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Internet not working after Spyware removal with combo fix


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4 replies to this topic

#1 bubbles19518

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Posted 12 March 2009 - 12:38 PM

Hey,

My computer was infected with some spyware that tried to get me to download software from antivirus-xp-pro-2009.com. After googling that site I found a page on this site that told me to use combofix.exe to fix it. After using combofix the spyware was successfully removed but I am unable to access the internet.

If I open up cmd.exe and ping google.com it still returns an IP, but firefox says "Proxy Server Refused Connection". I don't use a proxy server. I tried running winsockfix and that didn't help either.

Also when I start up my computer now it stops right before everything loads. I have to alt-Cntrl-delete and start -> run -> new task ->explorer.exe to get it to start up correctly.

Any idea whats wrong?
-Bubbles
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#2 Shandley

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Posted 12 March 2009 - 12:41 PM

Have you tried disabling the proxy server settings in firefox?

Try clicking Tools - Options - Advanced (Tab) - Settings (Button) - No Proxy (Bullet) - OK (button)

#3 bubbles19518

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Posted 12 March 2009 - 12:57 PM

That fixed the internet problem!

When the computer starts up though it just sits there after I login until I hit alt cntrl delete and File -> Run -> New Task -> explorer.exe

Any idea how to get that part working properly too? I didn't have this problem before I ran combofix
-Bubbles
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#4 Shandley

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Posted 12 March 2009 - 01:07 PM

Hmmm...

Well, just a thought...

Open regedit (regedit.exe the same way you load explorer.exe and go to:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\IniFileMapping\system.ini\boot

Theres a string called "shell" with the value:

SYS:Microsoft\Windows NT\CurrentVersion\Winlogon

This string controls the default shell when Windows starts.

Then go to:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

There should a string when you scroll down called "shell" with the value:

Explorer.exe

This string controls what the default shell is.

#5 Queen-Evie

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Posted 12 March 2009 - 03:27 PM

For future reference:

Please note the message text in blue at the top of the Am I infected? What do I do? forum.

ComboFix It is an extremely powerful tool which should only be used when
instructed to do so by someone who has been properly trained in the use of the program.
ComboFix is intended by its creator to be "used under the guidance
and supervision of an expert
", NOT for private use.
Please read Combofix's Disclaimer.. Using this tool incorrectly could
lead to disastrous problems with your operating system such as preventing
it from ever starting again.


I looked at your previous posts/topics and didn't see anyone advising you to run Combofix.
Unfortunately you have found out the hard way why it isn't recommended to run Combofix
unless advised to do so by someone trained in its use.




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