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infected, desktop image replaced and lost internet


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#1 pogo@cec

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Posted 12 March 2009 - 09:43 PM

Ran Norton a few times -- it found a couple of things and said it "resolved" them, but whatever this is is actually getting worse.

Symptoms include:
Replaced desktop image with flashing malware image that reads (all spelling and grammatical errors sic):

WARNING
Dangerous Spyware
Many viruses were found on your computer such as : Trojan horse PassCaptures, etc.
Your personal information can fall into the "third hands"
Please check up the computer with a special software.
Thank

Task manager was greyed out (thought I seem to have gotten task manager access back now)

No ability to change desktop image.

On startup, I get the following error:

RUNDLL
Error Loading dll32
The specified module could not be found.

Firefox opens automatically after a couple of minutes.
Autoloads this page:
<hxxp://onlinenotifyq.net/land/eurl/?code=14>

This didn't start right away, but I now seem to have lost connectivity (am posting all of this from officemate's computer), with the following error message:

Proxy Server Refused Connection
Firefox is configured to use a proxy server that is refusing connections.

Several browsers show no connectivity, even in safe mode.

Shut down takes forever (in fact I've let it run for like 20 minutes, and it hasn't finished shutting down, I've had to manually shut down by holding down the startup button everytime). Shutsd own ok in safe mode.

Thanks much for any help!


DDS LOG

DDS (Ver_09-02-01.01) - NTFSx86
Run by pogo at 20:24:15.53 on Thu 03/12/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_10
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.895.477 [GMT -6:00]

AV: Norton AntiVirus *On-access scanning enabled* (Updated)
FW: Norton AntiVirus *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\bin\jqs.exe
C:\Program Files\MySQL\MySQL Server 5.0\bin\mysqld-nt.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\Tablet.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\HPQ\Shared\Sierra Wireless\Win32\Unicode\SWIHPWMI.exe
C:\WINDOWS\system32\userinit.exe
C:\WINDOWS\system32\userinit.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\WTablet\TabUserW.exe
C:\WINDOWS\system32\Tablet.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\userinit.exe
C:\Program Files\Desktop Sidebar\dsidebar.exe
C:\Documents and Settings\pogo.DENVER\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\Kyocera Mita\FileUtility\NsCatCom.exe
C:\WINDOWS\system32\rundll32.exe
C:\Documents and Settings\pogo.DENVER\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = https://admin2.getactive.com/
uSearch Page = hxxp://www.google.com
mDefault_Page_URL = hxxp://www.google.com
mStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local;<local>
uInternet Settings,ProxyServer = http=localhost:7171
mSearchAssistant = hxxp://www.google.com/ie
mWinlogon: Userinit=c:\windows\system32\userinit.exe
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Idea2 SidebarBrowserMonitor Class: {45ad732c-2ce2-4666-b366-b2214ad57a49} - c:\program files\desktop sidebar\sbhelp.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\progra~1\common~1\symant~1\ids\IPSBHO.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar2.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\3.1.807.1746\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar2.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [SIDEBAR] "c:\program files\desktop sidebar\dsidebar.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Google Update] "c:\documents and settings\pogo.denver\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [dll] rundll32 dll32,sm
StartupFolder: c:\documents and settings\pogo.denver\start menu\programs\startup\HOURS.xls
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\scanne~1.lnk - c:\program files\kyocera mita\fileutility\NsCatCom.exe
uPolicies-explorer: NoSetActiveDesktop = 1 (0x1)
uPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-explorer: NoSetActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {09FE188B-6E85-479e-9411-51FB2220DF80} - {45AD732C-2CE2-4666-B366-B2214AD57A49} - c:\program files\desktop sidebar\sbhelp.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
LSP: c:\windows\system32\QoS.dll
LSP: c:\docume~1\pogo~1.den\locals~1\temp\ntdll64.dll
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_10-windows-i586.cab
DPF: {D0E3FF2C-8BB0-44CE-A285-89F6D66B7C8E} - hxxp://inperson.creative.com/invite/cabfiles/inVite.cab
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\pogo~1.den\applic~1\mozilla\firefox\profiles\w294ovco.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig?hl=en
FF - prefs.js: network.proxy.http - localhost
FF - prefs.js: network.proxy.http_port - 7171
FF - prefs.js: network.proxy.type - 1
FF - component: c:\documents and settings\pogo.denver\application data\mozilla\firefox\profiles\w294ovco.default\extensions\{0b457caa-602d-484a-8fe7-c1d894a011ba}\platform\winnt_x86-msvc\components\SSSLauncher.dll
FF - plugin: c:\documents and settings\pogo.denver\local settings\application data\google\update\1.2.141.5\npGoogleOneClick7.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\java\bin\new_plugin\npdeploytk.dll
FF - plugin: c:\program files\java\bin\new_plugin\npjp2.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npatgpc.dll
FF - plugin: c:\program files\mozilla firefox\plugins\nphssb.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPTURNMED.dll

============= SERVICES / DRIVERS ===============

R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2008-1-25 149864]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2008-1-25 149864]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-1-18 921936]
R2 LiveUpdate Notice;LiveUpdate Notice;c:\program files\common files\symantec shared\ccSvcHst.exe [2008-1-25 149864]
R2 SWIHPWMI;SWIHPWMI;c:\program files\hpq\shared\sierra wireless\win32\unicode\SWIHPWMI.exe [2006-12-4 292384]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-3-12 101936]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090312.019\NAVENG.SYS [2009-3-12 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090312.019\NAVEX15.SYS [2009-3-12 876144]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-1-12 23888]
S3 Symantec Core LC;Symantec Core LC;c:\progra~1\common~1\symant~1\ccpd-lc\symlcsvc.exe [2009-3-12 1245064]
S3 V0250Dev;Live! Cam Notebook Pro;c:\windows\system32\drivers\V0250Dev.sys [2008-5-14 3324320]

=============== Created Last 30 ================

2009-03-12 11:06 15,688 a------- c:\windows\system32\lsdelete.exe
2009-03-12 10:29 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{83C91755-2546-441D-AC40-9A6B4B860800}
2009-03-12 10:28 <DIR> --d----- c:\program files\Lavasoft
2009-03-12 10:03 <DIR> --d----- c:\program files\Norton AntiVirus
2009-03-12 10:02 123,952 a------- c:\windows\system32\drivers\SYMEVENT.SYS
2009-03-12 10:02 60,800 a------- c:\windows\system32\S32EVNT1.DLL
2009-03-12 10:02 10,563 a------- c:\windows\system32\drivers\SYMEVENT.CAT
2009-03-12 10:02 805 a------- c:\windows\system32\drivers\SYMEVENT.INF
2009-03-12 10:02 <DIR> --d----- c:\program files\Symantec
2009-03-12 10:02 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Symantec
2009-03-12 09:44 <DIR> --d----- c:\program files\common files\Symantec Shared
2009-03-12 09:25 221,184 a------- c:\windows\system32\wmpns.dll
2009-03-12 09:24 1 a------- c:\windows\9g234sdfdfgjf23
2009-03-12 09:24 1 ----h--- c:\windows\t55ft2806f44.dat
2009-03-11 17:37 0 a------- c:\windows\system32\nfr.gpref
2009-03-11 17:37 0 a------- c:\windows\system32\nfr.assembly
2009-03-11 17:22 440 a------- c:\windows\system32\win32hlp.cnf
2009-03-11 17:22 1,394 a------- c:\windows\system32\ahtn.htm
2009-03-11 17:22 4,785 a------- c:\windows\system32\warning.gif
2009-03-11 17:22 95,232 a------- c:\windows\system32\QoS.dll
2009-03-11 17:21 1,053 a------- c:\windows\system32\test.ttt

==================== Find3M ====================

2009-03-11 17:22 264,704 a------- c:\windows\system32\userinit.exe
2009-02-09 04:19 1,846,272 a------- c:\windows\system32\win32k.sys
2009-01-07 11:46 60,744 a------- c:\documents and settings\pogo.denver\g2mdlhlpx.exe
2008-12-20 17:15 826,368 a------- c:\windows\system32\wininet.dll
2008-08-11 15:20 5,513 a------- c:\program files\Signage.application
2008-08-11 15:20 5,715 a------- c:\program files\ContentManagerClient.application
2006-05-03 03:06 163,328 ---shr-- c:\windows\system32\flvDX.dll
2007-02-21 04:47 31,232 ---shr-- c:\windows\system32\msfDX.dll

============= FINISH: 20:25:00.20 ===============

Attached Files


Edited by Orange Blossom, 11 February 2013 - 04:21 AM.
Deactivate link. ~ OB


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#2 KoanYorel

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Posted 24 March 2009 - 04:03 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 pogo@cec

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Posted 24 March 2009 - 05:34 PM

Ended up having to just re-install the OS. Thus creating a whole new raft of problems, but virus appears to have been flushed from the system...

#4 KoanYorel

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Posted 24 March 2009 - 05:38 PM

Thanks for informing us what you have done.

Good luck.

Do not be reticent about addressing other problems with your re-install in the other appropriate forums.
Someone will help.


This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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