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Trojan Horse Generic12.BYMI


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3 replies to this topic

#1 artharpster

artharpster

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Posted 13 March 2009 - 08:54 AM

I noticed this virus first when I couldn't logon to my windows xp sign-in. I would enter details into my sign-in box and then I got a message saying windows is stopping this program from execution to protect computer from damage. I went back a few days and did a system restore, got the computer running, did a virus scan and removal with 'Norman free scan', went into safe mode and did a scan with 'drweb-cureit'. Both of these procedures removed infections, but this morning I get pop-ups from AVG resident Shield saying that there are viruses. I have read somewhere that this is a nasty virus that gets you to remove good files. Thank you for any help you can give me.


DDS (Ver_09-02-01.01) - NTFSx86
Run by Randy at 9:39:23.79 on Fri 03/13/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_07
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3317.2459 [GMT -4:00]

AV: AVG Internet Security *On-access scanning enabled* (Updated)
FW: AVG Firewall *enabled*

============== Running Processes ===============

C:WINDOWSsystem32svchost -k DcomLaunch
svchost.exe
C:WINDOWSSystem32svchost.exe -k netsvcs
C:WINDOWSsystem32svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:Program FilesAdobePhotoshop Elements 6.0PhotoshopElementsFileAgent.exe
c:xamppapachebinapache.exe
C:Program FilesCommon FilesAppleMobile Device SupportbinAppleMobileDeviceService.exe
C:PROGRA~1AVGAVG8avgwdsvc.exe
C:PROGRA~1AVGAVG8avgfws8.exe
C:Program FilesCommon FilesInterVideoDeviceServiceDevSvc.exe
C:Program FilesDell Network Assistanthnm_svc.exe
C:Program FilesCommon FilesLogiShrdLVMVFMLVPrcSrv.exe
C:xamppapachebinapache.exe
C:PROGRA~1AVGAVG8avgam.exe
C:PROGRA~1AVGAVG8avgrsx.exe
C:PROGRA~1AVGAVG8avgnsx.exe
C:xamppmysqlbinmysqld.exe
C:Program FilesDell Support Centerbinsprtsvc.exe
C:WINDOWSsystem32svchost.exe -k imgsvc
C:Program FilesCommon FilesUlead SystemsDVDULCDRSvr.exe
C:Program FilesNCH Swift SoundVRSvrs.exe
C:WINDOWSwanmpsvc.exe
C:WINDOWSsystem32MsPMSPSv.exe
C:WINDOWSsystem32SearchIndexer.exe
C:WINDOWSExplorer.EXE
C:WINDOWSRTHDCPL.EXE
C:PROGRA~1AVGAVG8avgtray.exe
C:WINDOWSSM1BG.EXE
C:Program FilesCommon FilesRealUpdate_OBrealsched.exe
C:Program FilesLogitechQuickCamQuickcam.exe
C:Program FilesTurboHddUsbTurboHddUsb.exe
C:WINDOWSsystem32ctfmon.exe
C:Program FilesCommon FilesAheadlibNMBgMonitor.exe
C:Program FilesSUPERAntiSpywareSUPERAntiSpyware.exe
C:Program FilesCommon FilesLogishrdLQCVFXCOCIManager.exe
C:Program FilesSkypePhoneSkype.exe
C:Program FilesPeerGuardian2pg2.exe
C:Program FilesHpDigital Imagingbinhpqtra08.exe
C:Program FilesHPDigital ImagingbinhpqSTE08.exe
C:Program FilesSkypePlugin ManagerskypePM.exe
C:Program FilesInternet ExplorerIEXPLORE.EXE
C:WINDOWSsystem32SearchProtocolHost.exe
C:Documents and SettingsHaroldDesktopdds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.hotmail.com/
uDefault_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=2080229
uSearch Bar =
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:program filescommon filesadobeacrobatactivexAcroIEHelperShim.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:program filesskypetoolbarsinternet explorerSkypeIEPlugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:program filesavgavg8avgssie.dll
BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - No File
BHO: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - No File
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:program filesjavajre1.6.0_07binssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:program filesgooglegoogletoolbar2.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:program filesadobeacrobat 7.0acrobatAcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:program filesgooglegoogletoolbarnotifier2.0.301.7164swg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:program filesdellbaeBAE.dll
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:program filesadobeacrobat 7.0acrobatAcroIEFavClient.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:program filesgooglegoogletoolbar2.dll
TB: TextAloud: {f053c368-5458-45b2-9b4d-d8914bdddbff} - c:progra~1textal~1TAForIE.dll
TB: {E67C74F4-A00A-4F2C-9FEC-FD9DC004A67F} - No File
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:program filesadobeacrobat 7.0acrobatAcroIEFavClient.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:windowssystem32Shdocvw.dll
uRun: [ctfmon.exe] c:windowssystem32ctfmon.exe
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:program filescommon filesaheadlibNMBgMonitor.exe"
uRun: [j2 4.4] "c:program filesj2 messenger 4.4J2GDllCmd.exe" /R
uRun: [SUPERAntiSpyware] c:program filessuperantispywareSUPERAntiSpyware.exe
uRun: [Skype] "c:program filesskypephoneSkype.exe" /nosplash /minimized
uRun: [PeerGuardian] c:program filespeerguardian2pg2.exe
mRun: [pdfFactory Dispatcher v3] "c:windowssystem32spooldriversw32x863fppdis3a.exe" /source=HKLM
mRun: [<NO NAME>]
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [AVG8_TRAY] c:progra~1avgavg8avgtray.exe
mRun: [QuickTime Task] "c:program filesquicktimeqttask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:program filesadobereader 9.0readerReader_sl.exe"
mRun: [SM1BG] c:windowsSM1BG.EXE
mRun: [UVS10 Preload] c:program filesulead systemsulead videostudio se dvduvPL.exe
mRun: [UVS11 Preload] c:program filesulead systemsulead videostudio 11uvPL.exe
mRun: [DellSupportCenter] "c:program filesdell support centerbinsprtcmd.exe" /P DellSupportCenter
mRun: [TkBellExe] "c:program filescommon filesrealupdate_obrealsched.exe" -osboot
mRun: [LogitechQuickCamRibbon] "c:program fileslogitechquickcamQuickcam.exe" /hide
mRun: [TurboHddUsb] c:program filesturbohddusbTurboHddUsb.exe
mRun: [UVS12 Preload] c:program filescorelcorel videostudio 12uvPL.exe
mRun: [AdobeCS4ServiceManager] "c:program filescommon filesadobecs4servicemanagerCS4ServiceManager.exe" -launchedbylogin
mRun: [TrayServer] c:program filesmagixmovie_edit_pro_14_plus_download_versionTrayServer.exe
dRun: [swg] c:program filesgooglegoogletoolbarnotifierGoogleToolbarNotifier.exe
StartupFolder: c:docume~1haroldstartm~1programsstartuplogite~1.lnk - c:program fileslogitechquickcameReg.exe
StartupFolder: c:docume~1alluse~1startm~1programsstartupadobea~1.lnk - c:windowsinstaller{ac76ba86-1033-0000-7760-000000000002}SC_Acrobat.exe
StartupFolder: c:docume~1alluse~1startm~1programsstartuphpdigi~1.lnk - c:program fileshpdigital imagingbinhpqtra08.exe
IE: Convert link target to Adobe PDF - c:program filesadobeacrobat 7.0acrobatAcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:program filesadobeacrobat 7.0acrobatAcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:program filesadobeacrobat 7.0acrobatAcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:program filesadobeacrobat 7.0acrobatAcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:program filesadobeacrobat 7.0acrobatAcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:program filesadobeacrobat 7.0acrobatAcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:program filesadobeacrobat 7.0acrobatAcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - c:program filesadobeacrobat 7.0acrobatAcroIEFavClient.dll/AcroIEAppend.html
IE: E&xport to Microsoft Excel - c:progra~1micros~2office12EXCEL.EXE/3000
IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%bdoscandel.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%Network Diagnosticxpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:program filesmessengermsmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:program filesjavajre1.6.0_07binssv.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:program filesskypetoolbarsinternet explorerSkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:progra~1micros~2office12REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:windowssystem32Shdocvw.dll
Trusted Zone: smirkthis.comwww
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxp://pccheckup.dellfix.com/sdccommon/download/tgctlcm.cab
DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.dell.com/systemprofiler/SysPro.CAB
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} - hxxp://www.creative.com/softwareupdate/su/ocx/15031/CTSUEng.cab
DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} - hxxp://www.musicnotes.com/download/mnviewer.cab
DPF: {362C56AA-6E4F-40C7-A0B5-85501DBDAD77} - hxxp://i.dell.com/images/global/js/scanner/SysProExe.cab
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.1.cab
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab
DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} - hxxp://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab
DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - hxxp://download.bitdefender.com/resources/scan8/oscan8.cab
DPF: {87587503-20F0-4FF5-8DA3-0107C4C03FDC} - hxxp://downloads.comcast.net/videomail/vmLauncher.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} - hxxp://www.superadblocker.com/activex/sabspx.cab
DPF: {CAFEEFAC-0013-0001-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/1.3.1/jinstall-131_02-win.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} - hxxp://www.creative.com/softwareupdate/su/ocx/15034/CTPID.cab
Handler: intu-help-qb1 - {9B0F96C7-2E4B-433e-ABF3-043BA1B54AE3} - c:program filesintuitquickbooks 2008HelpAsyncPluggableProtocol.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:program filesavgavg8avgpp.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:windowssystem32mscoree.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:progra~1common~1skypeSKYPE4~1.DLL
Notify: !SASWinLogon - c:program filessuperantispywareSASWINLO.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: GoToAssist - c:program filescitrixgotoassist514G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:windowssystem32WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:program fileswindows desktop searchMSNLNamespaceMgr.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:program filessuperantispywareSASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:docume~1haroldapplic~1mozillafirefoxprofilesqfvxm4lh.default
FF - component: c:documents and settingsharoldapplication datamozillafirefoxprofilesqfvxm4lh.defaultextensionskodak-companion@mozilla.complatformwinnt_x86-msvccomponentsmozFotofox.dll
FF - component: c:program filesavgavg8firefoxcomponentsavgssff.dll

============= SERVICES / DRIVERS ===============

R0 AvgRkx86;avgrkx86.sys;c:windowssystem32driversavgrkx86.sys [2008-6-18 12552]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:windowssystem32driversavgldx86.sys [2008-6-18 325128]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:windowssystem32driversavgmfx86.sys [2008-6-18 27656]
R1 AvgTdiX;AVG8 Network Redirector;c:windowssystem32driversavgtdix.sys [2008-6-18 107272]
R1 Cinemsup;Cinemsup;c:windowssystem32driverscinemsup.sys [2003-12-19 6656]
R1 FNETURPX;FNETURPX;c:windowssystem32driversFNETURPX.SYS [2009-1-20 7040]
R1 SASDIFSV;SASDIFSV;c:program filessuperantispywaresasdifsv.sys [2009-1-15 8944]
R1 SASKUTIL;SASKUTIL;c:program filessuperantispywareSASKUTIL.SYS [2009-1-15 55024]
R2 AdobeActiveFileMonitor6.0;Adobe Active File Monitor V6;c:program filesadobephotoshop elements 6.0PhotoshopElementsFileAgent.exe [2007-9-11 124832]
R2 Apache2.2;Apache2.2;c:xamppapachebinapache.exe [2008-12-9 24636]
R2 avg8wd;AVG8 WatchDog;c:progra~1avgavg8avgwdsvc.exe [2009-1-7 298264]
R2 avgfws8;AVG8 Firewall;c:progra~1avgavg8avgfws8.exe [2009-1-7 1339600]
R2 datunidr;DellAutomatedPCTuneUp UniDriver;c:windowssystem32driversdatunidr.sys [2007-8-23 5376]
R2 VRSService;VRS Recording System;c:program filesnch swift soundvrsvrs.exe [2008-6-11 651268]
R3 Avgfwdx;Avgfwdx;c:windowssystem32driversavgfwdx.sys [2008-6-18 29208]
R3 FNETTBOH;FNETTBOH;c:windowssystem32driversFNETTBOH.SYS [2009-1-20 17792]
R3 SASENUM;SASENUM;c:program filessuperantispywareSASENUM.SYS [2009-1-15 7408]
R3 SCREAMINGBDRIVER;Screaming Bee Audio;c:windowssystem32driversScreamingBAudio.sys [2006-9-27 21920]
S3 Avgfwfd;AVG network filter service;c:windowssystem32driversavgfwdx.sys [2008-6-18 29208]
S3 FirebirdServerMAGIXInstance;Firebird Server - MAGIX Instance;c:program filesmagixcommondatabasebinfbserver.exe [2009-1-7 1527900]
S3 UPnPService;UPnPService;c:program filescommon filesmagix sharedupnpserviceUPnPService.exe [2009-2-18 565248]
S4 Cepstral License Server;Cepstral License Server;c:program filescepstralbinCepstralLicSrv.exe [2008-4-18 77824]

=============== Created Last 30 ================

2009-03-12 17:44 <DIR> --d----- c:documents and settingsharoldDoctorWeb
2009-03-06 21:41 <DIR> --d----- C:xampp
2009-03-06 17:52 <DIR> --d----- c:program filesWMV9_VCM
2009-03-06 17:51 <DIR> --d----- c:program filescommon filesxara
2009-02-28 21:04 <DIR> --d----- c:program filesPeerGuardian2
2009-02-25 08:32 1,089,593 -c------ c:windowssystem32dllcachentprint.cat
2009-02-24 12:13 76 ---shr-- c:windowsICMET20.BIN
2009-02-24 12:12 <DIR> --d----- c:program filesReallusion
2009-02-24 12:12 158 a------- C:Documents
2009-02-23 11:25 3,176 a------- c:windowssystem32gafilter.sti
2009-02-23 11:25 4,808 a------- c:windowssystem32gaeffect.sti
2009-02-23 11:23 427 a------- c:windowsULEAD32.INI
2009-02-22 23:24 <DIR> --d----- c:program filesBurger
2009-02-22 17:29 7,420 a------- c:windowsUA000106.DLL
2009-02-19 10:40 <DIR> --d----- c:program filescommon filesScreaming Bee
2009-02-18 15:31 <DIR> --d----- c:docume~1haroldapplic~1Screaming Bee
2009-02-18 15:30 <DIR> --d----- c:docume~1alluse~1applic~1Screaming Bee
2009-02-18 12:30 <DIR> --d----- c:program filescommon filesMAGIX Shared
2009-02-14 21:35 767 a------- c:windowsMusicStudio.INI
2009-02-13 10:03 <DIR> --d--r-- c:program filesSkype
2009-02-12 15:26 <DIR> --d----- C:KEPLER70

==================== Find3M ====================

2009-03-13 08:24 0 a------- c:windowssystem32driverslvuvc.hs
2009-03-13 08:24 0 a------- c:windowssystem32driverslogiflt.iad
2009-02-11 11:19 38,496 a------- c:windowssystem32driversmbamswissarmy.sys
2009-02-11 11:19 15,504 a------- c:windowssystem32driversmbam.sys
2009-02-09 07:13 1,846,784 a------- c:windowssystem32win32k.sys
2009-01-20 15:23 7,040 a------- c:windowssystem32driversFNETURPX.SYS
2009-01-20 15:23 17,792 a------- c:windowssystem32driversFNETTBOH.SYS
2009-01-15 09:59 325,128 a------- c:windowssystem32driversavgldx86.sys
2009-01-07 19:38 10,520 a------- c:windowssystem32avgrsstx.dll
2008-12-20 19:15 826,368 a------- c:windowssystem32wininet.dll
2008-12-17 02:01 432,664 a------- c:windowssystem32LVUI2RC.dll
2008-12-17 02:00 494,104 a------- c:windowssystem32LVUI2.dll
2008-12-17 01:55 195,096 a------- c:windowssystem32lvci11901262.dll
2008-12-17 01:55 416,280 a------- c:windowssystem32lvcodec2.dll
2008-12-17 01:37 29,562 a------- c:windowssystem32Repository.reg
2008-10-06 12:53 4,153 a------- c:docume~1haroldapplic~1SAS7_000.DAT
2008-06-24 23:18 447,111 a------- c:program filesuninstal.log
2008-06-02 09:52 61,224 a------- c:documents and settingsharoldGoToAssistDownloadHelper.exe
2003-08-27 14:19 36,963 a----r-- c:program filescommon filesSM1updtr.dll
2008-06-02 22:30 848 a--sh--- c:windowssystem32KGyGaAvL.sys

============= FINISH: 9:39:47.79 ===============

Now my computer won't let me boot into anything but safe mode. I tried system restore a few times but it won't let me restore my computer to an earlier time like before. I wonder if I need to do a complete XP reinstallation now?

Attached Files


Edited by Animal, 15 March 2009 - 01:24 PM.


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#2 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


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Posted 24 March 2009 - 07:13 PM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. Please download Trend Micro - HijackThis. Do a new scan with Trend Micro - HijackThis and post it in your next reply. Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so.

While we are working on your HijackThis log, please:
  • Reply to this thread; do not start another!
  • Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  • Do not run any other tool until instructed to do so!
  • Let me know if any of the links do not work or if any of the tools do not work.
  • Tell me about problems or symptoms that occur during the fix.
  • Do not run any other programs or open any other windows while doing a fix.
  • Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
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Malware Removal University Masters Graduate

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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#3 artharpster

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Posted 24 March 2009 - 08:29 PM

Hello. Thank you for your response. Unfortunately, I had to reformat the disk and start fresh. The problems just kept up and I needed my computer for my work. I appreciate your willingness to help though.

#4 suebaby41

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Posted 25 March 2009 - 09:57 AM

Thank you for letting me know.

This subject is now closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.




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