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Trojan Horse Downloader.Zlob.AHRZ


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9 replies to this topic

#1 mbgm7rj2

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Posted 13 March 2009 - 12:25 PM

Hello

Like many people at the moment i seem to have the Trojan horse downloader Zlob AHRZ. avg, spybot, zonealarm and ad-aware all stopped updating. Windows updater gets error code 80244019 'unknown error'. a friend gave me ad-aware but it didnt help and i have since deleted it, and also deleted zone alarm. i now just have avg free edition and windows firewall. avg identified the trojan after i got a newer version on a disk from another pc, though it still wont update. i will not be able to back up the whole system until sunday as i have no extra hard drive, until then.

further to this, im sorry but i tried downloading "dds.scr" from the newbies instructions on this site, to produce a log for you, but my pc recognises it as an autocad script file. i deleted autocad, but to no avail. all that happens is that it brings up notepad with a load of gibberish in it. my pc does not give an option to run the file at all. I guess i have two problems ha ha.

I hope you can help, i noticed you have successfully helped remove other people's problems with this same Trojan. i have had every friend who claims to know about pcs round, cooked many pies, and still have a problem. it would be great to stick it all to them with my no training, and if you live near manchester uk theres one helluva chicken pie in it for you...

thanks

Robin J

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#2 boopme

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Posted 13 March 2009 - 02:32 PM

Hello and welcome let's see if we can get some logs..
First run part 1 of Smitfraudfix
Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm


Next run MBAM:
Please download Malwarebytes Anti-Malware (v1.32) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
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#3 mbgm7rj2

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Posted 14 March 2009 - 03:08 PM

Hi again and wow are you guys quick!

Ran Smitfraudfix. access denied. windows security asked for authorisation, i clicked yes, then the blue screen came up with options. i typed 1, hit enter, but the black screen said "access denied" a lot before the program closed in less than a second. i looked in the smitfraudfix folder on my desktop, and one file inside was marked as a text file. i have pasted this below as first result. i then disconnected from the net, turned off windows firewall (vista) and avg and defender, and ran the program again. i have included the same file again as second result, but at no point did the program present a notepad or text file automatically.

First Result

C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\system32\taskeng.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Windows\WindowsMobile\wmdSync.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Windows\system32\cmd.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\cscript.exe
---------------------------------------------------------------------------------
2nd Result

C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Windows\WindowsMobile\wmdSync.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Windows\system32\cmd.exe
C:\Windows\system32\cscript.exe
=========================================================================
mbam update was blocked, which required me to download mbam-rules.exe, which i did from your link and which ran without problems.
after the scan, i restarted using the mbam automatic restart option which pops up after the scan has run.

Log below:
=========================================================================
Malwarebytes' Anti-Malware 1.34
Database version: 1826
Windows 6.0.6001 Service Pack 1

14/03/2009 19:21:21
mbam-log-2009-03-14 (19-21-21).txt

Scan type: Quick Scan
Objects scanned: 61146
Time elapsed: 4 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 8
Folders Infected: 2
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\homeview (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.114.104;85.255.112.103 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{429736a6-96ec-4a29-aaec-464d05281bbb}\NameServer (Trojan.DNSChanger) -> Data: 85.255.114.104;85.255.112.103 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{8cca3e71-8f6c-4cbb-8615-23f42e6d72a9}\NameServer (Trojan.DNSChanger) -> Data: 85.255.114.104;85.255.112.103 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{afd6cefd-c6cf-4dee-a804-bc43b5de11ae}\NameServer (Trojan.DNSChanger) -> Data: 85.255.114.104;85.255.112.103 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.114.104;85.255.112.103 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{429736a6-96ec-4a29-aaec-464d05281bbb}\NameServer (Trojan.DNSChanger) -> Data: 85.255.114.104;85.255.112.103 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{8cca3e71-8f6c-4cbb-8615-23f42e6d72a9}\NameServer (Trojan.DNSChanger) -> Data: 85.255.114.104;85.255.112.103 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{afd6cefd-c6cf-4dee-a804-bc43b5de11ae}\NameServer (Trojan.DNSChanger) -> Data: 85.255.114.104;85.255.112.103 -> Quarantined and deleted successfully.

Folders Infected:
C:\Users\Louisa Beckett\AppData\Roaming\AntispywareBot (Rogue.AntiSpywareBot) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\homeview (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Files Infected:
C:\Windows\System32\msqpdxwqsctmei.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\homeview\Uninstall.lnk (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\Windows\System32\drivers\msqpdxmcmbcrrx.sys (Trojan.Agent) -> Quarantined and deleted successfully.
==========================================================================

This log looks good, however i am aware that with spyware doctor this cat comes back, and just wont stay away, so i will keep checking my inbox for further instruction. I have not run a full scan as you have not instructed this, and i trust you. i havnt run it again on quick scan either, as avg has now updated ( or claimed to), Defender seems to have updated as it has stopped asking and the grey/yellow icon is gone from the taskbar. Windows is updating 158MB as i type. I have other pc's in the house which i may have infected yesterday while using a flash drive to try to update avg. i will post a new thread if this is the case. in the meantime:

Where do i send your pie?

Rob

(sorry for the delay in this reply, i honestly didnt think id get your message so quickly)

#4 boopme

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Posted 14 March 2009 - 04:39 PM

Ok before we can go any further I need to know ewhat kind of pie :thumbsup:

Ok we need to run this on the Flash drive and any PC it has connected to. Then we'll hold off on Smitfraud and run these first.

Please download Flash_Disinfector.exe by sUBs and save it to your desktop.
  • Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear.
  • The utility may ask you to insert your flash drive and/or other removable drives. Please do so and allow the utility to clean up those drives as well.
  • Hold down the Shift key when inserting the drive until Windows detects it to keep autorun.inf from executing if it is present.
  • Wait until it has finished scanning and then exit the program.
  • Reboot your computer when done.
Note: As part of its routine, Flash_Disinfector will create a hidden folder named autorun.inf in each partition and every USB drive that was plugged in when you ran it. Do not delete this folder...it will help protect your drives from future infection by keeping the autorun file from being installed on the root drive and running other malicious files.


Download RogueRemover
Simply download RogueRemover FREE from the one of the links below. Double click the downloaded file to install the application on your computer. Once the application is installed, double click on the RogueRemover FREE icon to start the program. When the application is open, select Scan and the application will guide you through the remaining steps.


Now run SAS and ATF:

SAS
From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post log and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 mbgm7rj2

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Posted 15 March 2009 - 04:44 PM

Chicken and Tarragon, with mushrooms and a sh$£load of cream. lol condition by the time it reaches you (in new jersey?) not guaranteed :thumbsup:

Ran flash disinfector, i held shift while inserting flash drive and released it when the program said "done". windows warned me on reboot that the program might not have installed correctly, but i clicked to say it did, to prevent windows doing anything.

I cant find any autorun.inf files on any drive, despite ticking "show hidden files and folders" through the tools menu and view tab.

Rogue remover no longer available for download as the site claims that its now included in mbam, so i ran a full mbam scan, log below. i ticked all the shown disks for this scan.

I performed manual reboot after super scan.

all other actions as instructed

Pc has not crashed to bluescreen since first run of mbam, but i was expecting it to be faster. i bought 2nd hand so i have no idea what to expect. ( toshiba laptop says equium on it, came with vista, 1 gig ram and 1.79ghz, i think dual core but dont know how to tell, apart from its not utter junk)

R!

============================================================================

Malwarebytes' Anti-Malware 1.34
Database version: 1826
Windows 6.0.6001 Service Pack 1

15/03/2009 16:51:48
mbam-log-2009-03-15 (16-51-48).txt

Scan type: Full Scan (C:\|D:\|E:\|G:\|)
Objects scanned: 172199
Time elapsed: 2 hour(s), 44 minute(s), 44 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

========================================================================

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/15/2009 at 06:14 PM

Application Version : 4.25.1014

Core Rules Database Version : 3795
Trace Rules Database Version: 1751

Scan type : Complete Scan
Total Scan Time : 00:34:55

Memory items scanned : 287
Memory threats detected : 0
Registry items scanned : 7534
Registry threats detected : 8
File items scanned : 27655
File threats detected : 51

Rogue.Component/Trace
HKLM\Software\Classes\MSQPDXVX
HKLM\Software\Classes\MSQPDXVX#msqpdxrun
HKLM\Software\Classes\MSQPDXVX#msqpdxpff
HKLM\Software\Classes\MSQPDXVX#msqpdxaff
HKLM\Software\Classes\MSQPDXVX#msqpdxinfo
HKLM\Software\Classes\MSQPDXVX#msqpdxid
HKLM\Software\Classes\MSQPDXVX#msqpdxsrv
HKLM\Software\Classes\MSQPDXVX#msqpdxpos

Adware.Tracking Cookie
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@adopt.specificclick[2].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@paypal.112.2o7[1].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@www.clickmanage[2].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@ads.techguy[1].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@ads.anm.co[1].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@bannersng.yell[1].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@banner.joylandcasino[2].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@www.virginmedia[2].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@clicktorrent[1].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@imrworldwide[1].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@bs.serving-sys[1].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@doubleclick[2].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@www.mynortonaccount[2].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@statcounter[2].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@adrevolver[2].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@banner.eurogrand[2].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@s1.trafficmaxx[1].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@partygaming.122.2o7[1].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@snapfish.112.2o7[1].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@adinterax[2].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@propertyfinderltd.122.2o7[1].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@adsby.aim4media[1].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@ice.112.2o7[1].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@interclick[2].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@adecn[1].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@atdmt[1].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@media.adrevolver[1].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@mediaservices.myspace[1].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@bridge2.admarketplace[1].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@clicks.smartbizsearch[1].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@ads.pubmatic[2].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@msnaccountservices.112.2o7[1].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@xiti[1].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@centerparcs.112.2o7[1].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@stats.bediddle[1].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@ads.bleepingcomputer[2].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@data.coremetrics[1].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@clickaider[1].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@mediaplex[1].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@c7.zedo[1].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@stopzilla[1].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@avgtechnologies.112.2o7[1].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@serving-sys[2].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@h.starware[2].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@tracking.summitmedia.co[1].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@men.122.2o7[1].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@try.starware[1].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@ad2.yieldmanager[2].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@www.dcount[1].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@login.tracking101[2].txt
C:\Users\Louisa Beckett\AppData\Roaming\Microsoft\Windows\Cookies\Low\louisa_beckett@msnportalbeetoffice2007.112.2o7[1].txt

#6 boopme

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Posted 15 March 2009 - 09:00 PM

Let's clean up some things and see if we can clean up some things and improve that a bit, Do this .....
Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.


Check and see if you need to defrag.
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#7 mbgm7rj2

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Posted 16 March 2009 - 10:17 AM

Both C: and Partition E: cleaned as advised. task manager tells me i am using 20-25% cpu and 74% physical memory just to run vista and type this email to you (firefox, 2 tabs). prior to installing superantispyware i used 5%cpu and 40% physical memory to just run vista and task manager without firefox. i appreciate these are not a good comparison but it seems high. im sure you can appreciate i am not in a rush to remove or deactivate superanitspyware...

R!

#8 boopme

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Posted 16 March 2009 - 03:43 PM

As you are free of Malware you can ask about that in the Vista forum now. i'm sure someone there will have some ideas or tips for you.
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#9 mbgm7rj2

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Posted 18 March 2009 - 10:35 AM

Thanks for all the help mate

R!

#10 boopme

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Posted 18 March 2009 - 11:50 AM

You're most welcome, please take a moment to read quietman7's excellent prevention tips in post 17 here
Click>>Tips to protect yourself against malware and reduce the potential for re-infection:
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