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Lost my 'Search' & cannot download.


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15 replies to this topic

#1 OneSillyBilly

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Posted 14 March 2009 - 06:20 AM

My OS is XP Pro Pack 2 and I use Firefox to browse.

I seem to have lost my 'Search' facility. All I get is a blank page. I have also lost my Internet Explorer and I cannot download anything because I get 'Blocked by Security Zone Policy'.

I think this all came about while I was trying to load PC Tools Firewall. I have an icon for 'Threatfire' but none for the firewall.

I now find I have lost Device Manager, Snap in failed to initialise and gives a CLISD file number.

I've been trying to correct these problems myself searching on the net but to no avail. Should I format my drive and start all over?

Thank you.

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#2 OldGrumpyBastard

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Posted 14 March 2009 - 06:32 AM

I would do a repair installtion of XP...Detailed instructions for doing this can be found here (in the reply from dc3...Please don't download combofix) Just follow the instructions involving XP repair installation...BTW, by doing a "repair installation" you won't lose any data or programs...

If you aren't concearned about losing files or data then just do a fresh installation...

http://www.bleepingcomputer.com/forums/t/210765/cant-get-past-login-please-help/
Does this look like an OldGrumpyBastard or what?

#3 Elise

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Posted 14 March 2009 - 06:39 AM

Err, to format now seems a bit early, not all the problems you mention however can be caused by PC Tools firewall (dont know the product, maybe someone else has experience with it).

As for the download problem, the following link gives some good information about that http://www.webkeydesign.com/192/firefox-blocked-exes/

You can try to uninstall the firewall (using add/remove programs in the control panel) and see if this resolves something. I would suggest you to do also a malware scan using for exemple malwarebytes antimalware, as mentioned before a firewall cannot cause all this problems you have with search and device manager.

regards, Elise


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#4 OldGrumpyBastard

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Posted 14 March 2009 - 06:47 AM

You are correct, Sir(Elise025)...removing the firewall and at the very least running MBAM are viable options and FWIW (higly recommended).....There are many options available to fix these kinds of issues....Thanks for your imput...
Does this look like an OldGrumpyBastard or what?

#5 Elise

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Posted 14 March 2009 - 06:51 AM

Sorry OldGrumpyBastard, I think we posted around the same time, I was not aware of your post when I wrote mine.

regards, Elise


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#6 OneSillyBilly

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Posted 14 March 2009 - 11:21 AM

I would do a repair installtion of XP...Detailed instructions for doing this can be found here (in the reply from dc3...Please don't download combofix) Just follow the instructions involving XP repair installation...BTW, by doing a "repair installation" you won't lose any data or programs...

If you aren't concearned about losing files or data then just do a fresh installation...

http://www.bleepingcomputer.com/forums/t/210765/cant-get-past-login-please-help/



Thanks 'Grumpy'.

I did as you said but I cannot do a repair or a fresh installation. I get a reply which says.....'version on your your system is newer than the version on the CD'.

#7 OneSillyBilly

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Posted 14 March 2009 - 11:25 AM

Err, to format now seems a bit early, not all the problems you mention however can be caused by PC Tools firewall (dont know the product, maybe someone else has experience with it).

As for the download problem, the following link gives some good information about that http://www.webkeydesign.com/192/firefox-blocked-exes/

You can try to uninstall the firewall (using add/remove programs in the control panel) and see if this resolves something. I would suggest you to do also a malware scan using for exemple malwarebytes antimalware, as mentioned before a firewall cannot cause all this problems you have with search and device manager.




Thanks Elise but I cannot download anything so I can't get the programs you suggest.

#8 Elise

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Posted 14 March 2009 - 11:39 AM

Its not a program I am suggesting with that link, it merely explains how to change your internet options so that firefox will not give you the security zone policy message anymore. I see you have also IE problems, so if you cannot access internet options in IE, you can go to internet options in the control panel and make the suggested changes there.

Edited by elise025, 14 March 2009 - 11:39 AM.

regards, Elise


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#9 Elise

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Posted 14 March 2009 - 11:42 AM

O, I am sorry, didnt read very well, in addition to my previous post, if you cannot download even after changing the internet options, you can try to download MBAM on an USB device and install it from there.

regards, Elise


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#10 OneSillyBilly

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Posted 14 March 2009 - 12:07 PM

Sorry.....MBAM...whats that...??

#11 eastonch

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Posted 14 March 2009 - 12:19 PM

MBAM is MalwareBytesAntiMalware

#12 OneSillyBilly

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Posted 14 March 2009 - 01:22 PM

Many thanks Eastonch. As the name suggests I am 'OneSillyBilly'!!

#13 Elise

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Posted 14 March 2009 - 01:24 PM

Once again very sorry, dont know whats wrong with me today LOL!
For the record, Malwarebytes Antimalware is a good free malware scanner.
The download location is
http://download.cnet.com/3001-8022_4-10804...art=dl-10804572

You can save the install file on a removable USB-device, plug it in your PC and install it from there. After you install it, update it and run a quick scan and see if it comes up with something.

Edited by elise025, 14 March 2009 - 01:24 PM.

regards, Elise


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#14 OneSillyBilly

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Posted 14 March 2009 - 01:26 PM

Well I tried to download MBAM but once again could not manage it./ When I come back from a short hol. I'll try again. In the meantime thanks to all for your trouble.......!

#15 Elise

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Posted 14 March 2009 - 01:36 PM

No problem at all. Did you try to adjust you internet options and did it resolve someting?

regards, Elise


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