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Vimax Ads, Antivirus sites not opening, no updates for definitions, AVG McAfee, SpyDoctor did not help/ Moved


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14 replies to this topic

#1 NewToWorld

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Posted 14 March 2009 - 12:22 AM

Alright, Vimax pill ads keep appearing at every place a regular ad is supposed to appear on a website. I tried my McAfee & AVG 8.5 & SpyDoctor but it didn't fix it. The virus definition files are not being updated. No antivirus site is opening brower gives the message that "Page not found". Then I started looking at the forums with the same problems and heard that you can get rid of it. So I used it, but it didn't work. So I became a member of this site and am pleading for help.

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#2 Orange Blossom

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Posted 14 March 2009 - 01:36 AM

Hello NewToWorld and welcome to BC :thumbsup:

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

PLEASE DO NOT NOW POST LOGS unless a log is specifically requested.

What is your operating system: Windows XP, Vista, etc.?

Are you running 32 bit or 64 bit windows?

Orange Blossom :flowers:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#3 boopme

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Posted 14 March 2009 - 10:45 PM

Hello let's try getting a log from MBAm.
Herre are a few tips to get it to run.

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run..


***
Another work around is by not using the mouse to install it, Just use the arrow keys, tab, and enter keys.
***
Open up command prompt, type in following commands:
XP >> click the Start menu at the lower-left of your computer's desktop and select "Run". Type cmd into the Run box and click "OK".
Vista >> click the Start menu at the lower-left of your computer's desktop and Type cmd in the search box.

regsvr32 mbamext.dll
regsvr32 ssubtmr6.dll
regsvr32 vbalsgrid6.ocx
regsvr32 zlib.dll

****

If you cannot use the Internet,you will need access to another computer that has a connection.
From there save mbam-setup.exe to a flash,usb,jump drive or CD. Now transfer it to the infected machine, then install and run the program.
If you cannot transfer to or install on the infected machine, try running the setup (installation) file directly from the flash drive or CD by double-clicking on mbam-setup.exe so it will install on the hard drive.

Manually Downloading Updates:
Manually download them from HERE and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.

***
Try using a System Retore Point prior to the date of infection. You may be able to update and run MBam. Note this did not remove the malware.
Windows XP System Restore Guide

Next run MBAM:
Please download Malwarebytes Anti-Malware (v1.32) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 NewToWorld

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Posted 15 March 2009 - 06:07 AM

Hi Boopme,
Thanks for the help.

I did as per your advice. Some infrctions were removed and when the system restarted it fails to recognise the USD Pendrives and evedn an internet connection.


The Log is as under



Malwarebytes' Anti-Malware 1.34
Database version: 1826
Windows 5.1.2600 Service Pack 3

3/15/2009 1:28:14 PM
mbam-log-2009-03-15 (13-28-14).txt

Scan type: Quick Scan
Objects scanned: 71357
Time elapsed: 3 minute(s), 12 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 6
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\{NSINAME} (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.13,85.255.112.110 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{356cfccc-0da0-431a-8ef6-48e4606caa92}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.13,85.255.112.110 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.13,85.255.112.110 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{356cfccc-0da0-431a-8ef6-48e4606caa92}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.13,85.255.112.110 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.13,85.255.112.110 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{356cfccc-0da0-431a-8ef6-48e4606caa92}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.13,85.255.112.110 -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\gaopdxcounter (Trojan.Agent) -> Quarantined and deleted successfully.




Thanks

#5 boopme

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Posted 15 March 2009 - 01:11 PM

Hi, I'm not sure if you're saying you have no internet connection now.

I want you to run these next.

On both the PC and Pen drive"
Please download Flash_Disinfector.exe by sUBs and save it to your desktop.
  • Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear.
  • The utility may ask you to insert your flash drive and/or other removable drives. Please do so and allow the utility to clean up those drives as well.
  • Hold down the Shift key when inserting the drive until Windows detects it to keep autorun.inf from executing if it is present.
  • Wait until it has finished scanning and then exit the program.
  • Reboot your computer when done.
Note: As part of its routine, Flash_Disinfector will create a hidden folder named autorun.inf in each partition and every USB drive that was plugged in when you ran it. Do not delete this folder...it will help protect your drives from future infection by keeping the autorun file from being installed on the root drive and running other malicious files.

ATF and SAS
From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Rerun MBAM

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode

How are we doing now?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 NewToWorld

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Posted 15 March 2009 - 01:20 PM

Hi Boopme,

I want to say that after the sacn and reboot.
I do not see the network connection.
It does not show any network connection and i am not able to connect to the internet.
The system is not detecting the USB Pen drive either.

Even if i download the ATF Cleaner and the SUPERAntiSpyware how am i going to transfer them to the Infected computer.

I tried to restart the network connection services & removable devices services, but nothing happened.


Thanks

#7 boopme

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Posted 15 March 2009 - 03:19 PM

See if this fixes your Net issues .

Go to Start ... Run and type in cmd
A dos Window will appear.
Type in the dos window: netsh winsock reset
Click on the enter key.

Reboot
your system to complete the process.


Now can you do do post 5?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 NewToWorld

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Posted 15 March 2009 - 04:36 PM

Hi Boopme,

I was able to open the Flash Drive from Computer Management --> Disk Management
in safe mode.
Still no Internet/Network connection.

I downloaded Flash_Disinfector.exe, ATF Cleaner & SUPERAntiSpyware. Copied them to the flash and tried to copy them on the infected computer.
McAfee removed the Flash_Disinfector stating it to be a Trojen. Message is as below

"McAfeehas automatically blocked and removed a Trojan."
About this Trojan
Detected: Generic.dx
Location X:>\Flash_Disinfectant.exe



When the file SUPERantiSpyware was run for installation, it gave the error
"SUPERAntiSpyware Free Edition has encountered a problem and needs to close. We are sorry for the inconvenience."



The SUPERAntiSpyware installed cleanly at the system where it was downloaded.
I would also like to tell you that, MBAM was also run after changing the .exe to .bat for installation and also run it by doing the same.

Thanks

#9 boopme

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Posted 15 March 2009 - 07:46 PM

If this is not an Office computer try this.
Open Internet Properties, click Start, click Control Panel, click Network and Internet Connections, and then click Internet Options .
Clear the "Use a proxy server" check box
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 NewToWorld

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Posted 17 March 2009 - 02:22 PM

Hi boopme,

I am still facing issues with the suspected virus/trojan attack.

The issues are erratic now, sometime they cause my machine to never complete the boot. When logged in, I still see a lot of services being disabled/stopped which cause the network connection to not work, windows audio to not work (perhaps their are more symptoms of which I'm not aware of).

The C:\WINDOWS\system32\gaopdxcounter (Trojan.Agent) keeps appearing in mbam logs when I run mbam utility after booting the system in safe mode. Strangely enough, mbam identifies it as infection, but doesn't quarantine the file and just says "No Action Taken".

Can you please help me getting rid of this completely?

Appreciate all your help.

Thanks.

PS - Not pasting latest mbam logs, as per your initial reply.

#11 boopme

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Posted 17 March 2009 - 02:42 PM

Hi soory about these difficulties. i think the best course of action is to get into the HJt forum before we lose this machine...

We need to run HJT/DDS.
Please follow this guide. go and do steps 6 and 7 ,, Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 PrinceHector

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Posted 17 March 2009 - 04:02 PM

I have created a post to track this on HJT forum.

http://www.bleepingcomputer.com/forums/t/211900/vimax-ads-antivirus-sites-not-opening-no-updates-for-definitions-avg-mcafee-superantispyware-did-not-help/

#13 boopme

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Posted 17 March 2009 - 06:07 PM

Hi, PrinceHector,you need to create the log in the Prep guide. Then edit that new topic and paste it in. Do not add it as a reply.

If you have any poroblem doing that then post it here and I will move it.

Edited by boopme, 17 March 2009 - 06:11 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 PrinceHector

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Posted 18 March 2009 - 11:17 AM

Hi Boopme,
I have attached the logs as per the Prep guide.

Thanks

#15 boopme

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Posted 18 March 2009 - 11:53 AM

Ok good job. thanks..
Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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