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Mother-In-Law's lap top (what could be worse/)


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#1 doctorbob91

doctorbob91

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Posted 13 March 2009 - 05:05 PM

Hello and thank you in advance.

My mother-in-law's lap top has a sudden problem.

Window's XP

Computer boots up, and log in screen appears. There are two account login options: Nana & Nicole (granddaughter). Click on either one, it say loading personal preferences, then logs off, back to log in screen.

Sound familiar to any one?

Thanks!!

Jeff

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#2 iearldtg

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Posted 13 March 2009 - 05:10 PM

have you tried logging in the admin acount pressing Ctrl Alt Del twice and if you cant go in there try booting in safe mode

#3 doctorbob91

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Posted 14 March 2009 - 12:37 PM

Tried that, same result. Returns to Account log in screen. :thumbsup:




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