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Outgoing services/ports blocked or hijacked.

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5 replies to this topic

#1 ZenMasta


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Posted 12 March 2009 - 11:55 AM

The last couple of weeks I had encountered a problem where only my computer on the whole network, was not able to access the internet using email clients or web browsers. What made the issue strange is that a few times in the day it would work but only for a couple of seconds or maybe just enough for one page to load and that was it. To further confuse the issue, I was able to ping ips and domains using the command prompt just fine.

Turns out I had a virus/trojan of some kind. csrsc.exe (kaspersky found and removed the problem). After it was removed my internet access seemed to go back to normal. (I also removed the exception it had created in windows firewall)

Unfortunately I still have a problem and I'm not sure if it is a configuration issue on my end or some trailing spyware. My Current symptom is that I cannot connect to any server using FTP. One server that I admin shows in the log "425 Can't open data connection." (typically a port problem), and another server I do not admin says "500 Illegal PORT command"

Other servers just look like they get stuck connecting and it will never show any of the files on the server.

Our network is behind a pfsense firewall but it only blocks incoming traffic. Our computers each have their own specific exceptions for windows firewall.

I have checked my exceptions and I do not see anything that I do not recognize. Also, I have used other computers on my network and they can successfully connect to all of the ftp servers I have tried on my computer.

Similarly I cannot use VNC to remotely connect to another computer, even on my own network. I am certain the remote PC can be connected to because I was able to VNC into it from my house last night.

I'm pretty stumped and could use some help. Here is my HiJackthis Log
Also, here is an Active Ports Log

I have also disabled Kaspersky just to eliminate the possibility of that preventing my ftp app from working but it makes no difference.

I looked over the HTJ log and I don't notice anything unusual. I don't know what to look for on active ports.

DDS Report:
DDS (Ver_09-02-01.01) - NTFSx86  
Run by Robbie at  9:44:39.43 on Thu 03/12/2009
Internet Explorer: 8.0.6001.18241 BrowserJavaVersion: 1.6.0_03
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.1023.672 [GMT -7:00]

AV: Kaspersky Anti-Virus *On-access scanning disabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Work Examiner Standard\FileZillaServer\FileZilla server.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files\Work Examiner Standard\weServerDBUpdater.exe
C:\Program Files\Work Examiner Standard\weServerMessenger.exe
C:\Program Files\Work Examiner Standard\Firebird\bin\fbserver.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Documents and Settings\Robbie\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
mSearchAssistant = hxxp://www.google.com/ie
mWinlogon: SFCDisable=4 (0x4)
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: IEVkbdBHO Class: {59273ab4-e7d3-40f9-a1a8-6fa9cca1862c} - c:\program files\kaspersky lab\kaspersky anti-virus 2009\ievkbd.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [AVP] "c:\program files\kaspersky lab\kaspersky anti-virus 2009\avp.exe"
StartupFolder: c:\docume~1\robbie\startm~1\programs\startup\runpop~1.lnk - c:\program files\popfile\runpopfile.exe
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - {85E0B171-04FA-11D1-B7DA-00A0C90348D6} - c:\program files\kaspersky lab\kaspersky anti-virus 2009\SCIEPlgn.dll
IE: {36ECAF82-3300-8F84-092E-AFF36D6C7040} - {86529161-034E-4F8A-88D2-3C625E612E04} - c:\program files\winhttrack\WinHTTrackIEBar.dll
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/5/b/0/5b0d4654-aa20-495c-b89f-c1c34c691085/LegitCheckControl.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase4009.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1189092037796
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} - hxxp://crucial.com/controls/cpcScanner.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
TCP: {5500E14D-A7D8-4025-89AC-EB6F81A28F53} =,
Notify: klogon - c:\windows\system32\klogon.dll
AppInit_DLLs: c:\progra~1\google\google~1\goec62~1.dll,c:\progra~1\kasper~1\kasper~1\mzvkbd.dll,c:\progra~1\kasper~1\kasper~1\mzvkbd3.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: {162c6bc2-e852-4d45-b139-e8a6737f1054} - 
SEH: {9EBF5C54-224C-48A2-BC86-A5EDA9F8ABF9} - No File
LSA: Authentication Packages = msv1_0 c:\windows\system32\pmnnNhfc

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\robbie\applic~1\mozilla\firefox\profiles\zc820iv0.default\
FF - prefs.js: browser.startup.homepage - www.yahoo.com
FF - component: c:\documents and settings\robbie\application data\mozilla\firefox\profiles\zc820iv0.default\extensions\{1392b8d2-5c05-419f-a8f6-b9f15a596612}\components\FFAlert.dll
FF - component: c:\documents and settings\robbie\application data\mozilla\firefox\profiles\zc820iv0.default\extensions\{81bf1d23-5f17-408d-ac6b-bd6df7caf670}\components\XpcomOpusConnector.dll
FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
FF - plugin: c:\documents and settings\robbie\application data\mozilla\firefox\profiles\zc820iv0.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp07076007.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npGoogleGadgetPluginFirefoxWin.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPSFDMGR.dll

============= SERVICES / DRIVERS ===============

R0 kl1;Kl1;c:\windows\system32\drivers\kl1.sys [2008-7-21 121872]
R0 klbg;Kaspersky Lab Boot Guard Driver;c:\windows\system32\drivers\klbg.sys [2008-1-29 33808]
R1 KLIF;Kaspersky Lab Driver;c:\windows\system32\drivers\klif.sys [2009-3-5 226832]
R2 weServerDBUpdaterService;weServerDBUpdater;c:\program files\work examiner standard\weServerDBUpdater.exe [2008-3-12 1604608]
R2 weServerMessengerService;weServerMessenger;c:\program files\work examiner standard\weServerMessenger.exe [2008-3-12 4905984]
R3 klim5;Kaspersky Anti-Virus NDIS Filter;c:\windows\system32\drivers\klim5.sys [2008-4-30 24592]
S2 AVP;Kaspersky Anti-Virus;c:\program files\kaspersky lab\kaspersky anti-virus 2009\avp.exe [2008-11-11 206088]
S3 GoogleDesktopManager-061008-081103;Google Desktop Manager 5.7.806.10245;c:\program files\google\google desktop search\GoogleDesktop.exe [2007-9-11 29744]
S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2007-11-6 34064]

============== File Associations ===============

regfile="regedit.exe" "%1"

=============== Created Last 30 ================

2009-03-10 12:15	<DIR>	--d-----	c:\docume~1\alluse~1\applic~1\FedEx Customer Tools
2009-03-10 10:09	49,664	a-------	c:\windows\unvise32.exe
2009-03-10 10:09	<DIR>	--d-----	c:\program files\Active Ports
2009-03-10 10:09	<DIR>	--d-----	c:\temp\aports
2009-03-05 10:50	101,287	a-------	c:\windows\system32\drivers\klin.dat
2009-03-05 10:50	89,601	a-------	c:\windows\system32\drivers\klick.dat
2009-03-05 10:49	8,103,456	a--sh---	c:\windows\system32\drivers\fidbox.dat
2009-03-05 10:49	548,896	a--sh---	c:\windows\system32\drivers\fidbox2.dat
2009-03-05 10:49	65,436	a--sh---	c:\windows\system32\drivers\fidbox.idx
2009-03-05 10:49	2,928	a--sh---	c:\windows\system32\drivers\fidbox2.idx
2009-03-05 10:49	<DIR>	--d-----	c:\program files\Kaspersky Lab
2009-03-05 10:38	<DIR>	--d-----	c:\temp\Kaspersky Anti-Virus 2009
2009-03-04 11:29	144,384	--------	c:\windows\system32\drivers\hdaudbus.sys
2009-03-04 11:29	10,240	--------	c:\windows\system32\drivers\sffp_mmc.sys
2009-03-04 11:27	19,569	a-------	c:\windows\006013_.tmp
2009-02-26 10:17	<DIR>	--d-----	c:\program files\D-Link
2009-02-18 13:37	102,443	a-------	c:\windows\system32\msvcrt2.dll
2009-02-16 10:16	<DIR>	--d-----	C:\e663bba0ccea92318d7be77770ba1a
2009-02-16 10:05	<DIR>	--d-----	C:\8f59160465e9b3c9888256f6cdc10135
2009-02-14 12:23	<DIR>	--d-----	c:\program files\WinPcap
2009-02-12 06:09	<DIR>	--d-----	c:\windows\SQLTools9_KB960089_ENU
2009-02-12 06:03	<DIR>	--d-----	c:\windows\SQL9_KB960089_ENU
2009-02-11 12:15	276,992	a-------	c:\temp\comdlg32.dll
2009-02-11 12:15	201,453	a-------	c:\windows\system32\comdlg32.zip
2009-02-11 12:15	299	a-------	c:\temp\RegisterCommonDialogCtl.bat
2009-02-11 12:09	<DIR>	--d-----	c:\temp\owc10

==================== Find3M  ====================

2009-03-05 11:01	33,808	a-------	c:\windows\system32\drivers\klbg.sys
2009-03-05 10:52	8,531,389	a-------	c:\program files\firebird.log
2009-03-04 11:34	86,327	a-------	c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-02-09 04:13	1,846,784	a-------	c:\windows\system32\win32k.sys
2009-02-03 15:41	64,536	a-------	c:\docume~1\robbie\applic~1\GDIPFONTCACHEV1.DAT
2008-07-02 10:53	65,439,768	a-------	c:\program files\Microsoft Office.rar
2006-05-03 02:06	163,328	---shr--	c:\windows\system32\flvDX.dll
2007-02-21 03:47	31,232	---shr--	c:\windows\system32\msfDX.dll
2007-12-17 05:43	27,648	---sh---	c:\windows\system32\Smab0.dll
2007-12-09 11:33	16,384	a--sh---	c:\windows\temp\cookies\index.dat
2007-12-09 11:33	16,384	a--sh---	c:\windows\temp\history\history.ie5\index.dat
2007-12-09 11:33	32,768	a--sh---	c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH:  9:45:15.76 ===============

Edited by ZenMasta, 12 March 2009 - 12:00 PM.

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#2 KoanYorel


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Posted 24 March 2009 - 03:33 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 ZenMasta

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Posted 26 March 2009 - 02:46 PM

never mind

Edited by ZenMasta, 27 March 2009 - 12:08 PM.

#4 Blade81


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Posted 27 March 2009 - 10:30 AM


Please visit this webpage for download links, and instructions for running ComboFix tool:


Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
    Remember to re-enable them afterwards.

  • Click Yes to allow ComboFix to continue scanning for malware.
When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

New dds log.

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006

Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.

#5 ZenMasta

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Posted 27 March 2009 - 12:06 PM

never mind.

#6 Blade81


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Posted 27 March 2009 - 12:16 PM

Thanks for the heads up. Topic is closed now.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006

Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.

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