Computer Running Slow / Browsers Crashing (FF & IE)

Hello,

I've recently discovered that my computer has been running slow and that both Firefox and Internet Explorer crash when I visit certain sites (LordsofPain.Net & Webcourses@UCF). I suspect that these problems come from a common source. Any help would be greatly appreciated. If you need any additional information, feel free to let me know and I will get back to you as soon as possible.

Also, I've been having another problem whenever I insert a disk with a PDF file on it, I get this message:

Your version of {No Pconfig} can read files on this disc but you will not be able to edit or add to them.

I thought this might also be related to the problem.

Thanks.


DDS (Ver_09-02-01.01) - NTFSx86
Run by Brian Bustos at 14:39:01.02 on Sat 03/14/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_03

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_03\bin\ssv.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.0.926.3450\swg.dll
TB: {0BF43445-2F28-4351-9252-17FE6E806AA0} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Google Update] "c:\documents and settings\brian bustos\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [BCMSMMSG] BCMSMMSG.exe
mRun: [PRONoMgr.exe] c:\program files\intel\ncs\proset\PRONoMgr.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /installquiet
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] c:\program files\google\gmail notifier\gnotify.exe
mRun: [LogitechCommunicationsManager] "c:\program files\common files\logishrd\lcommgr\Communications_Helper.exe"
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam\Quickcam.exe" /hide
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\10.0\sharedcom\RoxWatchTray10.exe"
mRun: [00PCTFW] "c:\program files\pc tools firewall plus\FirewallGUI.exe" -s
mRun: [avgnt] "c:\program files\avira\antivir personaledition classic\avgnt.exe" /min
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [DeadAIM] rundll32.exe "c:\progra~1\aim95\\DeadAIM.ocm",ExportedCheckODLs
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_03\bin\jusched.exe"
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim95\aim.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - c:\program files\bodog poker\BPGame.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_03\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
Trusted Zone: akamai.net\a248.e
Trusted Zone: bitdefender.com
Trusted Zone: netflame.cc\ssl-hints
DPF: Microsoft XML Parser for Java - file:///C:/WINDOWS/Java/classes/xmldso.cab
DPF: {2E843840-4966-4C88-8A8B-EDD674055832} - hxxp://plugins.screenwatch.com/wm/swplay.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1195504389768
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} - hxxps://signin3.valueactive.com/Register/Branding/olr3313/OCX/flashax.cab
TCP: {22F32980-7A11-4EBA-AF90-8D3900733A14} = 132.170.240.15,132.170.249.15
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: Sebring - c:\windows\system32\LgNotify.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\brianb~1\applic~1\mozilla\firefox\profiles\6loyf0bg.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - plugin: c:\documents and settings\brian bustos\application data\mozilla\firefox\profiles\6loyf0bg.default\extensions\firefox@tvunetworks.com\plugins\npTVUAx.dll
FF - plugin: c:\documents and settings\brian bustos\application data\mozilla\firefox\profiles\6loyf0bg.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp07075003.dll
FF - plugin: c:\documents and settings\brian bustos\local settings\application data\google\update\1.2.141.5\npGoogleOneClick7.dll
FF - plugin: c:\program files\google\google updater\2.4.1508.6312\npCIDetect13.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nppl3260.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nprpjplug.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================

2009-03-13 12:16 <DIR> --d----- c:\program files\iPod
2009-03-13 12:16 <DIR> --d----- c:\program files\iTunes
2009-03-13 12:16 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{00D89592-F643-4D8D-8F0F-AFAE0F14D4C3}
2009-03-10 18:21 103,744 a------- c:\windows\system32\drivers\AnyDVD.sys
2009-03-06 02:44 <DIR> --d----- c:\program files\common files\Wise Installation Wizard
2009-03-05 14:50 <DIR> --d----- c:\docume~1\brianb~1\applic~1\Red Alert 3
2009-03-05 14:50 107,888 a------- c:\windows\system32\CmdLineExt.dll
2009-03-05 14:49 3,624 a------- c:\windows\system32\ealregsnapshot1.reg
2009-03-05 14:16 1,491,992 a------- c:\windows\system32\D3DCompiler_38.dll
2009-03-05 14:16 467,984 a------- c:\windows\system32\d3dx10_38.dll
2009-03-05 14:16 3,850,760 a------- c:\windows\system32\D3DX9_38.dll
2009-03-05 14:16 1,358,192 a------- c:\windows\system32\D3DCompiler_35.dll
2009-03-05 14:16 444,776 a------- c:\windows\system32\d3dx10_35.dll
2009-03-05 14:16 3,727,720 a------- c:\windows\system32\d3dx9_35.dll
2009-03-05 14:16 <DIR> --d----- c:\windows\Logs
2009-03-04 01:34 32 a------- c:\docume~1\alluse~1\applic~1\ezsid.dat
2009-03-01 19:09 1,089,593 -c------ c:\windows\system32\dllcache\ntprint.cat
2009-02-28 22:24 <DIR> --d----- c:\windows\SxsCaPendDel
2009-02-26 02:01 <DIR> --d----- c:\docume~1\brianb~1\applic~1\ZumoDrive
2009-02-26 02:00 <DIR> --d----- c:\program files\Zecter
2009-02-20 14:22 31,048 a------- c:\windows\system32\drivers\point32.sys
2009-02-20 14:22 <DIR> --d----- c:\program files\Microsoft IntelliPoint
2009-02-20 14:18 21,504 ac------ c:\windows\system32\dllcache\hidserv.dll
2009-02-20 14:18 21,504 a------- c:\windows\system32\hidserv.dll
2009-02-20 14:18 14,592 ac------ c:\windows\system32\dllcache\kbdhid.sys
2009-02-20 14:18 14,592 a------- c:\windows\system32\drivers\kbdhid.sys
2009-02-20 13:57 <DIR> --d----- c:\program files\directx
2009-02-20 13:54 <DIR> --d----- C:\Dynamix
2009-02-17 23:35 2,560 a------- c:\windows\_MSRSTRT.EXE
2009-02-17 23:19 <DIR> --d----- c:\program files\common files\Stardock
2009-02-17 23:08 <DIR> --d----- c:\program files\GPLGS
2009-02-17 23:07 87,552 a------- c:\windows\system32\cpwmon2k.dll
2009-02-17 23:07 <DIR> --d----- c:\program files\Acro Software
2009-02-17 20:17 7,533 a------- c:\windows\system32\novas6.ctm
2009-02-17 13:11 24,232 a------- c:\windows\system32\drivers\ElbyCDIO.sys
2009-02-17 09:33 89,256 a------- c:\windows\system32\ElbyCDIO.dll
2009-02-14 02:23 <DIR> --d----- c:\program files\common files\InterVideo
2009-02-14 02:23 <DIR> --d----- c:\docume~1\alluse~1\applic~1\InterVideo
2009-02-14 02:22 204,800 a------- c:\windows\system32\IVIresizeW7.dll
2009-02-14 02:22 200,704 a------- c:\windows\system32\IVIresizeA6.dll
2009-02-14 02:22 192,512 a------- c:\windows\system32\IVIresizeP6.dll
2009-02-14 02:22 192,512 a------- c:\windows\system32\IVIresizeM6.dll
2009-02-14 02:22 188,416 a------- c:\windows\system32\IVIresizePX.dll
2009-02-14 02:22 20,480 a------- c:\windows\system32\IVIresize.dll
2009-02-14 02:16 <DIR> --d----- c:\program files\common files\Ulead Systems
2009-02-14 01:43 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Geek Squad

==================== Find3M ====================

2009-03-14 12:34 0 a------- c:\windows\system32\drivers\lvuvc.hs
2009-03-14 12:33 0 a------- c:\windows\system32\drivers\logiflt.iad
2009-03-13 11:51 130,424 a------- c:\windows\system32\drivers\PCTCore.sys
2009-03-06 01:36 43,161 a------- c:\windows\system32\nvModes.dat
2009-03-05 23:59 1,900,544 a------- c:\windows\system32\usbaaplrc.dll
2009-03-05 23:59 36,864 a------- c:\windows\system32\drivers\usbaapl.sys
2009-02-25 00:30 79,644 a---h--- c:\windows\system32\mlfcache.dat
2009-02-24 14:22 73,840 a------- c:\windows\system32\drivers\PCTAppEvent.sys
2009-02-24 14:21 95,640 a------- c:\windows\system32\drivers\pctplfw.sys
2009-02-11 11:19 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-11 11:19 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-02-09 07:13 1,846,784 -------- c:\windows\system32\win32k.sys
2009-01-15 12:19 23,848 a------- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-01-05 18:33 3,751,995 a------- c:\windows\system32\GPhotos.scr
2008-12-28 15:09 61,224 a------- c:\documents and settings\brian bustos\GoToAssistDownloadHelper.exe
2008-12-25 21:58 389,120 a------- c:\windows\system32\CF12866.exe
2008-12-21 17:46 351,744 a------- c:\windows\system32\avisynth.dll
2008-12-20 19:15 826,368 a------- c:\windows\system32\wininet.dll

============= FINISH: 14:41:46.72 ===============
 Attach.txt   15.32KB   27 downloads



I ran MBAM and it found something. I quarantined and deleted the file, but nothing changed. Here's the log:

Malwarebytes' Anti-Malware 1.34
Database version: 1848
Windows 5.1.2600 Service Pack 3

3/14/2009 5:13:12 PM
mbam-log-2009-03-14 (17-13-12).txt

Scan type: Full Scan (C:\|E:\|F:\|)
Objects scanned: 274629
Time elapsed: 1 hour(s), 39 minute(s), 14 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items dtected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{0C31FA9D-7DA5-49BF-A778-6A0D77AC1A40}\RP99\A0025529.exe (Trojan.Agent) -> Quarantined and deleted successfully.

Edited by BrianJBustos, 14 March 2009 - 04:16 PM.

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:

• Download DDS by sUBs from one of the following links. Save it to your desktop.
  • DDS.com
  • DDS.scr
  • DDS.pif
• Double click on the DDS icon, allow it to run.
• A small box will open, with an explaination about the tool. No input is needed, the scan is running.
• Notepad will open with the results.
• Follow the instructions that pop up for posting the results.
• Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K

Hello,

The problem that I am having is that both Mozilla Firefox and Internet Explorer are crashing after I visit certain sites. So far, the problem has occurred when I have visited both Lords of Pain (Wrestling News Site) and WebCourses@UCF (UCF Assignment Site). The browsers do not crash when I first visit the site, but when I try to click a link on those sites, the browsers crash.

Here is the DDS log and I have attached the the attach file.


DDS (Ver_09-03-16.01) - NTFSx86
Run by Brian Bustos at 15:04:29.94 on Thu 03/26/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_03
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.110 [GMT -4:00]

AV: Avira AntiVir PersonalEdition *On-access scanning disabled* (Updated)
FW: PC Tools Firewall Plus *disabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\System32\S24EvMon.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\PC Tools Firewall Plus\FWService.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\1XConfig.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Brian Bustos\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Documents and Settings\All Users\Application Data\Macrovision\FLEXnet Connect\6\ISUSPM.exe
C:\Documents and Settings\All Users\Application Data\U3\U3Launcher\LaunchU3.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\Brian Bustos\Desktop\dds.com

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_03\bin\ssv.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
TB: {0BF43445-2F28-4351-9252-17FE6E806AA0} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Google Update] "c:\documents and settings\brian bustos\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [ISUSPM] "c:\documents and settings\all users\application data\macrovision\flexnet connect\6\ISUSPM.exe" -scheduler
mRun: [BCMSMMSG] BCMSMMSG.exe
mRun: [PRONoMgr.exe] c:\program files\intel\ncs\proset\PRONoMgr.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /installquiet
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] c:\program files\google\gmail notifier\gnotify.exe
mRun: [LogitechCommunicationsManager] "c:\program files\common files\logishrd\lcommgr\Communications_Helper.exe"
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam\Quickcam.exe" /hide
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\10.0\sharedcom\RoxWatchTray10.exe"
mRun: [00PCTFW] "c:\program files\pc tools firewall plus\FirewallGUI.exe" -s
mRun: [avgnt] "c:\program files\avira\antivir personaledition classic\avgnt.exe" /min
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [DeadAIM] rundll32.exe "c:\progra~1\aim95\\DeadAIM.ocm",ExportedCheckODLs
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_03\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
StartupFolder: c:\docume~1\brianb~1\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\docume~1\brianb~1\startm~1\programs\startup\stardo~1.lnk - c:\program files\stardock\objectdock\ObjectDock.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\launch~1.lnk - c:\windows\installer\{d8e363a7-88b7-446d-b2c0-e26ce4dc8e54}\_294823.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\desktop messenger\8876480\program\LogitechDesktopMessenger.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\monitor.lnk - c:\program files\sandisk\sandisk transfermate\SD Monitor.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\vpncli~1.lnk - c:\windows\installer\{871df2be-41d2-4334-ac33-839af16fc8fe}\Icon3E5562ED7.ico
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim95\aim.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - c:\program files\bodog poker\BPGame.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_03\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
Trusted Zone: akamai.net\a248.e
Trusted Zone: bitdefender.com
Trusted Zone: netflame.cc\ssl-hints
DPF: Microsoft XML Parser for Java - file:///C:/WINDOWS/Java/classes/xmldso.cab
DPF: {2E843840-4966-4C88-8A8B-EDD674055832} - hxxp://plugins.screenwatch.com/wm/swplay.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1195504389768
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} - hxxps://signin3.valueactive.com/Register/Branding/olr3313/OCX/flashax.cab
TCP: {22F32980-7A11-4EBA-AF90-8D3900733A14} = 132.170.240.15,132.170.249.15
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: Sebring - c:\windows\system32\LgNotify.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\brianb~1\applic~1\mozilla\firefox\profiles\6loyf0bg.default\
FF - prefs.js: browser.search.selectedEngine - IMDb
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - plugin: c:\documents and settings\brian bustos\application data\mozilla\firefox\profiles\6loyf0bg.default\extensions\firefox@tvunetworks.com\plugins\npTVUAx.dll
FF - plugin: c:\documents and settings\brian bustos\application data\mozilla\firefox\profiles\6loyf0bg.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071101000055.dll
FF - plugin: c:\documents and settings\brian bustos\local settings\application data\google\update\1.2.141.5\npGoogleOneClick7.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nppl3260.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nprpjplug.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll

============= SERVICES / DRIVERS ===============

R1 avgio;avgio;c:\program files\avira\antivir personaledition classic\avgio.sys [2009-1-3 11840]
R1 pctgntdi;pctgntdi;c:\windows\system32\drivers\pctgntdi.sys [2009-1-3 159600]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-2-17 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-2-17 55024]
R2 AntiVirScheduler;Avira AntiVir Personal - Free Antivirus Scheduler;c:\program files\avira\antivir personaledition classic\sched.exe [2009-1-3 68865]
R2 AntiVirService;Avira AntiVir Personal - Free Antivirus Guard;c:\program files\avira\antivir personaledition classic\avguard.exe [2009-1-3 151297]
R2 PCTAppEvent;PCTAppEvent Driver;c:\windows\system32\drivers\PCTAppEvent.sys [2009-1-3 73840]
R2 PCToolsFirewallPlus;PC Tools Firewall Plus;c:\program files\pc tools firewall plus\FWService.exe [2009-1-3 146800]
R3 avgntflt;avgntflt;c:\program files\avira\antivir personaledition classic\avgntflt.sys [2009-1-3 52032]
R3 pctplfw;pctplfw;c:\windows\system32\drivers\pctplfw.sys [2009-1-3 95640]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-2-17 7408]
S2 LinksysUpdater;Linksys Updater;c:\program files\linksys\linksys updater\bin\LinksysUpdater.exe [2008-1-15 204800]
S2 RoxLiveShare10;LiveShare P2P Server 10;c:\program files\common files\roxio shared\10.0\sharedcom\RoxLiveShare10.exe [2008-5-14 309744]
S2 RoxWatch10;Roxio Hard Drive Watcher 10;c:\program files\common files\roxio shared\10.0\sharedcom\RoxWatch10.exe [2008-5-14 166384]
S3 Ad-Watch Connect Filter;Ad-Watch Connect Kernel Filter;\??\c:\windows\system32\drivers\nsdriver.sys --> c:\windows\system32\drivers\NSDriver.sys [?]
S3 Ad-Watch Real-Time Scanner;AW Real-Time Scanner;\??\c:\windows\system32\drivers\awrtpd.sys --> c:\windows\system32\drivers\AWRTPD.sys [?]
S3 Ad-Watch Registry Filter;Ad-Watch Registry Kernel Filter;\??\c:\windows\system32\drivers\awrtrd.sys --> c:\windows\system32\drivers\AWRTRD.sys [?]
S3 RoxMediaDB10;RoxMediaDB10;c:\program files\common files\roxio shared\10.0\sharedcom\RoxMediaDB10.exe [2008-5-14 1120752]
S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2005-1-26 280344]

=============== Created Last 30 ================

2009-03-26 14:06 <DIR> --d----- c:\docume~1\brianb~1\applic~1\Macrovision
2009-03-25 16:56 <DIR> --d----- c:\windows\system32\E177E04D548C4006A465EEB92D3DE021
2009-03-25 16:56 65 a------- c:\windows\minitab.ini
2009-03-25 16:54 <DIR> --d----- c:\program files\Minitab 15
2009-03-25 16:50 <DIR> --d----- c:\temp\Minitab1513_English_6month
2009-03-24 20:38 <DIR> --d----- c:\program files\Haali
2009-03-24 20:37 421,888 a------- c:\windows\system32\ac3filter.acm
2009-03-24 20:37 <DIR> --d----- c:\program files\AC3Filter
2009-03-23 12:36 23,392 a------- c:\windows\system32\nscompat.tlb
2009-03-23 12:36 16,832 a------- c:\windows\system32\amcompat.tlb
2009-03-21 13:10 <DIR> --d----- c:\program files\common files\Wise Installation Wizard
2009-03-18 13:08 103,744 a------- c:\windows\system32\drivers\AnyDVD.sys
2009-03-15 23:28 <DIR> --d----- c:\program files\common files\DivX Shared
2009-03-13 12:16 <DIR> --d----- c:\program files\iPod
2009-03-13 12:16 <DIR> --d----- c:\program files\iTunes
2009-03-13 12:16 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{00D89592-F643-4D8D-8F0F-AFAE0F14D4C3}
2009-03-05 14:50 <DIR> --d----- c:\docume~1\brianb~1\applic~1\Red Alert 3
2009-03-05 14:50 107,888 a------- c:\windows\system32\CmdLineExt.dll
2009-03-05 14:49 3,624 a------- c:\windows\system32\ealregsnapshot1.reg
2009-03-05 14:16 1,491,992 a------- c:\windows\system32\D3DCompiler_38.dll
2009-03-05 14:16 467,984 a------- c:\windows\system32\d3dx10_38.dll
2009-03-05 14:16 3,850,760 a------- c:\windows\system32\D3DX9_38.dll
2009-03-05 14:16 1,358,192 a------- c:\windows\system32\D3DCompiler_35.dll
2009-03-05 14:16 444,776 a------- c:\windows\system32\d3dx10_35.dll
2009-03-05 14:16 3,727,720 a------- c:\windows\system32\d3dx9_35.dll
2009-03-05 14:16 <DIR> --d----- c:\windows\Logs
2009-03-04 01:34 32 a------- c:\docume~1\alluse~1\applic~1\ezsid.dat
2009-03-01 19:09 1,089,593 -c------ c:\windows\system32\dllcache\ntprint.cat
2009-02-28 22:24 <DIR> --d----- c:\windows\SxsCaPendDel
2009-02-26 02:01 <DIR> --d----- c:\docume~1\brianb~1\applic~1\ZumoDrive
2009-02-26 02:00 <DIR> --d----- c:\program files\Zecter

==================== Find3M ====================

2009-03-26 14:00 0 a------- c:\windows\system32\drivers\lvuvc.hs
2009-03-26 14:00 0 a------- c:\windows\system32\drivers\logiflt.iad
2009-03-25 00:21 43,161 a------- c:\windows\system32\nvModes.dat
2009-03-13 11:51 130,424 a------- c:\windows\system32\drivers\PCTCore.sys
2009-03-05 23:59 1,900,544 a------- c:\windows\system32\usbaaplrc.dll
2009-03-05 23:59 36,864 a------- c:\windows\system32\drivers\usbaapl.sys
2009-02-25 00:30 79,644 a---h--- c:\windows\system32\mlfcache.dat
2009-02-24 14:22 73,840 a------- c:\windows\system32\drivers\PCTAppEvent.sys
2009-02-24 14:21 95,640 a------- c:\windows\system32\drivers\pctplfw.sys
2009-02-17 23:35 2,560 a------- c:\windows\_MSRSTRT.EXE
2009-02-17 13:11 24,232 a------- c:\windows\system32\drivers\ElbyCDIO.sys
2009-02-17 09:33 89,256 a------- c:\windows\system32\ElbyCDIO.dll
2009-02-11 11:19 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-11 11:19 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-02-09 07:13 1,846,784 -------- c:\windows\system32\win32k.sys
2009-01-26 21:34 90,112 a------- c:\windows\system32\dpl100.dll
2009-01-26 21:34 823,296 a------- c:\windows\system32\divx_xx0c.dll
2009-01-26 21:34 823,296 a------- c:\windows\system32\divx_xx07.dll
2009-01-26 21:34 815,104 a------- c:\windows\system32\divx_xx0a.dll
2009-01-26 21:34 802,816 a------- c:\windows\system32\divx_xx11.dll
2009-01-26 21:34 684,032 a------- c:\windows\system32\DivX.dll
2009-01-05 18:33 3,751,995 a------- c:\windows\system32\GPhotos.scr
2008-12-28 15:09 61,224 a------- c:\documents and settings\brian bustos\GoToAssistDownloadHelper.exe
2008-12-16 21:00 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008121620081217\index.dat

============= FINISH: 15:05:19.76 ===============
 Attach.zip   5.16KB   29 downloads

Hang on Brian. Help should be within a day.

Hello Brian. I will be helping you.

This does not appear to be malware related.

Let's see what we can do.

Update Java to Version 6 Update 13
Your current version of Java is outdated. Malware creators can exploit the lesser security of older versions. Please uninstall your current version through Add/Remove Programs. Remove all instances of Java, J2SE Runtime, Java Runtime, and Java Runtime Environment. Restart your computer after uninstalling.

Please download the installer here. Choose "Windows".

Delete the installer after use.

---

Please give me some specifics about the crashes. Do you get error messages? Does the windows simply close?

Could you also give me a link to the pages that crash the browser?

With Regards,
The Panda

Hello,

Thanks in advance for your help. I have a question about uninstalling some of the Java things. I have an item called:

JS2E™ Java Runtime Environment 1.4.1 (SAS Private Version)

I am not sure if I should delete this since it is connected to a program I need to use, SAS. I just wanted to make sure if you think I should still delete this file.

Also, here are the links to the two sites that cause crashing in FF and IE:

http://www.lordsofpain.net
https://webcourses.ucf.edu (You need to log in to this site)

Remember, the problem isn't when initially visit the site, it is when I click on a follow-up link that the browser just closes. Both browsers just simply close.

Thanks.

Hello.

It will not be necessary to uninstall that Java. I think the newer version will have overwritten it, if not, it's not an issue.

The crashes are occuring after the Java update?

On the https://webcourses.ucf.edu/ page, are you able to click the "Check Browser" button? It appears to have some special requirements. I'm using IE8 and it does not pass requirements.

With Regards,
The Panda

thanks for you help. Everything appears to be working now.

That's good to hear.

Since this issue appears to be resolved, this topic is now closed.
If you are the topic starter and need this topic reopened, send me a message.

Everyone else, please begin a new topic.

With Regards,
The Panda