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Laptop Running Slow


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#1 kevb8ll

kevb8ll

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Posted 14 March 2009 - 04:20 PM

My wife's laptop is running really slow so I thought I'd post here for advice.

Kev

----------------------------------------------------------------------------------------------

DDS (Ver_09-02-01.01) - NTFSx86
Run by Della at 21:14:56.68 on 14/03/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.502.158 [GMT 0:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\Explorer.EXE
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\HPQ\SHARED\HPQWMI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe
C:\Program Files\OpenOffice.org 2.0\program\soffice.exe
C:\Program Files\OpenOffice.org 2.0\program\soffice.BIN
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Della\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.co.uk/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
EB: &Discuss: {bdeade7f-c265-11d0-bced-00a0c90ab50f} - shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [RealPlayer] "c:\program files\real\realplayer\realplay.exe" /RunUPGToolCommandReBoot
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [PC Suite Tray] "c:\program files\nokia\nokia pc suite 7\PCSuite.exe" -onlytray
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\soundmax\SMax4PNP.exe
mRun: [SoundMAX] c:\program files\analog devices\soundmax\Smax4.exe /tray
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [hpWirelessAssistant] c:\program files\hpq\hp wireless assistant\HP Wireless Assistant.exe
mRun: [iTunesHelper] c:\program files\itunes\iTunesHelper.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
mRun: [eabconfg.cpl] c:\program files\hpq\quick launch buttons\EabServr.exe /Start
mRun: [Cpqset] c:\program files\hpq\default settings\cpqset.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [OpwareSE2] "c:\program files\scansoft\omnipagese2.0\OpwareSE2.exe"
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.2\apps\apdproxy.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\della\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 2.0\program\quickstart.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: Easy-WebPrint Add To Print List - c:\program files\canon\easy-webprint\Resource.dll/RC_AddToList.html
IE: Easy-WebPrint High Speed Print - c:\program files\canon\easy-webprint\Resource.dll/RC_HSPrint.html
IE: Easy-WebPrint Preview - c:\program files\canon\easy-webprint\Resource.dll/RC_Preview.html
IE: Easy-WebPrint Print - c:\program files\canon\easy-webprint\Resource.dll/RC_Print.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - {552781AF-37E4-4FEE-920A-CED9E648EADD} - c:\program files\common files\microsoft shared\encarta search bar\ENCSBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://download.divx.com/player/DivXBrowserPlugin.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1138316018218
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} - hxxp://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://www.adobe.com/products/acrobat/nos/gp.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll

================= FIREFOX ===================

FF - ProfilePath -

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-12-13 325128]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2006-11-14 27656]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-12-13 107272]
R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-5-12 611664]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2008-12-13 903960]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-12-13 298264]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
S3 adxapie;adxapie;\??\c:\docume~1\della\locals~1\temp\adxapie.sys --> c:\docume~1\della\locals~1\temp\adxapie.sys [?]

=============== Created Last 30 ================

2009-03-14 11:28 410,984 a------- c:\windows\system32\deploytk.dll
2009-02-26 20:46 26,112 a------- c:\windows\system32\drivers\usbser.sys
2009-02-26 20:46 26,112 a------- c:\windows\system32\dllcache\usbser.sys
2009-02-26 20:45 0 a---h--- c:\windows\system32\drivers\Msft_Kernel_ccdcmb_01007.Wdf
2009-02-26 20:45 0 a---h--- c:\windows\system32\drivers\MsftWdf_Kernel_01007_Coinstaller_Critical.Wdf
2009-02-26 20:45 14,640 -------- c:\windows\system32\spmsgXP_2k3.dll
2009-02-26 20:34 <DIR> --d----- c:\program files\common files\PCSuite
2009-02-26 20:34 <DIR> --d----- c:\program files\common files\Nokia
2009-02-26 20:33 18,816 a------- c:\windows\system32\drivers\pccsmcfd.sys
2009-02-26 20:32 <DIR> --d----- c:\program files\PC Connectivity Solution
2009-02-26 20:32 8,064 a------- c:\windows\system32\drivers\usbser_lowerfltj.sys
2009-02-26 20:32 8,064 a------- c:\windows\system32\drivers\usbser_lowerflt.sys
2009-02-26 20:32 22,016 a------- c:\windows\system32\drivers\ccdcmbo.sys
2009-02-26 20:32 659,968 a------- c:\windows\system32\nmwcdcocls.dll
2009-02-26 20:32 17,664 a------- c:\windows\system32\drivers\ccdcmb.sys
2009-02-26 20:32 1,112,288 a------- c:\windows\system32\wdfcoinstaller01007.dll
2009-02-26 20:32 91,136 a------- c:\windows\system32\nmwcdcls.dll
2009-02-26 20:32 <DIR> --d----- c:\program files\Nokia

==================== Find3M ====================

2009-02-09 11:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-09 11:13 1,846,784 -------- c:\windows\system32\dllcache\win32k.sys
2009-01-28 12:08 10,520 a------- c:\windows\system32\avgrsstx.dll
2009-01-28 12:08 325,128 a------- c:\windows\system32\drivers\avgldx86.sys
2009-01-28 12:08 107,272 a------- c:\windows\system32\drivers\avgtdix.sys
2009-01-16 21:35 3,594,752 a------- c:\windows\system32\dllcache\mshtml.dll
2008-12-24 23:59 79,443 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2008-12-19 09:10 70,656 a------- c:\windows\system32\dllcache\ie4uinit.exe
2008-12-19 09:10 13,824 a------- c:\windows\system32\dllcache\ieudinit.exe
2008-12-19 05:25 634,024 a------- c:\windows\system32\dllcache\iexplore.exe
2008-12-19 05:23 161,792 a------- c:\windows\system32\dllcache\ieakui.dll
2007-10-12 15:41 57,488 a------- c:\docume~1\della\applic~1\GDIPFONTCACHEV1.DAT
2007-09-18 22:12 28,266 a------- c:\docume~1\della\applic~1\wklnhst.dat

============= FINISH: 21:16:52.89 ===============

Attached Files


Edited by kevb8ll, 14 March 2009 - 04:21 PM.

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#2 KoanYorel

KoanYorel

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Posted 26 March 2009 - 02:08 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

KoanYorel

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Posted 30 March 2009 - 11:53 PM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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