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Unrequested Internet Connections & Unable to Restore


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2 replies to this topic

#1 angie19130

angie19130

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Posted 14 March 2009 - 08:17 AM

On or about March 7th I was on the internet (using an unprotected wireless internet connection) and experienced mulitple, unending windows popping open. I shut my computer down manually. When I started it back up again it continued to act strangely (i.e. connecting to unsecured wireless internet connections automatically, etc.). I attempted to Restore my system, but the Restore did not "take." It looks as though upon logging off the computer eliminates the Restore and resets itself. Please review the log below and direct me as to anything that will return my computer to its original state. The computer is protected by McAffee, with all updates through 3/6/09. I've been unable to update since then. I'm also experiencing a Microsoft update window every 10 minutes or so, but I'm hesitant to allow this since I believe that this may not be a true Microsoft update at this time. Thanks in advance for all your help.


DDS (Ver_09-02-01.01) - NTFSx86
Run by Angie at 8:41:17.16 on Sat 03/14/2009
Internet Explorer: 7.0.6001.18000
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.2037.505 [GMT -4:00]


============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\System32\bcmwltry.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\OEM02Mon.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Dell\Dell Mobile Broadband\systray.exe
C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\WLTRAY.EXE
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Windows\system32\dldtcoms.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Windows\ehome\ehmsas.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\wuauclt.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10a.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Angie\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uWindow Title = Internet Explorer provided by Dell
mDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=0080528
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [OEM02Mon.exe] c:\windows\OEM02Mon.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [systray] c:\program files\dell\dell mobile broadband\systray.exe
mRun: [DELL Webcam Manager] "c:\program files\dell\dell webcam manager\DellWMgr.exe" /s
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
StartupFolder: c:\users\angie\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickset.lnk - c:\program files\dell\quickset\quickset.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\vpncli~1.lnk - c:\windows\installer\{c91de044-d900-4f15-bbd1-44fd9d59b277}\Icon3E5562ED7.ico
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: &ieSpell Options - c:\program files\iespell\iespell.dll/SPELLOPTION.HTM
IE: Check &Spelling - c:\program files\iespell\iespell.dll/SPELLCHECK.HTM
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Lookup on Merriam Webster - file://c:\program files\iespell\Merriam Webster.HTM
IE: Lookup on Wikipedia - file://c:\program files\iespell\wikipedia.HTM
IE: {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - res://c:\program files\iespell\iespell.dll/SPELLCHECK.HTM
IE: {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - res://c:\program files\iespell\iespell.dll/SPELLOPTION.HTM
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.3.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL

============= SERVICES / DRIVERS ===============

R2 dldt_device;dldt_device;c:\windows\system32\dldtcoms.exe -service --> c:\windows\system32\dldtcoms.exe -service [?]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2008-5-28 111616]
R3 NWDellModem;Dell Wireless Mobile Broadband Modem Driver;c:\windows\system32\drivers\nwdelmdm.sys [2008-5-28 92288]
R3 NWDellPort;Dell Wireless Mobile Broadband Status Port Driver;c:\windows\system32\drivers\nwdelser.sys [2008-5-28 92288]
R3 OEM02Dev;Creative Camera OEM002 Driver;c:\windows\system32\drivers\OEM02Dev.sys [2008-5-28 235648]
R3 OEM02Vfx;Creative Camera OEM002 Video VFX Driver;c:\windows\system32\drivers\OEM02Vfx.sys [2008-5-28 7424]
S2 0219461237032668mcinstcleanup;McAfee Application Installer Cleanup (0219461237032668);c:\windows\temp\021946~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service --> c:\windows\temp\021946~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service [?]
S2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\aestsrv.exe --> c:\windows\system32\aestsrv.exe [?]
S4 NWDellPort2;Dell Wireless Mobile Broadband Status2 Port Driver;c:\windows\system32\drivers\nwdelser2.sys [2008-5-28 92288]

=============== Created Last 30 ================

2009-03-14 08:09 <DIR> --d----- c:\program files\Trend Micro
2009-03-14 07:39 <DIR> --dsh--- C:\found.000
2009-03-07 22:22 428,544 a------- c:\windows\system32\EncDec.dll
2009-03-07 22:22 217,088 a------- c:\windows\system32\psisrndr.ax
2009-03-07 22:22 293,376 a------- c:\windows\system32\psisdecd.dll
2009-03-07 22:22 177,664 a------- c:\windows\system32\mpg2splt.ax
2009-03-07 22:22 80,896 a------- c:\windows\system32\MSNP.ax
2009-02-18 01:32 <DIR> --d----- c:\programdata\Roxio

==================== Find3M ====================

2009-01-15 02:11 827,392 a------- c:\windows\system32\wininet.dll
2009-01-09 10:02 143,360 a------- c:\windows\inf\infstrng.dat
2009-01-09 10:02 51,200 a------- c:\windows\inf\infpub.dat
2009-01-09 10:02 86,016 a------- c:\windows\inf\infstor.dat
2008-07-26 09:15 174 a--sh--- c:\program files\desktop.ini
2008-07-26 09:02 665,600 a------- c:\windows\inf\drvindex.dat
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2008-05-28 10:30 76 ---shr-- c:\windows\CT4CET.bin
2008-06-03 19:44 16,384 a--sh--- c:\windows\temp\cookies\index.dat
2008-06-03 19:44 32,768 a--sh--- c:\windows\temp\history\history.ie5\index.dat
2008-06-03 19:44 32,768 a--sh--- c:\windows\temp\temporary internet files\content.ie5\index.dat
2008-05-28 17:58 8,192 a--sh--- c:\windows\users\default\NTUSER.DAT

============= FINISH: 8:42:14.39 ===============

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#2 KoanYorel

KoanYorel

    Bleepin' Conundrum


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Posted 26 March 2009 - 01:55 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

KoanYorel

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Posted 30 March 2009 - 11:19 PM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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