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[Not the Virus] lsass.exe Operation Failed

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1 reply to this topic

#1 MissClyds


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Posted 12 March 2009 - 04:15 PM

I used links instead of including the pictures in the message:

I purchased a new Sata Western Digital HardDrive as a replacement (my old Seagate harddrive died) for my PC. I just installed it several days ago and had to re-install the Windows XP Operating System on it again.

Everything seemed to be working perfectly fine. I made it to this screen:

when my power went out :trumpet:

When power was restored, my computer loaded fine. Then a light-blue screen appeared, that said "Setup is restarting....". A second after that. A blank light blue screen appears and moments later, a smaller window pops up that says
lsass.exe Operation Failed
The requested Operation was unsuccessful.
[Similar to this screen]

My computer immediately restarts (it took me 5 tries for me to write the error message down, because the computer would restart a second after the message appeared). My computer is stuck in this 'loop' and I'm not sure how to fix it :flowers:

I booted from the CD, and selected the repair option (Thought this would fix the lsass.exe error) and after that completed succesfully, the computer appeared to load ok. The light blue screen "Setup is restarting......" appears once again. Basically, the repair did nothing, because I still got the "lsass.exe operation failed" error, and my computer would restart.

I did search google and came across another discussion board, and someone had the same problem. The solution was:

The way I solved the problem, since I couldn't do a thing with the laptop (since the OS wouldn't load /at all/), is just grabbed a dos disk, copied the corrupt system hive (windows directory\system32\config\system) into a temporary directory, and copied the default microsoft backup (windows directory\repair\system) over the corrupt hive. It did the trick.

But I have no idea what this person is talking about :thumbsup: . I would've posted a reply there, but the topic is outdated.

Has anyone else had this problem, or know how to fix this?

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#2 garmanma


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Posted 12 March 2009 - 05:40 PM

Reformat and start all over
Best thing to do anytime an installation is interuppted
There's no telling what all is corrupt
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why won't my laptop work?

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