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Infected with virus: Please help


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18 replies to this topic

#1 rubbarose

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Posted 14 March 2009 - 10:13 AM

thanks so much in advance! you all helped me once in the past and I am very appreciative.

running windows xp pro.

unable to start malware bytes or super spyware. trend micro showed virus but could not clean it.

Any idea's. strange screen flashes. redirects attempt to get to kaspersky website.

Edited by rubbarose, 14 March 2009 - 10:21 AM.


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#2 quietman7

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Posted 14 March 2009 - 11:10 AM

Some types of malware will disable MBAM and other security tools. If MBAM will not run, try renaming it.
  • Open the Malwarebytes' Anti-Malware folder in Program Files.
  • Right-click on the mbam.exe file, rename it to myscan and change the .exe extension to .scr, .com, .pif, or .bat.
  • Double-click on myscan.scr (or whatever extension you renamed it) to launch the program and perform your scan.

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#3 rubbarose

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Posted 14 March 2009 - 04:41 PM

Malwarebytes' Anti-Malware 1.33
Database version: 1654
Windows 5.1.2600 Service Pack 3

3/14/2009 2:40:52 PM
mbam-log-2009-03-14 (14-40-52).txt

Scan type: Quick Scan
Objects scanned: 70554
Time elapsed: 2 minute(s), 27 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 18
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.136,85.255.112.145 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{5ffc6335-0aca-4e57-978c-205ff3146640}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.136,85.255.112.145 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{5ffc6335-0aca-4e57-978c-205ff3146640}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.136,85.255.112.145 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{6c5f3afd-bfb6-41bc-a94c-77f348a9198c}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.136,85.255.112.145 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{6c5f3afd-bfb6-41bc-a94c-77f348a9198c}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.136,85.255.112.145 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{f6586861-e118-4d81-a0de-dc285cc64985}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.136,85.255.112.145 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.136,85.255.112.145 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{5ffc6335-0aca-4e57-978c-205ff3146640}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.136,85.255.112.145 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{5ffc6335-0aca-4e57-978c-205ff3146640}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.136,85.255.112.145 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{6c5f3afd-bfb6-41bc-a94c-77f348a9198c}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.136,85.255.112.145 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{6c5f3afd-bfb6-41bc-a94c-77f348a9198c}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.136,85.255.112.145 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{f6586861-e118-4d81-a0de-dc285cc64985}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.136,85.255.112.145 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.136,85.255.112.145 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\Tcpip\Parameters\Interfaces\{5ffc6335-0aca-4e57-978c-205ff3146640}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.136,85.255.112.145 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\Tcpip\Parameters\Interfaces\{5ffc6335-0aca-4e57-978c-205ff3146640}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.136,85.255.112.145 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\Tcpip\Parameters\Interfaces\{6c5f3afd-bfb6-41bc-a94c-77f348a9198c}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.136,85.255.112.145 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\Tcpip\Parameters\Interfaces\{6c5f3afd-bfb6-41bc-a94c-77f348a9198c}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.136,85.255.112.145 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Services\Tcpip\Parameters\Interfaces\{f6586861-e118-4d81-a0de-dc285cc64985}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.136,85.255.112.145 -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 rubbarose

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Posted 14 March 2009 - 05:21 PM

Now can not access internet even though connection is good!

#5 quietman7

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Posted 14 March 2009 - 05:27 PM

Your MBAM log indicates you are using an older version of MBAM with an outdated database). Please download and install the most current version (1.34) from here.

Since you cannot use the Internet or download any programs to the infected machine, you are going to need access to another computer (family member, friend, etc) with an Internet connection. Save mbam-setup.exe to a flash (usb, pen, thumb, jump) drive or CD, transfer it to the infected machine, then install and run the program. If you cannot transfer to or install on the infected machine, try running the setup (installation) file directly from the flash drive or CD by double-clicking on mbam-setup.exe so it will install on the hard drive.

You will also need to manually download the latest definition database from another computer, save and transfer them to the infected machine. After installing MBAM, just double-click on mbam-rules.exe to apply the update.Mbam-rules.exe is not updated daily. Another way to get the most current definitions is to update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
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#6 rubbarose

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Posted 14 March 2009 - 06:06 PM

another rid bit

Clock switched to military time.

#7 quietman7

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Posted 15 March 2009 - 06:43 AM

To change your time, go to Start > Control Panel and double-click Date, Time, Language and Regional Options.
Note: Depending on your settings (classic view) it may show as Regional and Language Options.
In the Regional Options tab, under Standards and formats click the Customize... button.
Click the Time tab, and then click the down arrow next to the Time format box.
Select: h:mm:ss tt
Click Apply or Ok twice to exit out.

Or click on Start > Help and Support Center and in the Search box type: change time display
Press Enter or click the green arrow.
Under Suggested Topics click > Pick a task, click on "Change the way your computer displays the time" and follow the instructions provided.
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#8 rubbarose

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Posted 16 March 2009 - 04:07 PM

Thanks so much!

I will be trying this tonight.

#9 rubbarose

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Posted 16 March 2009 - 09:35 PM

quick scan.

Malwarebytes' Anti-Malware 1.34
Database version: 1826
Windows 5.1.2600 Service Pack 3

3/16/2009 5:45:52 PM
mbam-log-2009-03-16 (17-45-46).txt

Scan type: Quick Scan
Objects scanned: 96052
Time elapsed: 2 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\RECYCLER\S-3-8-30-100025328-100004689-100004878-4504.com (Trojan.Agent) -> No action taken.
C:\WINDOWS\system32\gaopdxcounter (Trojan.Agent) -> No action taken.


reboot then full scan.

Malwarebytes' Anti-Malware 1.34
Database version: 1826
Windows 5.1.2600 Service Pack 3

3/16/2009 6:23:34 PM
mbam-log-2009-03-16 (18-23-34).txt

Scan type: Full Scan (C:\|)
Objects scanned: 190277
Time elapsed: 24 minute(s), 14 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\gaopdxcounter (Trojan.Agent) -> Quarantined and deleted successfully.


still unable to connect to internet.

#10 rubbarose

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Posted 16 March 2009 - 10:06 PM

more information. attempted to connect to internet and shows wireless connection but no page can be displayed. attempted to open windows firewall, but it says that service is not available.

#11 quietman7

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Posted 17 March 2009 - 07:13 AM

Now rescan again with MBAM but this time perform a Full Scan in normal mode and check all items found for removal. Don't forgot to check for database definition updates through the program's interface (preferable way) before scanning and to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs tab and copy/paste the contents of the new report in your next reply.

Then download and scan with Dr.Web CureIt. Follow the instructions here for performing a scan in "safe mode".
-- Post the log in your next reply.
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#12 quietman7

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Posted 17 March 2009 - 07:28 AM

Forgot to mention that one or more of the identified infections (gaopdxcounter) was related to a rootkit component which includes gaopdxserv.sys, gaopdx[random].dll and other malicious files. Rootkits, backdoor Trojans, Botnets, and IRCBots are very dangerous because they compromise system integrity by making changes that allow it to by used by the attacker for malicious purposes. Many rootkits can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. Remote attackers use backdoors as a means of accessing and taking control of a computer that bypasses security mechanisms. This type of exploit allows them to steal sensitive information like passwords, personal and financial data which is send back to the hacker. To learn more about these types of infections, you can refer to:If your computer was used for online banking, has credit card information or other sensitive data on it, all passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised. They should be changed using a clean computer and not the infected one. If not, an attacker may get the new passwords and transaction information. If using a router, you need to reset it with a strong logon/password so the malware cannot gain control again. and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read:Although the rootkit was identified and removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume that because this malware has been removed the computer is now secure. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired. The malware may leave so many remnants behind that security tools cannot find them. Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read:
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#13 rubbarose

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Posted 17 March 2009 - 08:33 PM

Malwarebytes' Anti-Malware 1.34
Database version: 1861
Windows 5.1.2600 Service Pack 3

3/17/2009 06:30:39 PM
mbam-log-2009-03-17 (18-30-39).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 180400
Time elapsed: 47 minute(s), 41 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\gaopdxcounter (Trojan.Agent) -> Quarantined and deleted successfully.


going to reboot in safe mode and run next scan.

#14 rubbarose

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Posted 17 March 2009 - 11:26 PM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/16/2009 at 10:57 PM

Application Version : 4.25.1014

Core Rules Database Version : 3798
Trace Rules Database Version: 1753

Scan type : Quick Scan
Total Scan Time : 01:10:06

Memory items scanned : 230
Memory threats detected : 0
Registry items scanned : 546
Registry threats detected : 2
File items scanned : 15415
File threats detected : 1

Rootkit.Agent/Gen-GAOPDX
HKLM\system\controlset002\services\gaopdxserv.sys
C:\WINDOWS\SYSTEM32\DRIVERS\GAOPDXETYPQWUWQOMURRWXIQHEWILTAPULQBQY.SYS
HKLM\system\controlset004\services\gaopdxserv.sys

#15 rubbarose

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Posted 17 March 2009 - 11:58 PM

nothing found by dr. web express scan.

running full.




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