Thank you. I appreciate the suggestion but the problem is, we have no idea when the viruses got on her system, lol. She has been without an antivirus\firewall program for a very long time. I found about that a few months ago and urged her to get one, she said she would. I asked her shortly after if she did and she said she had just bought one. This was a couple of months ago and I thought all was well. Then I asked her a few days ago how that av\fw was working out for her and found she had not installed it as she bought the wrong thing and had not done anything about it. I got on her and sent her to ZA's site tonight and hopefully by this time tomorrow she will be running both. Since I had her run SAS and it found so many things, I am thinking she will be running protection soon, as she has now seen the results of not having it, but that doesn't change her current situation.
If things do not get cleared up I will have her try system restore to earlier dates and see if we can find one that was before she got infected but I highly doubt there is one. That is another reason I want to see her log, I want to see if all her system restore points are infected. I am hoping it will not come to her having to reformat and start over.
I would have her come here and post her logs, however, I think she is already too overwhelmed at just the things I am already having her do to throw more at her at this point.
In any case, I thank you for your help and am sorry I rambled a bit here.
Edited by Stang777, 13 March 2009 - 01:38 AM.