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Browser hijacked-tooseeka?


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#1 sietskesue

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Posted 12 March 2009 - 11:20 PM

Greetings! I am pretty frustrated at this point-my browser is hijacked, and it is getting harder and harder to access the internet. My norton 2009 has given me a clean bill of health-as well as windows defender-so no help from them! I have switched now to firefox, and still (of course) have problems. A clue to the hijacker is that the browser at times directs me to "tooseeka", as well a a mishmash of other sites none really out of the ordinary. Norton info referred me to "hijack this" from here I was referred to your site. I do have a log from hijack this but will not post until requested I just hope I can get back to the forum to see what advice you have for me. Thank you in advance for your help!
Just wanted to add that I have windows XP home edition.....
A few other symptoms: I cannot access task manager by pushing control, alt, delete. I am okay going to google, but then get redirected once I make a website choice. If I click backspace, I will be directed to the site I intended to arrive at. As long as I am at that site, I have no problems. If I choose to open another browser window, with one already open, the system will lock up. My computer is locking up frequently-and the only way I can resolve is by turning it off without shutdown procedure.. I have to click on browser shortcut twice (once-wait-then click again) to get my browser window to appear.

Edited by sietskesue, 13 March 2009 - 12:38 PM.


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#2 boopme

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Posted 13 March 2009 - 03:06 PM

Hello, are you getting a message when you try to access Task Manager?

Let's run these and see what the log shows.
From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 sietskesue

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Posted 13 March 2009 - 06:51 PM

First off- THANK YOU! for your help... I did as you requested and have pasted the log below. Task manager did not have any message-just unable to access.... After running Super-I can now access it.
SUPERAntiSpyware Scan Log


http://www.superantispyware.com

Generated 03/13/2009 at 04:25 PM

Application Version : 4.25.1014

Core Rules Database Version : 3794
Trace Rules Database Version: 1750

Scan type : Complete Scan
Total Scan Time : 01:18:40

Memory items scanned : 233
Memory threats detected : 0
Registry items scanned : 5962
Registry threats detected : 35
File items scanned : 24186
File threats detected : 11

Unclassified.Unknown Origin
HKLM\Software\Classes\CLSID\{013A653B-49A6-4f76-8B68-E4875EA6BA54}
HKCR\CLSID\{013A653B-49A6-4F76-8B68-E4875EA6BA54}
HKCR\CLSID\{013A653B-49A6-4F76-8B68-E4875EA6BA54}\InprocServer32
HKCR\CLSID\{013A653B-49A6-4F76-8B68-E4875EA6BA54}\InprocServer32#ThreadingModel
C:\WINDOWS\SYSTEM32\FKULKAMD.DLL
HKLM\Software\Classes\CLSID\{35F7813A-AF74-4474-B1DC-7EE6FB6C43C6}
HKCR\CLSID\{35F7813A-AF74-4474-B1DC-7EE6FB6C43C6}
HKCR\CLSID\{35F7813A-AF74-4474-B1DC-7EE6FB6C43C6}\InprocServer32
HKCR\CLSID\{35F7813A-AF74-4474-B1DC-7EE6FB6C43C6}\InprocServer32#ThreadingModel
C:\WINDOWS\SYSTEM32\XGNEYWYQ.DLL
HKLM\Software\Classes\CLSID\{849B9523-785F-4014-9CAF-079FB4A74C61}
HKCR\CLSID\{849B9523-785F-4014-9CAF-079FB4A74C61}
HKCR\CLSID\{849B9523-785F-4014-9CAF-079FB4A74C61}\InprocServer32
HKCR\CLSID\{849B9523-785F-4014-9CAF-079FB4A74C61}\InprocServer32#ThreadingModel
C:\WINDOWS\SYSTEM32\MTIHGPRB.DLL
HKLM\Software\Classes\CLSID\{F18F04B0-9CF1-4b93-B004-77A288BEE28B}
HKCR\CLSID\{F18F04B0-9CF1-4B93-B004-77A288BEE28B}
HKCR\CLSID\{F18F04B0-9CF1-4B93-B004-77A288BEE28B}\InprocServer32
HKCR\CLSID\{F18F04B0-9CF1-4B93-B004-77A288BEE28B}\InprocServer32#ThreadingModel
C:\WINDOWS\SYSTEM32\RGDATACT.DLL
HKU\S-1-5-21-4269904136-1529855529-315468335-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{013A653B-49A6-4F76-8B68-E4875EA6BA54}
HKU\S-1-5-21-4269904136-1529855529-315468335-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{35F7813A-AF74-4474-B1DC-7EE6FB6C43C6}
HKU\S-1-5-21-4269904136-1529855529-315468335-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3FD6B99C-A275-46EA-8FD1-3D63986E51E4}
HKU\S-1-5-21-4269904136-1529855529-315468335-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7DA39570-5FD2-4F18-94B4-20730CB3F727}
HKU\S-1-5-21-4269904136-1529855529-315468335-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{849B9523-785F-4014-9CAF-079FB4A74C61}
HKU\S-1-5-21-4269904136-1529855529-315468335-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F18F04B0-9CF1-4B93-B004-77A288BEE28B}
HKCR\CLSID\{013A653B-49A6-4F76-8B68-E4875EA6BA54}
HKCR\CLSID\{35F7813A-AF74-4474-B1DC-7EE6FB6C43C6}
HKCR\CLSID\{849B9523-785F-4014-9CAF-079FB4A74C61}
HKCR\CLSID\{F18F04B0-9CF1-4B93-B004-77A288BEE28B}

Adware.Vundo Variant
HKLM\Software\Classes\CLSID\{68D5CF1D-EC5C-4bdd-A9EF-F0E517565D50}
HKCR\CLSID\{68D5CF1D-EC5C-4BDD-A9EF-F0E517565D50}
HKCR\CLSID\{68D5CF1D-EC5C-4BDD-A9EF-F0E517565D50}\InprocServer32
HKCR\CLSID\{68D5CF1D-EC5C-4BDD-A9EF-F0E517565D50}\InprocServer32#ThreadingModel
C:\WINDOWS\SYSTEM32\EFEFTXTM.DLL
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{68D5CF1D-EC5C-4bdd-A9EF-F0E517565D50}
HKU\S-1-5-21-4269904136-1529855529-315468335-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3496D13A-609A-407B-B181-8F47B4F28AE9}
HKU\S-1-5-21-4269904136-1529855529-315468335-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{68D5CF1D-EC5C-4BDD-A9EF-F0E517565D50}
HKCR\CLSID\{68D5CF1D-EC5C-4BDD-A9EF-F0E517565D50}

Adware.VSToolbar
HKU\S-1-5-21-4269904136-1529855529-315468335-1006\Software\Search Toolbar Corp
C:\Program Files\VSToolbar
C:\Documents and Settings\Tara\Application Data\SearchToolbarCorp\Toolbar Vision\PageHistory.txt
C:\Documents and Settings\Tara\Application Data\SearchToolbarCorp\Toolbar Vision\WebHistory.txt
C:\Documents and Settings\Tara\Application Data\SearchToolbarCorp\Toolbar Vision
C:\Documents and Settings\Tara\Application Data\SearchToolbarCorp
C:\Program Files\VSAdd-in

#4 boopme

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Posted 13 March 2009 - 07:01 PM

Hi sietskesue, I figured if it wasn't blocked by malware then there would be a error message and we'd have corrected it fom that. So this is good. Be careful when you install apps and games etc... that they don't have Tollbars attached as part of the install. Usually you just have to uncheck a box. I think we'll get a couple more.

Next run MBAM:
Please download Malwarebytes Anti-Malware (v1.32) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 sietskesue

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Posted 13 March 2009 - 08:10 PM

Here is the results:


Malwarebytes' Anti-Malware 1.34
Database version: 1846
Windows 5.1.2600 Service Pack 3

3/13/2009 6:09:14 PM
mbam-log-2009-03-13 (18-09-14).txt

Scan type: Quick Scan
Objects scanned: 73953
Time elapsed: 6 minute(s), 57 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

#6 boopme

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Posted 13 March 2009 - 08:22 PM

hi,i need the full log so I know what it's removing thanks :thumbsup:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 sietskesue

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Posted 14 March 2009 - 12:19 AM

Opps! Sorry.. here is the log..... my system is still EXTREMELY slow....




Malwarebytes' Anti-Malware 1.34
Database version: 1846
Windows 5.1.2600 Service Pack 3

3/13/2009 6:09:14 PM
mbam-log-2009-03-13 (18-09-14).txt

Scan type: Quick Scan
Objects scanned: 73953
Time elapsed: 6 minute(s), 57 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{46a4e9d9-b30e-452a-8157-dbbec8573b03} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{74dd705d-6834-439c-a735-a6dbe2677452} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{74dd705d-6834-439c-a735-a6dbe2677452} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Juan (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{74dd705d-6834-439c-a735-a6dbe2677452} (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Tara\Local Settings\vetoga.lir (Trojan.Daonol) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mcrh.tmp (Malware.Trace) -> Quarantined and deleted successfully.

#8 boopme

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Posted 14 March 2009 - 10:21 AM

Ahhh the new kid on the block.Trojan.Daonol

We need to run part 1 of S!Ri's SmitfraudFix
Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 sietskesue

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Posted 14 March 2009 - 03:37 PM

my computer locked up after running Smit-so I had to shut down without control alt delete... a new window is up upon restart- with french writing-is called "archive auto winrar" seems to have to do with smit-but I don't understand french and cannot determine the files properties. By the way, I decided to run these programs on my daughters computers-atf removed 1.6 million MB -she has 859 corupted files, ect. Her computer runs like a champ now. Just wish mine did! Thanks again for your help-here is the Smit log:

SmitFraudFix v2.403

Scan done at 12:39:27.48, Sat 03/14/2009
Run from C:\Documents and Settings\Tara\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Tara\SmitfraudFix\Policies.exe
C:\WINDOWS\system32\cmd.exe

hosts


C:\


C:\WINDOWS


C:\WINDOWS\system


C:\WINDOWS\Web


C:\WINDOWS\system32


C:\WINDOWS\system32\LogFiles


C:\Documents and Settings\Tara


C:\DOCUME~1\Tara\LOCALS~1\Temp


C:\Documents and Settings\Tara\Application Data


Start Menu


C:\DOCUME~1\Tara\FAVORI~1


Desktop


C:\Program Files


Corrupted keys


Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\1]

o4Patch
!!!Attention, following keys are not inevitably infected!!!

o4Patch
Credits: Malware Analysis & Diagnostic
Code: S!Ri



IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



Agent.OMZ.Fix
!!!Attention, following keys are not inevitably infected!!!

Agent.OMZ.Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


VACFix
!!!Attention, following keys are not inevitably infected!!!

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


404Fix
!!!Attention, following keys are not inevitably infected!!!

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""


Winlogon
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Userinit"="C:\\WINDOWS\\system32\\userinit.exe,"
"System"=""


RK



DNS

Description: Dell Wireless 1370 WLAN Mini-PCI Card - Packet Scheduler Miniport
DNS Server Search Order: 192.168.1.1

HKLM\SYSTEM\CCS\Services\Tcpip\..\{24E7582C-26E0-4BD2-B70A-901E467621FC}: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS1\Services\Tcpip\..\{24E7582C-26E0-4BD2-B70A-901E467621FC}: DhcpNameServer=68.87.69.146 68.87.85.98
HKLM\SYSTEM\CS3\Services\Tcpip\..\{24E7582C-26E0-4BD2-B70A-901E467621FC}: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=68.87.69.146 68.87.85.98
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1


Scanning for wininet.dll infection


End

#10 sietskesue

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Posted 14 March 2009 - 03:48 PM

one more thing that I have noticed since running Smit- my clock on the bottom right of my toolbar is now showing military hours-odd!-and if I click on it the window that displays the calendar will not appear (just have unending turning hour-glass..

#11 boopme

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Posted 14 March 2009 - 04:51 PM

Hi,I'll look into that reaction.. in the meantime we will use others. Tell me how it's running after this.

First run RogueRemover
Simply download RogueRemover FREE from the one of the links below. Double click the downloaded file to install the application on your computer. Once the application is installed, double click on the RogueRemover FREE icon to start the program. When the application is open, select Scan and the application will guide you through the remaining steps.

Then Rerun MBAM

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


Fix the Time.

Go to Control Panel.
Select Regional and Language Options.
In the Standards and Formats section... next to the language you are using... click the Customize...button
Press the Time...tab.
In the Time Format...box, for 12 hour time display... change the format to:

h mm ss tt
or
hh mm ss tt


Select the other display options you want... separator, AM, PM...
When done...click Apply and OK as needed.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 sietskesue

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Posted 14 March 2009 - 05:19 PM

this is the message that I get from the rogue link-

The RogueRemover product line has been discontinued. The good news is that all of the great core technologies in RogueRemover and more are included in Malwarebytes' Anti-Malware.
what do you suggest? thanks..

#13 boopme

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Posted 14 March 2009 - 08:02 PM

Wow ,looks like it's check all my links time again.
Ok then we will run Dr Web
Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

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#14 sietskesue

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Posted 16 March 2009 - 02:22 PM

It has been a struggle with this last program-mostly due to my computer locking up and some of my own mistakes... last night I tried to post but could not everything was locking up. I ended up running Dr. Web three times (argh!).. Here is the log (oh-is java 1.0 okay to add on? Monzilla is asking me....

A0011022.exe;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP2;Tool.Prockill;Incurable.Moved.;
A0011023.exe;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP2;Tool.ShutDown.14;Incurable.Moved.;
A0011024.exe;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP2;Tool.Prockill;Incurable.Moved.;
A0011025.exe;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP2;Tool.ShutDown.14;Incurable.Moved.;
A0011026.dll;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP2;Probably DLOADER.Trojan;Incurable.Moved.;
A0011027.dll;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP2;Probably DLOADER.Trojan;Incurable.Moved.;
A0011028.exe;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP2;Tool.Prockill;Incurable.Moved.;

#15 sietskesue

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Posted 16 March 2009 - 02:30 PM

Updae- I just did a websearch and I was re-directed...... oh the insanity!!!!




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