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service.exe & file.bat identified as trojan


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7 replies to this topic

#1 Alcetic

Alcetic

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  • Local time:08:13 AM

Posted 12 March 2009 - 12:21 AM

Hey all, need some help. I used to use AVG Free edition and everything was fine, recently switched to Avira to try it out, now it's having all these detections when the desktop is starting up. These are the following messages I'm bombarded with, after several ignores it will finally go away, but comes back every so often while I surf. Thanks for any help! I'm not sure if I have to quarantine it because these look like they are essential system files... :thumbup2:

Virus or unwanted program 'TR/Dropper.Gen [trojan]'
detected in file 'C:\WINDOWS\services.exe.

Virus or unwanted program 'BAT/FWDisable.MU [virus]'
detected in file 'C:\WINDOWS\file.bat.

I update Antivirus regularly and scan regularly. Also have installed spybot, and spywareblaster.


DDS (Ver_09-02-01.01) - NTFSx86
Run by Andy at 0:57:33.10 on Thu 03/12/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_12
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.767.388 [GMT -5:00]

AV: Avira AntiVir PersonalEdition *On-access scanning disabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Stardock\Object Desktop\WindowBlinds\wbload.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
G:\Program Files\D-Tools\daemon.exe
C:\WINDOWS\vsnpstd3.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\WINDOWS\Mixer.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
G:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Andy Chung\Desktop\dds.scr

============== Pseudo HJT Report ===============

uWindow Title = Microsoft Internet Explorer provided by Rogers Hi-Speed Internet
uSearch Bar =
uStart Page = hxxp://www.google.ca/
uInternet Connection Wizard,ShellNext = iexplore
mWinlogon: UIHost=c:\windows\system32\logonui.exe
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: {724d43a9-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: {A9930D97-9CF0-42A0-A10D-4F28836579D5} - No File
BHO: {DB5825EA-B434-C69E-8E2D-81387140521A} - No File
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &RoboForm: {724d43a0-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: {8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} - No File
EB: {09F59435-7814-48ED-A73A-96FF861A91EB} - No File
EB: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [NeroCheck] c:\windows\system32\NeroCheck.exe
mRun: [Logitech Utility] Logi_MwX.Exe
mRun: [DAEMON Tools-1033] "g:\program files\d-tools\daemon.exe" -lang 1033
mRun: [snpstd3] c:\windows\vsnpstd3.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [C-Media Mixer] Mixer.exe /startup
mRun: [avgnt] "c:\program files\avira\antivir personaledition classic\avgnt.exe" /min
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [services] c:\windows\services.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - f:\microsoft office\office\OSA9.EXE
IE: Customize Menu - file://c:\program files\siber systems\ai roboform\RoboFormComCustomizeIEMenu.html
IE: Fill Forms - file://c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
IE: Foxy ?? - f:\program files\foxy123\Foxy.exe/download.htm
IE: Foxy ?? - f:\program files\foxy123\Foxy.exe/download.htm
IE: Foxy ?? - f:\program files\foxy123\Foxy.exe/search.htm
IE: RoboForm Toolbar - file://c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
IE: Save Forms - file://c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
IE: ??KuGoo3??(&K) - f:\program files\kugoo3\KuGoo3DownX.htm
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F46} - c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F49} - c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
IE: {724d43aa-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {13b0c05c-ef05-4bf6-b0ea-f6111af25544} - {0C588F7D-A2B3-4001-B59B-D856C1BF3AD7}
IE: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - {4C171D40-8277-11D5-AD55-00010333D0AD}
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
Trusted Zone: vladzone.com
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {0000000A-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/d/4/4/d446e8a9-3a86-4b59-bb19-f5bd11b40367/wmavax.CAB
DPF: {00000055-9980-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/fhg.CAB
DPF: {00000074-0000-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/voxmvdec.CAB
DPF: {00000075-0000-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/voxmsdec.CAB
DPF: {00000161-0000-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/msaudio.cab
DPF: {00000161-9980-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/msaud.cab
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {5F5F9FB8-878E-4455-95E0-F64B2314288A} - hxxp://gamedownload.ijjimax.com/gamedownload/dist/hgstart/HGPlugin11USA.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - hxxp://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37821.5057986111
DPF: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: WB - c:\progra~1\stardock\object~1\window~1\fastload.dll
AppInit_DLLs: wbsys.dll
LSA: Authentication Packages = msv1_0 relog_ap

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\andych~1\applic~1\mozilla\firefox\profiles\vx1naln5.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig?hl=en
FF - component: c:\documents and settings\andy chung\application data\mozilla\firefox\profiles\vx1naln5.default\extensions\{22119944-ed35-4ab1-910b-e619ea06a115}\components\rfproxy_27.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npagent.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdrmv2.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdsplay.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npietab.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npwmsdrm.dll
FF - plugin: c:\program files\real\realone player\netscape6\nppl3260.dll
FF - plugin: c:\program files\real\realone player\netscape6\nprjplug.dll
FF - plugin: c:\program files\real\realone player\netscape6\nprpjplug.dll
FF - plugin: f:\program files\adobe\acrobat 5.0\reader\browser\nppdf32.dll

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\defaults\pref\foxy.js - pref("network.protocol-handler.external.foxy", true);
c:\program files\mozilla firefox\defaults\pref\foxy.js - pref("network.protocol-handler.warn-external.foxy", false);
c:\program files\mozilla firefox\defaults\pref\foxy.js - pref("network.protocol-handler.expose.foxy", true);

============= SERVICES / DRIVERS ===============

R1 avgio;avgio;c:\program files\avira\antivir personaledition classic\avgio.sys [2009-3-6 11840]
R2 AntiVirScheduler;Avira AntiVir Personal - Free Antivirus Scheduler;c:\program files\avira\antivir personaledition classic\sched.exe [2009-3-6 68865]
R2 AntiVirService;Avira AntiVir Personal - Free Antivirus Guard;c:\program files\avira\antivir personaledition classic\avguard.exe [2009-3-6 151297]
R3 avgntflt;avgntflt;c:\program files\avira\antivir personaledition classic\avgntflt.sys [2009-3-6 52032]
S3 Aox401Camera;Kensington VideoCAM BETA;c:\windows\system32\drivers\aox401vc.sys [2003-7-26 121460]
S3 DCamUSBSvis;Multimedia Camera Manager;c:\windows\system32\drivers\dmstream.sys --> c:\windows\system32\drivers\dmstream.sys [?]
S3 DCamUSBUVT;ICM532A;c:\windows\system32\drivers\usbuvt.sys --> c:\windows\system32\drivers\usbuvt.sys [?]
S3 mamotou;mamotou;c:\windows\system32\drivers\mamotou.sys [2007-12-24 49377]
S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2005-8-2 32512]
S3 npkycryp;npkycryp;\??\f:\program files\gravity\ro\npkycryp.sys --> f:\program files\gravity\ro\npkycryp.sys [?]
S3 VisorUsb;Handspring USB;c:\windows\system32\drivers\VisorUsb.sys [2002-7-22 19968]
S3 w89c940;Winbond W89C940 PCI Ethernet Adapter Driver;c:\windows\system32\drivers\w940nd.sys [2002-7-16 16925]

=============== Created Last 30 ================

2009-03-11 01:53 459,264 -c------ c:\windows\system32\dllcache\msfeeds.dll
2009-03-11 01:53 52,224 -c------ c:\windows\system32\dllcache\msfeedsbs.dll
2009-03-11 01:53 13,824 -c------ c:\windows\system32\dllcache\ieudinit.exe
2009-03-11 01:53 991,232 -c------ c:\windows\system32\dllcache\ieframe.dll.mui
2009-03-11 01:53 267,776 -c------ c:\windows\system32\dllcache\iertutil.dll
2009-03-11 01:53 6,066,688 -c------ c:\windows\system32\dllcache\ieframe.dll
2009-03-11 01:53 2,455,488 -c------ c:\windows\system32\dllcache\ieapfltr.dat
2009-03-11 01:53 383,488 -c------ c:\windows\system32\dllcache\ieapfltr.dll
2009-03-11 01:53 63,488 -c------ c:\windows\system32\dllcache\icardie.dll
2009-03-08 19:51 272,128 -c------ c:\windows\system32\dllcache\bthport.sys
2009-03-08 19:51 826,368 -c------ c:\windows\system32\dllcache\wininet.dll
2009-03-08 19:51 1,160,192 -c------ c:\windows\system32\dllcache\urlmon.dll
2009-03-08 19:51 1,499,136 -c------ c:\windows\system32\dllcache\shdocvw.dll
2009-03-08 19:50 1,846,784 -c------ c:\windows\system32\dllcache\win32k.sys
2009-03-08 19:50 2,145,280 -c------ c:\windows\system32\dllcache\ntkrnlmp.exe
2009-03-08 19:50 2,189,184 -c------ c:\windows\system32\dllcache\ntoskrnl.exe
2009-03-08 19:50 2,023,936 -c------ c:\windows\system32\dllcache\ntkrpamp.exe
2009-03-08 19:50 2,066,048 -c------ c:\windows\system32\dllcache\ntkrnlpa.exe
2009-03-08 19:50 3,594,752 -c------ c:\windows\system32\dllcache\mshtml.dll
2009-03-08 19:50 203,136 -c------ c:\windows\system32\dllcache\rmcast.sys
2009-03-08 19:50 455,296 -c------ c:\windows\system32\dllcache\mrxsmb.sys
2009-03-08 19:50 333,952 -c------ c:\windows\system32\dllcache\srv.sys
2009-03-08 19:50 331,776 -c------ c:\windows\system32\dllcache\msadce.dll
2009-03-08 19:49 691,712 -c------ c:\windows\system32\dllcache\inetcomm.dll
2009-03-08 19:48 247,326 -c------ c:\windows\system32\dllcache\strmdll.dll
2009-03-08 19:48 337,408 -c------ c:\windows\system32\dllcache\netapi32.dll
2009-03-08 19:48 1,106,944 -c------ c:\windows\system32\dllcache\msxml3.dll
2009-03-08 19:39 <DIR> --d----- c:\windows\system32\SoftwareDistribution
2009-03-08 18:46 6,144 -------- c:\windows\system32\kbdbhc.dll
2009-03-08 18:35 <DIR> --d----- c:\windows\network diagnostic
2009-03-08 18:35 144,384 -------- c:\windows\system32\drivers\hdaudbus.sys
2009-03-08 18:35 10,240 -------- c:\windows\system32\drivers\sffp_mmc.sys
2009-03-08 18:32 19,569 a------- c:\windows\005895_.tmp
2009-03-06 21:24 410,984 a------- c:\windows\system32\deploytk.dll
2009-03-06 21:15 <DIR> --d----- c:\docume~1\andych~1\applic~1\Malwarebytes
2009-03-06 21:15 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-03-06 21:15 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-03-06 21:15 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-03-06 21:15 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-03-06 01:40 <DIR> --d----- c:\program files\Avira
2009-03-06 01:40 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Avira
2009-03-04 15:57 268 a---h--- C:\sqmdata10.sqm
2009-03-04 15:57 244 a---h--- C:\sqmnoopt10.sqm
2009-02-25 01:15 359,040 a------- c:\windows\system32\drivers\tcpip.copy
2009-02-15 16:10 268 a---h--- C:\sqmdata09.sqm
2009-02-15 16:10 244 a---h--- C:\sqmnoopt09.sqm
2009-02-14 18:55 268 a---h--- C:\sqmdata08.sqm
2009-02-14 18:55 244 a---h--- C:\sqmnoopt08.sqm
2009-02-12 18:49 268 a---h--- C:\sqmdata07.sqm
2009-02-12 18:49 244 a---h--- C:\sqmnoopt07.sqm
2009-02-10 19:08 268 a---h--- C:\sqmdata06.sqm
2009-02-10 19:08 244 a---h--- C:\sqmnoopt06.sqm

==================== Find3M ====================

2009-03-08 18:53 86,327 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-02-09 06:13 1,846,784 a------- c:\windows\system32\win32k.sys
2008-12-20 18:15 826,368 a------- c:\windows\system32\wininet.dll
2008-12-15 17:43 1,936 a------- c:\documents and settings\andy chung\Mac.dat
2002-09-16 22:22 13,195 a------- c:\documents and settings\andy chung\zguicfgw.dat

============= FINISH: 0:58:51.46 ===============

Attached Files



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#2 KoanYorel

KoanYorel

    Bleepin' Conundrum


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Posted 24 March 2009 - 03:30 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 Alcetic

Alcetic
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  • Local time:08:13 AM

Posted 24 March 2009 - 07:11 PM

Oh man, finally thought you guys would never get to me lol.

My situation is still the same, however, to avoid the nagging error msgs, I have instructed Avira to exclude the aforementioned services. Here is the recent log.
Thanks


DDS (Ver_09-02-01.01) - NTFSx86
Run by Andy at 20:03:22.43 on Tue 03/24/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_12
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.767.430 [GMT -5:00]

AV: Avira AntiVir PersonalEdition *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Stardock\Object Desktop\WindowBlinds\wbload.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\Explorer.EXE
G:\Program Files\D-Tools\daemon.exe
C:\WINDOWS\vsnpstd3.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\Mixer.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Andy Chung\Desktop\dds.scr

============== Pseudo HJT Report ===============

uWindow Title = Microsoft Internet Explorer provided by Rogers Hi-Speed Internet
uSearch Bar =
uStart Page = hxxp://www.google.ca/
uInternet Connection Wizard,ShellNext = iexplore
mWinlogon: UIHost=c:\windows\system32\logonui.exe
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: {724d43a9-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: {A9930D97-9CF0-42A0-A10D-4F28836579D5} - No File
BHO: {DB5825EA-B434-C69E-8E2D-81387140521A} - No File
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &RoboForm: {724d43a0-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: {8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} - No File
EB: {09F59435-7814-48ED-A73A-96FF861A91EB} - No File
EB: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [NeroCheck] c:\windows\system32\NeroCheck.exe
mRun: [Logitech Utility] Logi_MwX.Exe
mRun: [DAEMON Tools-1033] "g:\program files\d-tools\daemon.exe" -lang 1033
mRun: [snpstd3] c:\windows\vsnpstd3.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [C-Media Mixer] Mixer.exe /startup
mRun: [avgnt] "c:\program files\avira\antivir personaledition classic\avgnt.exe" /min
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [services] c:\windows\services.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - f:\microsoft office\office\OSA9.EXE
IE: Customize Menu - file://c:\program files\siber systems\ai roboform\RoboFormComCustomizeIEMenu.html
IE: Fill Forms - file://c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
IE: Foxy ?? - f:\program files\foxy123\Foxy.exe/download.htm
IE: Foxy ?? - f:\program files\foxy123\Foxy.exe/download.htm
IE: Foxy ?? - f:\program files\foxy123\Foxy.exe/search.htm
IE: RoboForm Toolbar - file://c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
IE: Save Forms - file://c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
IE: ??KuGoo3??(&K) - f:\program files\kugoo3\KuGoo3DownX.htm
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F46} - c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F49} - c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
IE: {724d43aa-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {13b0c05c-ef05-4bf6-b0ea-f6111af25544} - {0C588F7D-A2B3-4001-B59B-D856C1BF3AD7}
IE: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - {4C171D40-8277-11D5-AD55-00010333D0AD}
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
Trusted Zone: vladzone.com
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {0000000A-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/d/4/4/d446e8a9-3a86-4b59-bb19-f5bd11b40367/wmavax.CAB
DPF: {00000055-9980-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/fhg.CAB
DPF: {00000074-0000-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/voxmvdec.CAB
DPF: {00000075-0000-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/voxmsdec.CAB
DPF: {00000161-0000-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/msaudio.cab
DPF: {00000161-9980-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/msaud.cab
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {5F5F9FB8-878E-4455-95E0-F64B2314288A} - hxxp://gamedownload.ijjimax.com/gamedownload/dist/hgstart/HGPlugin11USA.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - hxxp://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37821.5057986111
DPF: {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_12-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: WB - c:\progra~1\stardock\object~1\window~1\fastload.dll
AppInit_DLLs: wbsys.dll
LSA: Authentication Packages = msv1_0 relog_ap

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\andych~1\applic~1\mozilla\firefox\profiles\vx1naln5.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig?hl=en
FF - component: c:\documents and settings\andy chung\application data\mozilla\firefox\profiles\vx1naln5.default\extensions\{22119944-ed35-4ab1-910b-e619ea06a115}\components\rfproxy_27.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npagent.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdrmv2.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdsplay.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npietab.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npwmsdrm.dll
FF - plugin: c:\program files\real\realone player\netscape6\nppl3260.dll
FF - plugin: c:\program files\real\realone player\netscape6\nprjplug.dll
FF - plugin: c:\program files\real\realone player\netscape6\nprpjplug.dll
FF - plugin: f:\program files\adobe\acrobat 5.0\reader\browser\nppdf32.dll

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\defaults\pref\foxy.js - pref("network.protocol-handler.external.foxy", true);
c:\program files\mozilla firefox\defaults\pref\foxy.js - pref("network.protocol-handler.warn-external.foxy", false);
c:\program files\mozilla firefox\defaults\pref\foxy.js - pref("network.protocol-handler.expose.foxy", true);

============= SERVICES / DRIVERS ===============

R1 avgio;avgio;c:\program files\avira\antivir personaledition classic\avgio.sys [2009-3-6 11840]
R2 AntiVirScheduler;Avira AntiVir Personal - Free Antivirus Scheduler;c:\program files\avira\antivir personaledition classic\sched.exe [2009-3-6 68865]
R2 AntiVirService;Avira AntiVir Personal - Free Antivirus Guard;c:\program files\avira\antivir personaledition classic\avguard.exe [2009-3-6 151297]
R3 avgntflt;avgntflt;c:\program files\avira\antivir personaledition classic\avgntflt.sys [2009-3-6 52032]
S3 Aox401Camera;Kensington VideoCAM BETA;c:\windows\system32\drivers\aox401vc.sys [2003-7-26 121460]
S3 DCamUSBSvis;Multimedia Camera Manager;c:\windows\system32\drivers\dmstream.sys --> c:\windows\system32\drivers\dmstream.sys [?]
S3 DCamUSBUVT;ICM532A;c:\windows\system32\drivers\usbuvt.sys --> c:\windows\system32\drivers\usbuvt.sys [?]
S3 mamotou;mamotou;c:\windows\system32\drivers\mamotou.sys [2007-12-24 49377]
S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2005-8-2 32512]
S3 npkycryp;npkycryp;\??\f:\program files\gravity\ro\npkycryp.sys --> f:\program files\gravity\ro\npkycryp.sys [?]
S3 VisorUsb;Handspring USB;c:\windows\system32\drivers\VisorUsb.sys [2002-7-22 19968]
S3 w89c940;Winbond W89C940 PCI Ethernet Adapter Driver;c:\windows\system32\drivers\w940nd.sys [2002-7-16 16925]

=============== Created Last 30 ================

2009-03-11 01:53 459,264 -c------ c:\windows\system32\dllcache\msfeeds.dll
2009-03-11 01:53 52,224 -c------ c:\windows\system32\dllcache\msfeedsbs.dll
2009-03-11 01:53 13,824 -c------ c:\windows\system32\dllcache\ieudinit.exe
2009-03-11 01:53 991,232 -c------ c:\windows\system32\dllcache\ieframe.dll.mui
2009-03-11 01:53 267,776 -c------ c:\windows\system32\dllcache\iertutil.dll
2009-03-11 01:53 6,066,688 -c------ c:\windows\system32\dllcache\ieframe.dll
2009-03-11 01:53 2,455,488 -c------ c:\windows\system32\dllcache\ieapfltr.dat
2009-03-11 01:53 383,488 -c------ c:\windows\system32\dllcache\ieapfltr.dll
2009-03-11 01:53 63,488 -c------ c:\windows\system32\dllcache\icardie.dll
2009-03-08 19:51 272,128 -c------ c:\windows\system32\dllcache\bthport.sys
2009-03-08 19:51 826,368 -c------ c:\windows\system32\dllcache\wininet.dll
2009-03-08 19:51 1,160,192 -c------ c:\windows\system32\dllcache\urlmon.dll
2009-03-08 19:51 1,499,136 -c------ c:\windows\system32\dllcache\shdocvw.dll
2009-03-08 19:50 1,846,784 -c------ c:\windows\system32\dllcache\win32k.sys
2009-03-08 19:50 2,145,280 -c------ c:\windows\system32\dllcache\ntkrnlmp.exe
2009-03-08 19:50 2,189,184 -c------ c:\windows\system32\dllcache\ntoskrnl.exe
2009-03-08 19:50 2,023,936 -c------ c:\windows\system32\dllcache\ntkrpamp.exe
2009-03-08 19:50 2,066,048 -c------ c:\windows\system32\dllcache\ntkrnlpa.exe
2009-03-08 19:50 3,594,752 -c------ c:\windows\system32\dllcache\mshtml.dll
2009-03-08 19:50 203,136 -c------ c:\windows\system32\dllcache\rmcast.sys
2009-03-08 19:50 455,296 -c------ c:\windows\system32\dllcache\mrxsmb.sys
2009-03-08 19:50 333,952 -c------ c:\windows\system32\dllcache\srv.sys
2009-03-08 19:50 331,776 -c------ c:\windows\system32\dllcache\msadce.dll
2009-03-08 19:49 691,712 -c------ c:\windows\system32\dllcache\inetcomm.dll
2009-03-08 19:48 247,326 -c------ c:\windows\system32\dllcache\strmdll.dll
2009-03-08 19:48 337,408 -c------ c:\windows\system32\dllcache\netapi32.dll
2009-03-08 19:48 1,106,944 -c------ c:\windows\system32\dllcache\msxml3.dll
2009-03-08 19:39 <DIR> --d----- c:\windows\system32\SoftwareDistribution
2009-03-08 18:46 6,144 -------- c:\windows\system32\kbdbhc.dll
2009-03-08 18:35 <DIR> --d----- c:\windows\network diagnostic
2009-03-08 18:35 144,384 -------- c:\windows\system32\drivers\hdaudbus.sys
2009-03-08 18:35 10,240 -------- c:\windows\system32\drivers\sffp_mmc.sys
2009-03-08 18:32 19,569 a------- c:\windows\005895_.tmp
2009-03-06 21:24 410,984 a------- c:\windows\system32\deploytk.dll
2009-03-06 21:15 <DIR> --d----- c:\docume~1\andych~1\applic~1\Malwarebytes
2009-03-06 21:15 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-03-06 21:15 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-03-06 21:15 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-03-06 21:15 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-03-06 01:40 <DIR> --d----- c:\program files\Avira
2009-03-06 01:40 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Avira
2009-03-04 15:57 268 a---h--- C:\sqmdata10.sqm
2009-03-04 15:57 244 a---h--- C:\sqmnoopt10.sqm
2009-02-25 01:15 359,040 a------- c:\windows\system32\drivers\tcpip.copy

==================== Find3M ====================

2009-03-08 18:53 86,327 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-02-09 06:13 1,846,784 a------- c:\windows\system32\win32k.sys
2008-12-15 17:43 1,936 a------- c:\documents and settings\andy chung\Mac.dat
2002-09-16 22:22 13,195 a------- c:\documents and settings\andy chung\zguicfgw.dat

============= FINISH: 20:05:05.46 ===============

Attached Files



#4 KoanYorel

KoanYorel

    Bleepin' Conundrum


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Posted 24 March 2009 - 07:27 PM

Hang on.
It still may take a day or so for a Tech to help.
You are in the list.
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#5 Hoov

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Posted 25 March 2009 - 02:01 PM

Howdy, my name is Hoov, and I will be helping you with your dilemma.

Please make sure you watch this thread for responses. If you click the options tab at the top of your first post, you can select to track this thread.

Here is what I am asking you to do during the repair of your computer

*Tell me everything that you have done, if anything, to try and fix this problem.

*Please only use 1 forum to help clear up your problem. Posting on more than 1 and following instructions from more than 1 forum will cause those helping you to pull out thier hair.

*Follow my instructions - If you can't for some reason, or if you don't understand something, please tell me. If you deviate from my instructions, tell me, it may make a difference on where we go. Don't install anything, even other programs that have nothing to do with security or malware, it could cause things to change, and I would never know it.

*Have faith. I will do all I can to get your computer working, and if I can't - someone else here will know something else to try.

*Stick with me to the end. My aim is to fix your problems, and give you the tools and knowledge to keep this from happening again.

Now onto trying to fix your computer.

If I am helping you and you don't hear from me for 24Hrs, send me a PM Please!

Can you post one of the Avira Logs up that shows these problems?

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#6 Alcetic

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Posted 27 March 2009 - 11:33 PM

Avira Guard detects these processes, so there's no logs I can offer you. I just copy and paste the event logs of these errors.

Virus or unwanted program 'TR/Dropper.Gen [trojan]'
detected in file 'C:\WINDOWS\services.exe.

Virus or unwanted program 'BAT/FWDisable.MU [virus]'
detected in file 'C:\WINDOWS\file.bat.


I have 2 logs of malware bytes, one before I posted on this forum:


Malwarebytes' Anti-Malware 1.34
Database version: 1825
Windows 5.1.2600 Service Pack 2

3/6/2009 10:39:56 PM
mbam-log-2009-03-06 (22-39-56).txt

Scan type: Quick Scan
Objects scanned: 79381
Time elapsed: 16 minute(s), 34 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
C:\WINDOWS\services.exe (Backdoor.Bot) -> Not selected for removal.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000162-9980-0010-8000-00aa00389b71} (Rogue.WinAntivirus) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{00000162-9980-0010-8000-00aa00389b71} (Rogue.WinAntivirus) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\services (Trojan.FakeAlert.H) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\services.exe (Trojan.FakeAlert.H) -> Not selected for removal. (scared it was essential windows service)
C:\Documents and Settings\Andy Chung\Cookies\MM2048.DAT (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Andy Chung\Cookies\MM256.DAT (Trojan.Agent) -> Quarantined and deleted successfully.

And here's the latest. Malwarebytes Log:

Malwarebytes' Anti-Malware 1.35
Database version: 1910
Windows 5.1.2600 Service Pack 3

3/28/2009 12:27:55 AM
mbam-log-2009-03-28 (00-27-55).txt

Scan type: Quick Scan
Objects scanned: 83741
Time elapsed: 14 minute(s), 1 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 1
Folders Infected: 1
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\services (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\winupdates (Worm.P2P) -> Quarantined and deleted successfully.

Files Infected:
(No malicious items detected)

#7 Hoov

Hoov

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Posted 28 March 2009 - 03:14 AM

Just so that you know the file C:\WINDOWS\services.exe is not the file that is the Microsoft file. That file is C:\WINDOWS\system32\services.exe so it can be safely deleted. So if you told Malwarebytes' Anti-Malware to ignore it, go ahead and unignore it and delete it.

Run comboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix. Also make sure you close all your browsers just before the instructions tell you to start the scanner.

Please include the C:\ComboFix.txt in your next reply for further review.

Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#8 Hoov

Hoov

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Posted 06 April 2009 - 10:23 PM

This thread is closed due to inactivity.
If you need this topic reopened, please send me a PM. This applies to the thread originator only, all others start a new thread.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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