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I need some help cleaning up some leftover spyware. . .


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#1 mooniniteman

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Posted 13 March 2009 - 03:41 PM

I downloaded a bad file on accident and got inundated with trojans and all kinds of other garbage. So I ran a full MBAM scan and cleaned it all out, mostly. When I open up my browser (Firefox) This is what I see on the top of my browser


Posted Image


I also randomly get a page that says "CONNECTION RESET BY REMOTE SERVER. something about reasons for errors, then a link that says RUN THE COMPLETE SCAN." Obviously it's a ruse and I just hit refresh and it goes away. Any help is appreciated

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#2 boopme

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Posted 13 March 2009 - 08:00 PM

Hello please run these as instructed and post back 2 logs. If you have SpyBot running please disable it for these.

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Now Rerun MBAM like this.

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
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#3 mooniniteman

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Posted 13 March 2009 - 11:43 PM

ok so I ran all that and they came up clean. However, when I rebooted to normal mode my internet no longer worked, I'm posting this from a friends computer so I dont have the logs to post. But I'm relaly confused why my internet stopped working. I tried power cycling my modem AND my router, unplugging the cable and plugging it back in. Nothing, is my ethernet card FUBAR? It's only like 3 or 4 months or so old. Anything else that could be causing it?

#4 boopme

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Posted 14 March 2009 - 10:17 AM

This is a common result of a malware attack corrupting PC files.
See if this fixes your Net issues .

Go to Start ... Run and type in cmd
A dos Window will appear.
Type in the dos window: netsh winsock reset
Click on the enter key.

Reboot your system to complete the process.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 mooniniteman

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Posted 14 March 2009 - 12:35 PM

I did that and now I am back to normal, no bogus error messages in my browser or anything, will post back with the logs when I find em

Thanks a bunch! :thumbsup:

Edited by mooniniteman, 14 March 2009 - 12:36 PM.


#6 boopme

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Posted 14 March 2009 - 12:56 PM

Great ,will look back later.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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