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Added SATA Drive doesn't Show Up


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15 replies to this topic

#1 harvlake

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Posted 13 March 2009 - 11:18 PM

Hi, I hope you can help. I have a Dell Precision 380 and bought a SATA drive. I installed it and plugged it into power and the mobo. I started the machine and it doesn't recognize it. I checked in the BIOS and didn't see anything that looks correct. I noticed a setting that was "Combination". As you can tell, I could use any suggestions.

Thanks
Harv

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#2 the_patriot11

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Posted 14 March 2009 - 02:23 AM

It looks like that computer only has sata I (1.5gb/s) in it, and the drive you bought is most likely a sata II (3.gb/s) now dont fret, its backwards compatible, but it may involve putting a jumper in the appropriate pins. what exact brand and model hard drive did you buy? I may be able to find out exactly what pin combination you need.

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Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

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#3 harvlake

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Posted 14 March 2009 - 09:21 AM

The drive is a Western Digital DIG Caviar SATA 120GB, Part # WD1200JS. Thanks for your help.

#4 hamluis

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Posted 14 March 2009 - 11:11 AM

http://support.dell.com/support/edocs/syst...t.htm#wp1050681

FWIW: I see one IDE connector and 4 SATA connectors.

Without actually seeing your BIOS, it's hard to tell you what your BIOS setting should be.

I've never seen a BIOS setting marked "combination", perhaps you can provide a screen shot of that page/screen.

Louis

Edit: Your thread title indicates that this SATA drive is the second drive...that's the usual connotation of "added" to many of us. Can you tell us just what drives are connected to the motherboard?

Edited by hamluis, 14 March 2009 - 11:13 AM.


#5 the_patriot11

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Posted 14 March 2009 - 07:49 PM

that is a sata II drive, and your board is satat I. You will probably need to place a jumper on the appropriate pins on the hard drive. unfortunatly, Im not finding anything that tells me the appropriate pin combination so you may have to just try different combinations. there should only be 2 or 3 I would imagine though.

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.


#6 harvlake

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Posted 14 March 2009 - 07:52 PM

Patriot, i found a marking on the drive that told me to jumper pins 5 and 6. I did that, but it didn't do the trick. I still can't see it when I boot, and can't see it in my disc manager. Any I'll be checking the suggestions from Hamluis and posting those in just a little while.

#7 DaChew

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Posted 14 March 2009 - 08:51 PM

Recheck your cables to the drive

Does your bios see the drive?

http://support.dell.com/support/edocs/syst...t.htm#wp1136934

You probably didn't need the jumper but it won't hurt

http://wdc.custhelp.com/cgi-bin/wdc.cfg/ph...amp;p_topview=1
Chewy

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#8 the_patriot11

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Posted 14 March 2009 - 09:25 PM

yeah I shoulda asked that to start with-doest the bios recognize the drive?

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.


#9 DaChew

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Posted 14 March 2009 - 09:30 PM

Might be DOA
Chewy

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#10 harvlake

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Posted 14 March 2009 - 10:52 PM

Ok, I checked the BIOS and notice that SATA2 was turned off. I turned it on and things seemed much better, but... I get a message that new hardware is found but it couldn't find the installer. I see the Drive in the Disk Management, and was able to assign a drive letter. When I try to format it, it says it has to be enabled and I should restart. That doesn't work. Thanks again for helping me out.

#11 DaChew

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Posted 14 March 2009 - 11:00 PM

You have to initialize the drive before formating, basically partition it. It can be just one partition or more, a little practise and you'll be doing it in your sleep.
Chewy

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#12 harvlake

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Posted 14 March 2009 - 11:08 PM

Ok, how do I partition this bad boy?

#13 DaChew

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Posted 14 March 2009 - 11:27 PM

It's all in knowing where to right click

http://forums.techarena.in/xp-hardware/957045.htm
Chewy

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#14 harvlake

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Posted 15 March 2009 - 02:14 PM

Ok, we have a working drive. The key to it for me was making sure it was a basic disk instead of a dyanamic disk. Once that happened, things went much better.

I appreciate everyone's help and suggestions. I hope I get to return the favor some day.
Thanks
Harv

Over and out.

#15 DaChew

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Posted 15 March 2009 - 02:45 PM

I messed up the first 2 or 3 I tried and just kept going till I initialized that basic disk

This has been educational hasn't it?
Chewy

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