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getting redirected

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5 replies to this topic

#1 jimmymac


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Posted 13 March 2009 - 11:47 AM

I recently had a virus, Virus Melt, on my computer. I actually found this site from my search of that problem. I followed the directions from one of the posts to remove it using MBAM. I, too, am still getting redirected on my web search links, and am afraid that I still have some problems, even though when I run a quick scan from MBAM now, it does not show any infections. Any suggestions?

Edited by jimmymac, 13 March 2009 - 11:48 AM.

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#2 boopme


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Posted 13 March 2009 - 12:33 PM

Hello and welcome, I've split your post to it's own topic. Always the better way to go.
Let's run these next.
From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Please ask any needed questions,post log and Let us know how the PC is running now.
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#3 jimmymac

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Posted 14 March 2009 - 12:54 AM

When I was running a backup operation in preparation for DDS, I got an LinkSheild threat alert for sHuer.voi trojan. I recently had VirusMelt and ran MBAM and removed it, but was still getting link redirects so I was going to run DDS per suggestion in forum topic. I don't see anything on this sHuer.voi topic. Any help for this threat?

#4 jimmymac

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Posted 14 March 2009 - 11:07 AM

Any help on this problem would be greatly appreciated.

I am trying now to run a Kaspersky online scan (downloading as I post), but I have AVG 8.0 (free version) and it is not configurable, so I can't turn off the program. Not sure if this will affect Kaspersky scan or not.

#5 jimmymac

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Posted 14 March 2009 - 03:28 PM

Please help!

This is a great site for info, but I can't seem to find a definitive answer in the forums so far to my general issue of redirected links, and specific issue of a sheild manager warning during backup for sHuer.voi.

Please let me know if I am not following protocol in my posts.

Running IE 6 on Windows XP

This first started when I got Virus Melt and all the subsequent symptoms of this virus. I looked up a solution on this forum and downloaded then ran MBAM. It found 17 infections which it was able to remove. However, after that, I was not able to search from Yahoo or Google at all until several hours later. Then, once I was able to search again, the redirects started happening when I clicked on the search results. I reran MBAM and it found nothing. I then decided to run the DDS process from the suggestions in this forum. While backing up my data in preparation for this, I got the Shield Manager warning from AVG 8.0 that a threat was detected; sHuer.voi trojan. I chose heal, as I was not sure whether heal or quarantine was the right choice. I then found more advice on running a Kaspersky online scan, which I have subsequently done, and it found no threats. However, the redirects continue to happen, specifically when clicking on Yahoo or Google search results. The redirects are to sites such as FindStuff.com, Slim.com and Cams.com.

I would greatly appreciate any help I can get. I have posted on this twice already, but I am afraid maybe I didn't follow the correct procedure to get help. I apologize to the moderators if that is the case. I am just kind of desperate now.

#6 Orange Blossom

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Posted 14 March 2009 - 09:44 PM

Hello jimmymac,

I have merged your most recent topic posted in the Am I Infected forum to your previously existing topic for the sake of continuity and to avoid confusion.

I also see that you have an HJT topic posted here: http://www.bleepingcomputer.com/forums/t/211202/infected-initially-with-virus-melt-now/

We do not allow more than one topic for the same computer and the same issue as this causes confusion, and in this case may make the disinfection process more difficult.

This leaves you with a choice:

1) Have this thread reopened and the HiJack This log topic deleted


2) Keep this thread closed and wait for assistance in the HiJack This log forum. Please note that that forum is VERY busy.

Please send a Private Message indicating your choice.

Assuming you wish assistance in the HiJack This forum, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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