RMA reinstall


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#1 Weef Bellington

Weef Bellington

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Posted 14 March 2009 - 05:29 PM

Just got 2 Everex laptops back from RMA, model XT5000T. Both laptops had been affected by the recent mass failure of Nvidia graphics adapters and needed to have their motherboards replaced. Both hard drives had be re-imaged and should have been clean. OS is Windows Vista Home Premium 32-bit. But I ran a Symantec virus scan upon getting the computers and found that both were infected with the what Symantec classifies as the Trojan.Packed.NsAnti, associated with the file ceqfqp.bat. I can't see the file in the browser even with hidden files enabled. Symantec can't seem to delete it, either - it says it does but the file still appears in subsequent scans. I'd appreciate some help removing it.

It's worrying that this malware appeared on a new install. The little bit of info I turned up suggests that the virus spreads through USB flash drives, so maybe it's installing itself when the Everex technicians use the thumb drive to install diagnostic software.

Spybot, Ad-Aware and Malawarebytes don't seem to detect it (they don't show up on the list of installed programs in the report, but I've tried them on the other laptop and no dice).

EDIT: Changed folder options to show hidden system files, found cfqfqp.bat. Unsure whether deleting it would be a good idea.
EDIT: Following is the log report. Accidentally attached it instead of copy/pasting.

DDS (Ver_09-02-01.01) - NTFSx86
Run by David at 17:24:44.62 on Sat 03/14/2009
Internet Explorer: 7.0.6001.18000
Microsoft® Windows Vistaâ„¢ Home Premium 6.0.6001.1.1252.1.1033.18.2046.1362 [GMT -4:00]

AV: Symantec AntiVirus *On-access scanning disabled* (Updated)

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Power Manager\PM.exe
C:\Program Files\Hotkey Management\FuncKey.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Multimedia Card Reader\readericon10.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Symantec AntiVirus\VPTray.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\David\Downloads\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.everex.com/
uDefault_Page_URL = hxxp://www.everex.com/
mDefault_Page_URL = hxxp://www.everex.com/
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [PowerManager] c:\program files\power manager\PM.exe
mRun: [FuncKey] "c:\program files\hotkey management\FuncKey.exe"
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [LanguageShortcut] "c:\program files\cyberlink\powerdvd\language\Language.exe"
mRun: [<NO NAME>]
mRun: [readericon10] c:\program files\multimedia card reader\readericon10.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

================= FIREFOX ===================

FF - ProfilePath - c:\users\david\appdata\roaming\mozilla\firefox\profiles\ysnv2ixr.default\

============= SERVICES / DRIVERS ===============

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-3-14 101936]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2006-11-28 122008]

=============== Created Last 30 ================

2009-03-14 17:07 <DIR> --d----- c:\windows\system32\AGEIA
2009-03-14 17:07 <DIR> --d----- c:\program files\common files\Wise Installation Wizard
2009-03-14 17:07 <DIR> --d----- c:\windows\nvtmpinst
2009-03-14 15:35 <DIR> --d----- c:\program files\SequoiaView
2009-03-14 15:18 199,465,019 a------- c:\windows\MEMORY.DMP
2009-03-14 15:02 <DIR> --d----- c:\programdata\Adobe
2009-03-14 14:07 23,600 a------- c:\windows\system32\drivers\TVICHW32.SYS
2009-03-14 13:36 <DIR> --d----- c:\users\david\appdata\roaming\.purple
2009-03-14 13:32 <DIR> --d----- c:\program files\Pidgin
2009-03-14 13:32 <DIR> --d----- c:\program files\common files\GTK
2009-03-14 12:53 428,544 a------- c:\windows\system32\EncDec.dll
2009-03-14 12:53 293,376 a------- c:\windows\system32\psisdecd.dll
2009-03-14 12:53 217,088 a------- c:\windows\system32\psisrndr.ax
2009-03-14 12:53 177,664 a------- c:\windows\system32\mpg2splt.ax
2009-03-14 12:53 80,896 a------- c:\windows\system32\MSNP.ax
2009-03-14 12:53 57,856 a------- c:\windows\system32\MSDvbNP.ax
2009-03-14 12:53 712,704 a------- c:\windows\system32\WindowsCodecs.dll
2009-03-14 12:53 425,472 a------- c:\windows\system32\PhotoMetadataHandler.dll
2009-03-14 12:53 347,136 a------- c:\windows\system32\WindowsCodecsExt.dll
2009-03-14 12:53 241,152 a------- c:\windows\system32\PortableDeviceApi.dll
2009-03-14 12:53 147,456 a------- c:\windows\system32\Faultrep.dll
2009-03-14 12:53 125,952 a------- c:\windows\system32\wersvc.dll
2009-03-14 12:52 1,645,568 a------- c:\windows\system32\connect.dll
2009-03-14 01:32 2,048 a------- c:\windows\system32\tzres.dll
2009-03-14 01:15 105,016 a------- c:\windows\system32\PresentationCFFRasterizerNative_v0300.dll
2009-03-14 01:15 97,800 a------- c:\windows\system32\infocardapi.dll
2009-03-14 01:15 622,080 a------- c:\windows\system32\icardagt.exe
2009-03-14 01:15 43,544 a------- c:\windows\system32\PresentationHostProxy.dll
2009-03-14 01:15 37,384 a------- c:\windows\system32\infocardcpl.cpl
2009-03-14 01:15 11,264 a------- c:\windows\system32\icardres.dll
2009-03-14 01:15 781,344 a------- c:\windows\system32\PresentationNative_v0300.dll
2009-03-14 01:15 326,160 a------- c:\windows\system32\PresentationHost.exe
2009-03-14 01:05 96,760 a------- c:\windows\system32\dfshim.dll
2009-03-14 01:05 282,112 a------- c:\windows\system32\mscoree.dll
2009-03-14 01:05 41,984 a------- c:\windows\system32\netfxperf.dll
2009-03-14 01:04 158,720 a------- c:\windows\system32\mscorier.dll
2009-03-14 01:04 83,968 a------- c:\windows\system32\mscories.dll
2009-03-14 01:01 738,304 a------- c:\windows\system32\inetcomm.dll
2009-03-14 01:01 827,392 a------- c:\windows\system32\wininet.dll
2009-03-14 01:01 1,383,424 a------- c:\windows\system32\mshtml.tlb
2009-03-14 00:59 12,240,896 a------- c:\windows\system32\NlsLexicons0007.dll
2009-03-14 00:59 2,644,480 a------- c:\windows\system32\NlsLexicons0009.dll
2009-03-14 00:59 801,280 a------- c:\windows\system32\NaturalLanguage6.dll
2009-03-14 00:58 113,664 a------- c:\windows\system32\drivers\rmcast.sys
2009-03-14 00:58 988,216 a------- c:\windows\system32\winload.exe
2009-03-14 00:58 615,992 a------- c:\windows\system32\ci.dll
2009-03-14 00:58 19,000 a------- c:\windows\system32\kd1394.dll
2009-03-14 00:58 927,288 a------- c:\windows\system32\winresume.exe
2009-03-14 00:58 378,368 a------- c:\windows\system32\srcore.dll
2009-03-14 00:58 318,464 a------- c:\windows\system32\rstrui.exe
2009-03-14 00:58 46,592 a------- c:\windows\system32\setbcdlocale.dll
2009-03-14 00:58 40,960 a------- c:\windows\system32\srclient.dll
2009-03-14 00:58 14,848 a------- c:\windows\system32\srdelayed.exe
2009-03-14 00:58 6,656 a------- c:\windows\system32\kbd106n.dll
2009-03-14 00:57 1,314,816 a------- c:\windows\system32\quartz.dll
2009-03-14 00:57 430,080 a------- c:\windows\system32\vbscript.dll
2009-03-14 00:57 180,224 a------- c:\windows\system32\scrobj.dll
2009-03-14 00:57 172,032 a------- c:\windows\system32\scrrun.dll
2009-03-14 00:57 155,648 a------- c:\windows\system32\wscript.exe
2009-03-14 00:57 135,168 a------- c:\windows\system32\wshom.ocx
2009-03-14 00:57 135,168 a------- c:\windows\system32\cscript.exe
2009-03-14 00:57 90,112 a------- c:\windows\system32\wshext.dll
2009-03-14 00:55 269,312 a------- c:\windows\system32\es.dll
2009-03-14 00:55 212,480 a------- c:\windows\system32\drivers\mrxsmb10.sys
2009-03-14 00:55 443,392 a------- c:\windows\system32\win32spl.dll
2009-03-14 00:55 361,984 a------- c:\windows\system32\IPSECSVC.DLL
2009-03-14 00:55 288,768 a------- c:\windows\system32\drivers\srv.sys
2009-03-14 00:55 2,927,104 a------- c:\windows\explorer.exe
2009-03-14 00:55 268,288 a------- c:\windows\system32\schannel.dll
2009-03-14 00:55 303,616 a------- c:\windows\system32\wmpeffects.dll
2009-03-14 00:55 2,033,152 a------- c:\windows\system32\win32k.sys
2009-03-14 00:54 3,601,464 a------- c:\windows\system32\ntkrnlpa.exe
2009-03-14 00:54 3,549,240 a------- c:\windows\system32\ntoskrnl.exe
2009-03-14 00:46 8,014 a------- c:\windows\system32\drivers\SYMEVENT.CAT
2009-03-14 00:46 805 a------- c:\windows\system32\drivers\SYMEVENT.INF
2009-03-14 00:46 109,744 a------- c:\windows\system32\drivers\SYMEVENT.SYS
2009-03-14 00:46 <DIR> --d----- c:\program files\Symantec
2009-03-14 00:45 <DIR> --d----- c:\program files\Symantec AntiVirus
2009-03-14 00:40 1,334,272 a------- c:\windows\system32\msxml6.dll
2009-03-14 00:10 1,524,736 a------- c:\windows\system32\wucltux.dll
2009-03-14 00:09 83,456 a------- c:\windows\system32\wudriver.dll
2009-03-14 00:09 162,064 a------- c:\windows\system32\wuwebv.dll
2009-03-14 00:09 31,232 a------- c:\windows\system32\wuapp.exe
2009-03-13 12:06 <DIR> --d----- c:\users\David
2009-03-13 12:01 <DIR> --dsh--- c:\programdata\Documents
2009-03-13 12:01 <DIR> --dsh--- C:\Documents and Settings

==================== Find3M ====================

2009-03-14 17:06 86,016 a------- c:\windows\inf\infstrng.dat
2009-03-14 17:06 51,200 a------- c:\windows\inf\infpub.dat
2009-03-14 17:06 86,016 a------- c:\windows\inf\infstor.dat
2009-03-14 03:05 665,600 a------- c:\windows\inf\drvindex.dat
2008-12-23 21:58 453,152 a------- c:\windows\system32\nvuninst.exe
2008-12-16 01:31 4,096 a------- c:\windows\system32\dxmasf.dll
2008-12-16 01:31 7,680 a------- c:\windows\system32\spwmp.dll
2008-12-15 23:29 8,147,456 a------- c:\windows\system32\wmploc.DLL
2008-07-24 17:12 174 a--sh--- c:\program files\desktop.ini
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat

============= FINISH: 17:25:16.91 ===============

Attached Files


Edited by Weef Bellington, 14 March 2009 - 08:00 PM.


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#2 KoanYorel

KoanYorel

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Posted 26 March 2009 - 02:21 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

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Posted 31 March 2009 - 12:10 AM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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